Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Manages regulatory activities and projects in support of company strategies, departments, programs, and functional areas. Responsible for Regulatory Affairs Operations, you will be an individual contributor in our Department of Managed Health Care (DMHC) Affairs team. You will research, document and report on changes in the health care system. This is the challenge of a lifetime. Join us by applying today. Work hours are based on California Pacific Time, Monday – Friday, 8:00am – 5:00pm. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Respond to inquiries, requests, notifications, and actions by regulatory agencies, including complaints and requests for assistance - Perform critical and objective review of new laws, research existing regulations, and guidance to support effective decision making and action steps - Collaborate with colleagues, coordinate and implement applicable project plans - Provide regular updates on progress, anticipate areas of difficulty, potential risks, contribute towards creative solutions, and move to action quickly - Manage/implement applicable regulatory filings (e.g. routine reports, maintenance of confidentiality) in a timely manner - Oversee data collection, utilizing appropriate tools and processes to track, trend, and analyze regulatory metrics - Perform supportive administrative and operational activities, including developing and distributing departmental communications - Identify opportunities for standardization, coordinate implementation of best practices, and process improvement You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. - High School Diploma/GED (or higher) - 2+ years of experience working in health care, managed care and/or health insurance - 2+ years of experience with regulatory affairs or compliance - 2 + years of experience in responding to inquiries from a variety of stakeholders (external customers, internal customers, executives and regulators) - 2+ years of experience in communicating and understanding complex information - 2+ years of demonstrated experience detail oriented and able to prioritize and organize own work to meet deadlines - 2+ years of demonstrated experience and ability to adapt in a fast-paced environment with shifting priorities - Advanced level of experience with Microsoft office (Excel, Word, PowerPoint) Preferred Qualifications: - Understanding of California DMHC, DHCS, and CMS Regulations - Previous experience as executive/administrative assistant, or legal assistant - Experience creating flow charts/org charts *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Job Title: Operations Coordinator Position Type: Full-Time, Remote Working Hours: U.S. client business hours About the Role: Our client is seeking an Operations Coordinator to provide day-to-day support across core business functions. This role ensures that operations run smoothly by managing workflows, maintaining records, monitoring KPIs, and serving as a bridge between departments. The Operations Coordinator creates clarity, consistency, and efficiency in the daily running of the organization. Responsibilities: Process Coordination: - Track workflows across departments (finance, HR, customer service, logistics, IT). - Ensure operational tasks are completed on schedule and according to SOPs. - Escalate bottlenecks or inefficiencies to management. Data & Reporting: - Maintain operational databases and dashboards. - Generate weekly/monthly reports on KPIs such as productivity, resource utilization, and cost efficiency. - Ensure all reporting is accurate, timely, and actionable. Documentation: - Maintain and update SOPs, process maps, and compliance documentation. - Organize digital files in systems such as SharePoint, Google Drive, or Notion. Vendor & Partner Coordination: - Manage vendor communication, track service delivery, and ensure invoices are routed/approved. - Monitor vendor SLAs and escalate issues. Cross-Department Support: - Coordinate between teams to align on projects, events, or recurring tasks. - Support leadership with ad hoc operational projects and research. Compliance & Controls: - Ensure daily operations adhere to compliance and quality standards. - Maintain accurate logs for audits or internal reviews. What Makes You a Perfect Fit: - Strong multitasker who thrives on organization and accountability. - Analytical mindset with ability to spot trends and inefficiencies. - Clear communicator who can work across functions. - Comfortable balancing routine tasks with special projects. Required Experience & Skills (Minimum): - 2+ years in operations, coordination, or business support roles. - Proficiency with Microsoft Office/Google Workspace. - Familiarity with ERP, CRM, or operational systems (Salesforce, HubSpot, NetSuite, or equivalent). - Strong Excel/Google Sheets skills (dashboards, pivot tables, KPI tracking). Ideal Experience & Skills: - Background in process improvement (Lean, Six Sigma, Kaizen, etc.). - Experience preparing SOPs and operational documentation. - Exposure to data visualization tools (Power BI, Tableau, Looker). - Industry experience in services, SaaS, logistics, or professional firms. What Does a Typical Day Look Like? An Operations Coordinator’s day is defined by keeping business functions aligned, efficient, and on track. You will: - Monitor workflows across multiple departments to ensure daily tasks and projects are completed on time. - Update operational dashboards with the latest data and distribute KPI reports to management. - Maintain accurate records and SOPs, ensuring documentation reflects current practices. - Communicate with vendors and partners to confirm service delivery, resolve issues, and track SLAs. - Coordinate cross-departmental projects, following up on action items and escalating risks. - Support leadership with ad hoc analysis, reporting, or operational initiatives. In essence: you act as the glue of the organization’s operations, ensuring processes are efficient, information is accurate, and leadership has visibility into daily performance. Key Metrics for Success (KPIs): - On-time completion of operational workflows. - Accuracy of KPI reporting and dashboards. - Zero missed vendor/service obligations. - SOPs and records consistently updated and audit-ready. - Positive feedback from stakeholders on communication and coordination. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., create a weekly KPI dashboard or process tracker from sample data) - Client Interview - Offer & Background Verification

