• Ensure all required tasks are performed in a consistent, timely, and highly professional manner • Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation • Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations • Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably • Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees • Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information • New client implementation and customized project management to meet client needs • Prepare monthly portfolio presentations for senior leadership • Assist in the development of annual budgeting and fiscal planning as required • Identify opportunities for growth and facilitate the development of new relations on existing accounts or new accounts

About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. LOCATION – this role is 100% remote SALARY RANGE - $22-31.00/hour Position Summary The Talent Acquisition Operations Specialist is responsible for supporting the Talent Acquisition team’s operational excellence. This role plays a critical part in maintaining the Paradox applicant tracking system (ATS), optimizing workflows, and ensuring a seamless candidate and recruiter experience. Job responsibilities include: - Support day-to-day operations of Paradox ATS - Troubleshoot system issues and escalate technical concerns as needed - Support High Volume Client Transitions - Ensure data accuracy, compliance and proper system configuration - Assist with integration between ATS, HRIS, and job boards - Monitor job and candidate funnels to ensure process consistency - Distribute and support recruiting reports and dashboards - Audit data for job requisitions compliance and process adherence - Support interview scheduling automation and candidate communications - Support tracking of vendor SLAs and reporting accuracy - Identify inefficiencies in hiring workflows and recommend improvements - Assist with system updates enhancements and new feature rollouts - Support audit preparation and reporting as required - fluency in Spanish a plus Experience Needed: - Must be fluent in Spanish and English - 2+ years of experience supporting Talent Acquisition, HR Operations, or Recruiting Operations. - Hands-on experience administering an ATS (experience with Paradox strongly preferred). - Experience in high-volume or hourly hiring environments. - Experience with ATS integrations and automation workflows. - Familiarity with HRIS systems and onboarding platforms. - Experience supporting chatbot or conversational AI hiring tools. - Working knowledge of recruitment and hiring compliance requirements - Strong technical aptitude and ability to learn new systems quickly. - Advanced attention to detail and data accuracy. - Proficiency in reporting tools and spreadsheets (Excel or Google Sheets). - Strong communication and stakeholder support skills. - Fair employment and other Federal, State and Local employment laws - Ability to work with all levels of management - ability to travel <5% Education: - Bachelor’s Degree in Human Resources, Business Administration, or a related field (or equivalent work experience). Full-time Benefits As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! - Paid Time Off - Paid Holidays - Sick Time - Life Insurance - Short Term Disability – Employer paid - Long Term Disability - Supplemental Health Insurance (E.G., Accident) - 401k plan with a match or Non-qualified Deferred Compensation Plan - Pet Insurance - PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Own end-to-end operations for all databases hosted in AWS RDS • Architect and maintain high-availability and disaster recovery configurations • Drive cost optimization strategies across cloud database infrastructure • Define and enforce database operational standards and best practices • Plan and execute all database maintenance activities • Ensure databases comply with internal security policies and audit requirements • Partner closely with engineering and application teams to support database design • Lead proactive performance tuning initiatives • Participate in and manage on-call rotation for incidents • Lead and mentor database engineers/DBAs

• Serve as a department project lead for corporate and departmental initiatives, including those involving appeals & grievances reporting, claims operational enhancements, and regulatory changes. • Provide written and verbal status updates, identify risks, perform root cause analyses, and recommend process improvements. • Mentor less experienced staff, including informal coaching on reporting, appeals workflows, systems navigation, and documentation standards.