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Operations Associate
Location
United States
Posted
128 days ago
Salary
0
Seniority
Mid Level
Job Description
Operations Associate
WNS
• Provide quality telephone customer service to patients and parents • Answer both inbound and outbound calls to confirm and/or create dental appointments • Deliver quality and superior customer care to every parent or patient on the phone • Gather information accurately • Coordinate with other areas of Benevis as needed • Refer issues for further investigation to relevant department
Job Requirements
- Graduation from a senior high school or GED equivalent
- Prior experience in a call center or in the dental field is advantageous but not required
- Computer skills: Microsoft Office and Edge
- Bi-lingual: Spanish-English, B2 or more
- Detailed oriented
- Keen aptitude and adaptability to change
- Ability to work in a fast-paced environment
- Excellent communication and organizational skills
Benefits
- Competitive salary
- Professional development
- Flexible work arrangements
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