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Operations Associate

OperationsOperationsOtherRemoteMid LevelTeam 10,001+Since 1996H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

128 days ago

Salary

0

Seniority

Mid Level

High SchoolEnglish

Job Description

Operations Associate

WNS

• Provide quality telephone customer service to patients and parents • Answer both inbound and outbound calls to confirm and/or create dental appointments • Deliver quality and superior customer care to every parent or patient on the phone • Gather information accurately • Coordinate with other areas of Benevis as needed • Refer issues for further investigation to relevant department

Job Requirements

  • Graduation from a senior high school or GED equivalent
  • Prior experience in a call center or in the dental field is advantageous but not required
  • Computer skills: Microsoft Office and Edge
  • Bi-lingual: Spanish-English, B2 or more
  • Detailed oriented
  • Keen aptitude and adaptability to change
  • Ability to work in a fast-paced environment
  • Excellent communication and organizational skills

Benefits

  • Competitive salary
  • Professional development
  • Flexible work arrangements

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