Job Title: Operations Coordinator Position Type: Full-Time, Remote Working Hours: U.S. client business hours About the Role: Our client is seeking an Operations Coordinator to provide day-to-day support across core business functions. This role ensures that operations run smoothly by managing workflows, maintaining records, monitoring KPIs, and serving as a bridge between departments. The Operations Coordinator creates clarity, consistency, and efficiency in the daily running of the organization. Responsibilities: Process Coordination: - Track workflows across departments (finance, HR, customer service, logistics, IT). - Ensure operational tasks are completed on schedule and according to SOPs. - Escalate bottlenecks or inefficiencies to management. Data & Reporting: - Maintain operational databases and dashboards. - Generate weekly/monthly reports on KPIs such as productivity, resource utilization, and cost efficiency. - Ensure all reporting is accurate, timely, and actionable. Documentation: - Maintain and update SOPs, process maps, and compliance documentation. - Organize digital files in systems such as SharePoint, Google Drive, or Notion. Vendor & Partner Coordination: - Manage vendor communication, track service delivery, and ensure invoices are routed/approved. - Monitor vendor SLAs and escalate issues. Cross-Department Support: - Coordinate between teams to align on projects, events, or recurring tasks. - Support leadership with ad hoc operational projects and research. Compliance & Controls: - Ensure daily operations adhere to compliance and quality standards. - Maintain accurate logs for audits or internal reviews. What Makes You a Perfect Fit: - Strong multitasker who thrives on organization and accountability. - Analytical mindset with ability to spot trends and inefficiencies. - Clear communicator who can work across functions. - Comfortable balancing routine tasks with special projects. Required Experience & Skills (Minimum): - 2+ years in operations, coordination, or business support roles. - Proficiency with Microsoft Office/Google Workspace. - Familiarity with ERP, CRM, or operational systems (Salesforce, HubSpot, NetSuite, or equivalent). - Strong Excel/Google Sheets skills (dashboards, pivot tables, KPI tracking). Ideal Experience & Skills: - Background in process improvement (Lean, Six Sigma, Kaizen, etc.). - Experience preparing SOPs and operational documentation. - Exposure to data visualization tools (Power BI, Tableau, Looker). - Industry experience in services, SaaS, logistics, or professional firms. What Does a Typical Day Look Like? An Operations Coordinator’s day is defined by keeping business functions aligned, efficient, and on track. You will: - Monitor workflows across multiple departments to ensure daily tasks and projects are completed on time. - Update operational dashboards with the latest data and distribute KPI reports to management. - Maintain accurate records and SOPs, ensuring documentation reflects current practices. - Communicate with vendors and partners to confirm service delivery, resolve issues, and track SLAs. - Coordinate cross-departmental projects, following up on action items and escalating risks. - Support leadership with ad hoc analysis, reporting, or operational initiatives. In essence: you act as the glue of the organization’s operations, ensuring processes are efficient, information is accurate, and leadership has visibility into daily performance. Key Metrics for Success (KPIs): - On-time completion of operational workflows. - Accuracy of KPI reporting and dashboards. - Zero missed vendor/service obligations. - SOPs and records consistently updated and audit-ready. - Positive feedback from stakeholders on communication and coordination. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., create a weekly KPI dashboard or process tracker from sample data) - Client Interview - Offer & Background Verification

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Prepares mortgage loan files according to bank, regulatory and investor guidelines by gathering the necessary documents and information within designated time frames. Communicates with customers, clients, staff, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain any additional documentation required to complete the loan file. Ensures compliance with bank, regulatory and investor requirements and quality customer service standards. Coordinates the closing and funding of assigned loan packages; calculates final closing costs and disburses funds. May package and ship loans to the secondary market as directed. Basic Qualifications - High school diploma or equivalent - Two to three years of relevant work experience, preferably in loan processing and closing activities Preferred Skills/Experience - Thorough knowledge of loan processing and closing policies and practices - Basic knowledge of credit policies and approval processes - Proficient skills in applying general accounting principles - Well-developed ability to manage multiple tasks/projects and deadlines simultaneously - Strong verbal and written communication skills Role is remote, but must sit in Illinois or Missouri. 8-5 schedule If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.