U.S. Bank National Association

Role Description Elavon, a leader in payment solutions, is seeking an in market outside sales Account Executive to be part of an exciting opportunity to develop new business account relationships with a referral bank partner! Although this is a remote opportunity, we are looking for candidates in the Stamford, CT market. If you are motivated by building new relationships, achieving high-level sales results, and contributing to a top performing team, we are excited about you! How you’ll spend your time: - Builds profitable new business by cultivating strong relationships and partnering strategically with a financial institution partner in the market. - Identifies business opportunities based on knowledge of clients, markets, products and services. - Make sales presentations to contracted partners and prospective clients informing them of benefits of using the organization’s products and services to meet their needs. - Implements and maintains an effective referral network and call program to promote sales. - Manages the on-going account relationship with existing customers. - Establishes and maintains internal relationships along with establishing good public relationships with the community to enhance the organization's image and develop new business. Qualifications - Bachelor's degree, or equivalent work experience - Two to three years of relevant sales experience - Ability to travel Requirements - Basic knowledge of product marketing, client service issues and organization operations - Strong marketing, business development/sales and negotiating skills - Ability to creatively resolve client concerns and issues - Basic problem-solving and decision-making skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Strong interpersonal, verbal and written communication skills Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description Elavon, a leader in payment solutions, is seeking an in market outside sales Account Executive to be part of an exciting opportunity to develop new business account relationships with a referral bank partner! Although this is a remote opportunity, we are looking for candidates in the Denver, CO market. If you are motivated by building new relationships, achieving high-level sales results, and contributing to a top performing team, we are excited about you! How you’ll spend your time: - Builds profitable new business by cultivating strong relationships and partnering strategically with a financial institution partner in the market. - Identifies business opportunities based on knowledge of clients, markets, products and services. - Make sales presentations to contracted partners and prospective clients informing them of benefits of using the organization’s products and services to meet their needs. - Implements and maintains an effective referral network and call program to promote sales. - Manages the on-going account relationship with existing customers. - Establishes and maintains internal relationships along with establishing good public relationships with the community to enhance the organization's image and develop new business. Qualifications - Bachelor's degree, or equivalent work experience - Two to three years of relevant sales experience - Ability to travel Requirements - Basic knowledge of product marketing, client service issues and organization operations - Strong marketing, business development/sales and negotiating skills - Ability to creatively resolve client concerns and issues - Basic problem-solving and decision-making skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Strong interpersonal, verbal and written communication skills Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls and leads referred through the partner relationship. Discusses and assesses a wide range of payment acceptance needs and recommends and sells products or services that meet or exceed the customer's desired outcomes for their business. Products include but are not limited to hardware and software payment products. Qualifications - High school diploma or equivalent - Four or more years of sales experience, preferably in phone sales environment Requirements - Consistently exceeded monthly and quarterly sales targets by building strong client relationships and identifying customer needs through consultative selling. - Managed a high volume sales pipeline, prioritizing opportunities and maintaining accurate follow ups to drive revenue growth. - Developed and executed strategic outreach plans, including cold calling, networking, and referrals, to generate new business and expand market presence. - Delivered compelling product presentations and tailored solutions that increased customer engagement and close rates. - Utilized CRM systems to track performance, manage leads, and optimize follow up strategies, resulting in improved conversion rates. - Demonstrated ability to quickly learn and navigate multiple technologies and systems in a fast-paced environment. Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description Provides high quality customer service to merchants by responding to inquiries regarding the support of Merchant Credit Card processing as well as other areas as assigned. Responds to telephone inquiries, requests and problems from merchants. Troubleshoots, diagnoses and provides merchants with solutions to resolve problems with service, authorization and credit card processing terminals. Communicates applicable policies, procedures and practices to merchants. Requests exceptions to policies and procedures on behalf of merchant as appropriate, within established limits. Qualifications - High school diploma or equivalent - Typically one to two years of customer service experience Requirements - Thorough knowledge of products, services, problem resolution practices and procedures, applicable regulations, systems and procedures - Effective telephone, interpersonal and verbal communication skills - Strong problem-solving and negotiation skills as well as the ability to handle difficult customer calls - Ability to identify and resolve/escalate complex problems - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Proven commitment to high quality customer service - Effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service - Elavon experience HIGHLY PREFERRED Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description This role within the Institutional Advisory Group (IAG) is primarily responsible for all sales activities promoting the full breadth of U.S. Bancorp Asset Management (USBAM) capabilities to institutional prospects, clients, bank partners, and other external centers of influence within an assigned geographic territory. Will work closely with portfolio managers, client service staff, marketing and product teams to drive revenue growth. Responsible for both the Relationship Management and Sales roles and typically this position covers a broad range of responsibilities. The incumbent will be responsible for acquiring new business and servicing existing accounts. Possesses in-depth knowledge of the firm’s products and services. Covers the largest and most complex accounts and demonstrates consistently strong performance results. May supervise day-to-day work of junior employees. Qualifications - Typically a bachelor's degree or equivalent experience - Experience in portfolio management, sales, marketing, or relationship management with institutional clients (Business to Business environment) - Must be FINRA series 6 or 7, 63 licensed or complete 6 or 7, 63 testing within 120 days of start date - Typically has 10 or more years of experience Requirements - Chartered Financial Analyst (CFA) certification - Capital Markets knowledge and experience - In-depth knowledge of the company’s products and services - Strong relationship management and business development/sales skills - Well-developed analytical and problem-solving skills - Ability to work effectively with individuals and groups in managing customer relationships - Excellent presentation, verbal and written communication skills Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description Responsible for performing loan analysis verification activities by working with customers, bankers, vendors, and underwriters through in-bound telephone support and outbound pipeline ownership. Helps customers and bankers understand the loan approval process and underwriting requirements by analyzing specific loan transactions and reviewing documentation for approval. Provides overall problem resolution for operational issues and has a clear understanding of all required stipulations to efficiently move loans through the loan approval process. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Qualifications - Bachelor's degree, or equivalent work experience - One or more years of relevant experience Requirements - Some knowledge of underwriting and loan origination functions, systems, procedures, various products and/or services supported by the assigned area(s) and applicable Federal and State laws and regulations - Some knowledge of applicable credit products, programs, financial analysis and related documentation as applicable - Some knowledge of U.S. Bank policies and procedures as they pertain to Direct Lending processing and underwriting - Some knowledge of U.S. Bank systems to access information of status of loans in process - Good organizational and project management skills - Excellent interpersonal, verbal and written communication skills - Proven customer service skills - Ability to manage multiple tasks and deadlines simultaneously Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description The Account Relationship Manager is responsible for end-to-end management of client relationships within an assigned business segment or geographic region, serving as the central point of coordination for Fortune 500/1000 clients. This role, both directly and through Account Representatives, oversees all relationship management activities to ensure clients receive an optimal level of products and services that meet or exceed expectations while driving profitability through the development of new business and retention of existing relationships. - Act as the primary liaison between Sales, Operations, and Field Business Development (Regional Sales Managers). - Ensure seamless communication and alignment across teams. - Manage client escalations and oversee accurate and timely billing in partnership with accounting. - Support new client onboarding by developing client setup documentation, outlining policies, and communicating unique requirements to internal stakeholders. - Maintain ongoing ownership of account health and execution. - Prepare and analyze client reporting using tools such as Power BI and Excel. - Collaborate cross-functionally to support service delivery. - Regionally aligned with a designated Regional Sales Manager and responsible for a specific book of business. This role requires strong organizational skills, prior account management experience, and preferred knowledge of the relocation or mortgage industry, along with the ability to present insights using data-driven reporting tools. Qualifications - Bachelor’s degree, or equivalent work experience. - Typically eight or more years of relevant experience. Requirements - Strong understanding of all products and services applicable to target client segment. - Considerable knowledge of applicable policies and procedures. - Advanced knowledge of all organization products and operations. - Demonstrated sales and marketing skills and abilities. - Strong organizational and managerial skills. - Ability to develop and administer budgets. - Effective interpersonal, verbal and written communication skills. - Demonstrated strong organizational and time management skills with the ability to manage multiple priorities and deadlines effectively. - Prior experience in client-facing account management or relationship management roles. - Knowledge of relocation and/or mortgage industry practices, processes, and client expectations. - Reporting capabilities in Power BI, Excel, PowerPoint (for presenting insights). Benefits - Healthcare (medical, dental, vision). - Basic term and optional term life insurance. - Short-term and long-term disability. - Pregnancy disability and parental leave. - 401(k) and employer-funded retirement plan. - Paid vacation (from two to five weeks depending on salary grade and tenure). - Up to 11 paid holiday opportunities. - Adoption assistance. - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

