Role Description This role focuses on enhancing the learning experiences within our partner's sales organization. You will be instrumental in developing engaging and effective training materials that empower sales teams to drive revenue growth. By integrating innovative e-learning methodologies, you will transform complex concepts into clear, actionable insights. This position offers an exciting opportunity to collaborate with various departments, ensuring that the sales teams are equipped to meet customer needs efficiently. Join us in creating a supportive learning environment that aligns with our mission to exceed customer expectations. - Design and deliver high-quality eLearning courses and interactive training materials. - Develop scalable onboarding programs and continuous learning frameworks. - Transform sales strategies and product information into engaging learning materials. - Integrate consultative selling frameworks into all learning experiences. - Manage third-party training partners and coordinate commercial programs. - Own and govern the annual commercial training calendar. - Utilize data analytics to refine content and identify knowledge gaps. - Collaborate with various teams to ensure material accuracy and consistency. - Localize and adapt content for diverse global audiences. Qualifications - 3–5+ years of experience in sales enablement or eLearning development. - Strong understanding of consultative selling practices. - Experience in creating digital learning experiences with authoring tools. - Background in supporting sales organizations within a high-growth environment. Benefits - Comprehensive Medical, Dental, and Vision plans. - Health Savings Account (HSA) with company contribution. - Generous Paid Time Off including holidays and paid leave. - Retirement 401(k) plan with employer match. - Educational assistance and professional development programs. - Additional benefits like Group Life Insurance and Disability Insurance.

• Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites, fostering strong relationships and ensuring consistent communication. • Execute regional account strategies, focusing on patient escalation, movement within the health system, and establishing protocols for heart team transport and patient flow. • Align spoke heart team and transport protocols, ensuring alignment with hub protocols and internal standards. • Maintain clear communication channels to provide visibility into hub protocols and regional activities, ensuring all stakeholders are informed and aligned. • Develop and execute regional and, where applicable, single-site account plans to support program growth and sustainability. • Collaborate with internal teams and hospital stakeholders to ensure alignment on goals, protocols, and program activities. • Provide clinical expertise and educate physicians, APPs, educators, nursing staff and other health care providers on the indications and selection of patients that are candidates for Impella.

Role Description This role offers a unique opportunity to lead and optimize end-to-end Medicaid reporting and encounter processes across multiple markets. You will operate at the intersection of operations, data, compliance, and client engagement, ensuring the delivery of accurate, timely, and regulatory-compliant reporting. With a strong focus on scalability and operational excellence, you will manage complex workflows, resolve cross-functional challenges, and drive continuous improvement initiatives. The position is highly collaborative and client-facing, requiring both strategic thinking and hands-on execution. You will play a critical role in supporting growth into new markets while strengthening reporting infrastructure. This is a fast-paced, impact-driven environment ideal for professionals who thrive on solving complex problems and delivering measurable outcomes. - Lead and coordinate end-to-end Medicaid reporting and encounter processes, ensuring accuracy, timeliness, and compliance with state and federal regulations. - Own the delivery of reporting outputs across multiple markets, maintaining accountability for quality and deadlines. - Act as the central liaison across Operations, Product, Business Intelligence, Finance/Claims, Compliance, Legal, and Account Management teams. - Identify, triage, and resolve reporting discrepancies, data integrity issues, and operational gaps through structured problem-solving. - Interpret CMS and state-level regulatory guidance and translate requirements into actionable workflows and processes. - Drive root cause analysis initiatives and implement scalable solutions to improve reporting performance and reliability. - Support new market launches by establishing reporting frameworks and encounter processes for new states and clients. - Enhance reporting operations through standardization, documentation, and change management best practices. - Manage dependencies, timelines, and stakeholder alignment across multiple concurrent projects. - Represent reporting functions in client interactions, including leading calls and communicating deliverables effectively. Qualifications - Bachelor’s degree or equivalent experience in healthcare, operations, managed care, or a related field. - At least 5 years of experience in Medicaid reporting, encounters, claims operations, or similar healthcare functions. - Strong knowledge of the end-to-end claims and encounter lifecycle, including submission, processing, and reporting. - Proven experience interpreting CMS regulations, state Medicaid requirements, and companion guides. - Demonstrated program or project management experience with the ability to handle multiple priorities and deadlines. - Excellent cross-functional collaboration skills, with experience aligning technical, operational, and compliance stakeholders. - Strong analytical thinking, problem-solving abilities, and clear communication skills. - Highly organized, detail-oriented, and comfortable working in ambiguous or evolving environments. - Familiarity with tools and standards such as HIPAA X12 837P, EDM platforms (e.g., Edifecs, TriZetto), and data tools like Excel, SQL, Tableau, or Looker is a plus. - Experience with multi-state Medicaid environments, audits, or healthcare service delivery models is preferred. Benefits - Competitive salary with performance-based bonus opportunities and equity options. - Remote-first work environment with flexible working hours. - Comprehensive health coverage including medical, dental, and vision insurance. - Retirement savings plan with company matching contributions. - Generous paid time off, company holidays, and parental leave. - Opportunities for career growth and professional development within a mission-driven organization. Company Description

Resource Innovations is seeking an Associate Energy Efficiency Program Manager to join our growing team in the Northeast preferably located in New York or Massachusetts. As an Associate Program Manager with Resource Innovations, you will work in a dynamic environment leading and overseeing a cross-functional team of operations staff on commercial/industrial energy efficiency programs. The Associate Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, and developing trusted relationships with clients, industry stakeholders, and program contacts. The Associate Program Manager will make an impact through managing a variety of tasks in a dynamic environment and responding quickly to implementation changes or challenges and market conditions. This position requires excellent planning, budgeting, and people-management skills. Previous Energy Efficiency implementation experience along with a proven track record of project management, client satisfaction, data analysis, and experience with Existing Building Commissioning is preferred. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities - Manages subprojects and tasks including development of work plans to meet goals, aligning staff assignments, and providing performance reports and forecasts both internally and to clients. - Organizes and maintains databases for the coordination, collection, analysis and reporting of data. - Identifies, defines, quantifies, tracks, and drives the development of program deliverables on time and on budget. - Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. - Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. - Interfaces with key internal departments such as Engineering, Software, Marketing, and Finance to develop efficiencies to meet program needs. - Other duties as assigned.