• Design and implement **robust backend integrations** across multiple systems (SaaS, APIs, internal services) • Build and maintain **secure, scalable REST APIs** • Design and operate **event-driven systems** (webhooks, async processing, retries, idempotency) • Implement authentication and authorization flows: - OAuth2 (authorization code, client credentials) - JWT (token validation, security considerations) - API Keys / HMAC when needed • Handle **real-world integration challenges**: - duplicated events - out-of-order data - partial failures • Debug and resolve **production issues across distributed systems** • Ensure proper **logging, monitoring, and error handling** • Participate in **technical decision-making and trade-offs**

• KPI is seeking an experienced, hands-on Solution Architect to serve as the technical lead on complex, high-risk automation programs. • The role is a front-line architecture and execution role responsible for: • De-risking solution design • Tightening requirements definition • Bridging design → software → execution • Preventing late-stage surprises that impact schedule, margin, and customer confidence • Own end-to-end solution architecture for complex, software-heavy automation systems, serving as the technical authority from concept through execution. • Lead early requirements definition and risk identification, ensuring scope, assumptions, and constraints are clearly defined before projects advance. • De-risk solution designs by validating feasibility, performance, and integration across hardware, controls, and software platforms. • Serve as the primary technical escalation point during execution, supporting project teams with issue resolution, trade studies, and corrective actions. • Partner directly with software and technology vendors (e.g., NuMove) to validate capabilities, limitations, and testing strategies, including emulation and simulation. • Support commissioning and ramp-up planning, ensuring system readiness, performance expectations, and operational handoff are clearly defined. • Capture and institutionalize lessons learned, feeding improvements back into standards, templates, and repeatable solution patterns.

• Serve as the primary technical bridge between Product/Engineering and our Customer Success teams • Own onboarding & integrations end-to-end — design reference architectures, validate data flows, and unblock deployments across complex enterprise environments. • Stay abreast of industry trends and advancements in backend development to inform architectural decisions. • Collaborate with the product team to improve the product’s usability & onboarding processes for customers. • Turn field signals into roadmap impact — translate requirements and issues from Customer Success/Sales Engineering into clear specs, priorities, and demos with Product/R&D. • Work with teammates to guide R&D through the evolution of the platform, advising and influencing at every scope. • Serve as a trusted technical advisor internally and externally, leveraging your product expertise to drive meaningful development and & engaged customers.

• Architect innovative, scalable, and secure technical solutions that align with customer business objectives across XTIUM’s core service offerings. • Collaborate with sales teams to understand client business models, technical needs, and growth goals, delivering enablement strategies that improve win rates, revenue, and technical certifications. • Engage directly with customers to build trusted relationships, identify business challenges, and develop tailored solutions that deliver tangible business outcomes. • Create detailed Quotes and Statements of Work (SOWs) that effectively translate technical features into business benefits. • Lead customer proof of concepts (POCs) and lab demonstrations to validate solutions and showcase XTIUM’s technical capabilities. • Analyze and optimize technical solutions to address both current and future business opportunities, ensuring scalability and long-term value. • Assist sales teams in identifying competitive threats and craft messaging that highlights XTIUM’s unique value proposition and differentiation. • Train internal teams on delivering impactful product demonstrations and utilizing demo environments to support sales efforts. • Partner with other internal teams and technology vendors to ensure seamless solution delivery and customer satisfaction. • Maintain consistent communication with sales teams and customers to ensure alignment throughout the sales cycle. • Identify opportunities for up-selling and cross-selling, driving additional value for customers and revenue growth for XTIUM. • Report on performance and accomplishments through regular weekly and quarterly updates to leadership. • Represent XTIUM as a technical expert in customer engagements, positioning yourself as a trusted advisor and industry thought leader.