Role Description The Market Manager will operate remotely but will require frequent traveling in assigned districts. We are seeking someone local to Colorado Springs/Southern Colorado. The Merchant Payment Services Market Manager is an individual contributor sales position. This role is responsible for business development and sales within the Small Business and Branch Banking segment defined as companies with less than $2.5M in revenues. A successful Payment Services Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking Specialists and Branch colleagues. This position will focus sales efforts in the small business environment. What You’ll Do - Prospect and manage a pipeline of opportunities with companies under $2.5M in revenue - Execute targeted merchant sales strategies and successful campaigns - Report on activity and progress toward objectives - Build and maintain strong relationships with key stakeholders and bank partners Qualifications - Bachelor’s degree or equivalent work experience - 2–3 years of relevant sales experience - Ability to travel extensively within assigned territory Requirements - Strong sales acumen and pipeline management - Deep knowledge of payment processing and merchant services - Experience with Salesforce and POS systems - Excellent communication, customer service, and collaboration skills - Proven track record of achievement, motivation, and integrity Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Role Description This is a rare opportunity to use your Norwegian language skills in a professional environment. As a Junior Customer Representative, you will support customers from the Norwegian market while building a long-term career in an international financial organization. Key responsibilities - Provide customer support in Norwegian via phone and digital channels - Handle inquiries regarding accounts, cards, payments, and basic banking services - Resolve standard issues during the first contact or escalate when needed - Ensure high-quality documentation of customer interactions - Follow internal procedures and compliance requirements Qualifications - Very good command of Polish (C1) and Norwegian (C1) both spoken and written - Secondary education (degree is a plus, not a must) - Customer-oriented attitude and strong communication skills - Readiness to learn banking products and internal systems - Attention to detail and reliability Requirements - Maternity cover contract - Highly attractive role for Norwegian speakers in Poland - Competitive salary aligned with language skills - Full training – no banking experience required - International work environment - Long-term career opportunities and language premium - Supportive team and modern working conditions - This role is designated as home-based remote. Benefits - Clearly defined salary ranges aligned with industry benchmarks and internal equity standards. - Performance-based incentives for eligible employees, awarded through transparent, objective criteria that recognize both individual and company performance. - Inclusive equitable benefits that are accessible to all employees focused around our 3 main pillars of financial wellbeing, health & wellness. - Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria. - Employee recognition programs that celebrate achievements and milestones for all.

Role Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Qualifications - High school diploma or equivalent - Typically has a minimum of nine months of Contact Center customer service training/experience - 18 months of prior customer service or related experience - Successfully completed specialized skill training Requirements - Effective problem-solving and negotiation skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Proven time management skills and ability to multitask - Experience interacting positively with unsatisfied customers - Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law