• Partner with Sales on strategic opportunities involving quality measurement and Star Ratings solutions. • Lead product demonstrations showcasing HEDIS performance analytics, care gap identification, and quality improvement capabilities. • Present to health plan quality directors, Star Ratings teams, and executive leadership. • Conduct discovery sessions to understand customer quality challenges, current performance, and improvement goals. • Support pilot and proof-of-concept initiatives to demonstrate solution value. • Develop technical content for quality and HEDIS-focused RFP responses. • Articulate how Cotiviti's solutions address NCQA HEDIS certification requirements. • Present solutions during finalist presentations with focus on quality improvement outcomes. • Support implementation scoping and level-of-effort estimates for complex engagements. • Capture customer feedback on product capabilities, gaps, and enhancement priorities. • Maintain deep expertise in NCQA HEDIS measures, specifications, and reporting requirements. • Develop and deliver training for Sales teams on quality measurement fundamentals.

• Deliver high impact results through the RadiantGraph platform and integrations • Manage clients projects from kickoff to long-term account management. • Influence and shape clients engagement strategy and creative vision to engage their member and healthcare consumers • Ensure the RadiantGraph solutions deliver on client’s larger engagement goals, and identify when a scoped project may need to flex in order to deliver high-value outcomes • Map member journeys and multi-channel communication plans, offering data-driven insight into highest-value choice points (using our AI platform) and consulting clients on how to optimize their outreach to new and existing members. • Support clients to setup RadiantGraph integrations with their data platforms and martech platforms (with support from our technical team) • Review performance outcomes and data insights, helping the client connect results to the larger business strategy and growth goals. Lead QBRs that track KPI’s, accomplishments and expansion opportunities • Identify expansion opportunities to support our client’s growth and efficiency • Develop a deep understanding of our client’s operations and org structure, identifying key relationships relevant to RadiantGraph. • Align future RadiantGraph product capabilities to the teams that would benefit from their use • Act as the subject matter expert for our clients in the operational deployment and incoming opportunities to deploy RadiantGraph’s technology. • Support building the business case for why new offerings/expansions will support clients in meeting their larger goals • Build key stakeholder relationships and ongoing account management across our existing programs and clients. • Manage client stakeholders and executive sponsors, aligning their unique needs with the larger engagement/growth goal the organization is working to achieve. Stakeholders typically include marketing and product leadership, member services, and clinical support. • Translate between disconnected teams, summarizing wins and blockers for executive leadership in order to influence outcomes.

• Guidehouse is seeking an experienced Cloud Solution Architect to support and advise healthcare clients in design and implementation of secure, scalable solutions across Microsoft Azure and AWS. • This role requires expertise in healthcare regulatory compliance, cloud governance, and modernization initiatives, with the ability to lead architecture efforts that align technical solutions to clinical and operational objectives. • Design and deploy secure, scalable Azure and AWS solutions for healthcare applications and data workloads. • Translate healthcare business and technical requirements into cloud architectures across IaaS, PaaS, and SaaS. • Ensure compliance with HIPAA, HITRUST, HITECH, and related healthcare regulations. • Define and implement cloud governance, identity, encryption, and security monitoring aligned to Zero Trust principles. • Architect secure integrations for EHRs, HIEs, and interoperability solutions using HL7 and FHIR standards. • Lead cloud migration, modernization, high availability, and disaster recovery designs aligned to RTO/RPO objectives. • Develop infrastructure-as-code using ARM, Bicep, Terraform, or AWS CloudFormation. • Optimize cloud environments for performance and cost efficiency using FinOps practices. • Produce architecture documentation and mentor technical teams on cloud best practices. • Serve as a trusted advisor to healthcare client executives, leading cloud architecture decisions and aligning solutions to clinical, operational, and regulatory priorities.

• Understand Gainsight products, their features, functions and recognize how they can be used to solve problems and create solutions for your customers • Serve as a technical strategist to drive adoption and expansion for existing Gainsight clients • Lead discovery and requirement-gathering sessions to understand and document business needs • Design and configure Gainsight solutions based on best practices and client-specific goals • Deliver enablement sessions to empower Gainsight Admins and key stakeholders • Build strong, trust-based relationships with clients, including technical and executive stakeholders • Proactively identify risks or blockers and collaborate cross-functionally to resolve them • Contribute to internal best practices, templates, and delivery frameworks • Track project hours and maintain target utilization • Maintain a deep understanding of Customer Success to be a trusted thought leader and advisor with your customers • Work with the product team to stay ahead of future enhancements to Gainsight's products • Partner with Customer Success Managers to align technical initiatives with client outcomes • Act as a seamless extension of your customers’ operations team