Public Trust Eligibility Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.  Job Summary Aretum is seeking a highly skilled and motivated Test Engineer to join our team supporting a large-scale federal technology modernization program. As a Test Engineer, you will be responsible for validating application quality across multiple testing disciplines: functional testing, test automation, digital accessibility evaluation, and performance testing. You will work as an embedded member of an Agile scrum team, executing manual and automated tests within sprint cycles, building and maintaining automation frameworks, evaluating UI code for WCAG 2.1 AA accessibility compliance, and conducting load and performance testing before major releases. This is a hands-on role that requires both testing depth and the ability to communicate findings clearly to developers, product owners, and program leadership. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.  Responsibilities - Execute functional testing of web application features, validating stories against acceptance criteria and documenting defects with clear reproduction steps, severity classification, and expected versus actual behavior - Build, maintain, and expand automated regression test suites using Playwright, Cypress, and Selenium with Cucumber/Gherkin BDD patterns, integrated into GitLab CI pipelines for continuous feedback - Create and maintain automated API test collections using Postman and Rest Assured to validate microservice endpoints, inter-service contracts, and integration points with external systems - Perform digital accessibility evaluations on coded solutions using automated tools (aXe, pa11y, WAVE, ANDI) and manual techniques (JAWS and NVDA screen reader testing) per WCAG 2.1 AA and Section 508 standards, following the DHS Trusted Tester conformance test process - Document accessibility findings with specific WCAG success criteria references and actionable remediation guidance that enables developers to resolve issues efficiently - Execute load and performance tests using NeoLoad, JMeter, or equivalent tools to validate response times, throughput, and error rates against defined thresholds before production releases - Maintain test plans and test cases in Confluence linked to Jira stories, with test evidence documented for sprint reviews - Collaborate with developers to define clear acceptance criteria and test criteria during backlog refinement, ensuring stories are testable before development begins - Participate fully in Agile ceremonies within a SAFe framework: Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement - Maintain CI-integrated test suites at a 95% pass rate or above and resolve flaky tests promptly to keep automation a reliable quality gate - Support production triage when assigned, diagnosing issues and verifying fixes through the standard CI/CD pipeline - Contribute to test strategy improvements, automation framework enhancements, and knowledge sharing across the QA team

• Perform end-to-end testing of our human to AI interactions and experiences • Conduct tests in both English and Spanish • Validate AI fitment clarification behavior • Examine call transcripts and logs, generating clear and actionable defect reports • Support catalog quality initiatives to resolve data content issues impacting fitment and lookup accuracy

The job profile for this position is Technical Training Senior Representative, which is a Band 2 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Bring your passion for learning, quality, and service excellence to a role where your expertise directly strengthens how people experience their benefits. As the COBRA Trainer & Quality Assurance Coordinator, you play a key role in developing confident COBRA Specialists, strengthening operational accuracy, and ensuring clients and participants receive consistent, high-quality support. This role blends training leadership, quality oversight, and hands-on collaboration in a fast-moving, purpose-driven environment. Responsibilities - Lead onboarding and ongoing development of COBRA Specialists through structured training, progress tracking, and readiness validation. - Conduct regular quality audits, identify trends, and partner with leadership to drive continuous improvement. - Translate regulatory and procedural updates into clear documentation and targeted training sessions. - Maintain and enhance the COBRA procedure platform to ensure accuracy and usability. - Prepare and distribute audit insights and monthly quality reports to support coaching and workflow decisions. - Collaborate closely with the Senior COBRA Trainer/QA Coordinator and Team Leader to meet training and quality goals. - Support special projects and, as needed, manage a limited block of COBRA accounts. - Contribute reliably to daily workflow with professionalism and accountability. Qualifications Required - Minimum of 2 years of experience in COBRA administration, benefits eligibility, or related health benefits operations. - Strong knowledge of COBRA regulations and working familiarity with HIPAA requirements. - Ability to train, coach, and communicate complex information clearly. - High attention to detail with strong auditing and analytical skills. - Proficiency with Windows-based systems and Microsoft Word and Excel. - High school diploma or GED required. Preferred - Experience in training, quality assurance, or mentoring roles. - COBRA certification or willingness to complete certification within the first six months. - Experience in a regulated, service-focused environment. - Associate or bachelor’s degree in a related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Develop and execute comprehensive test plans for new features using TypeScript and Playwright, building on existing QA frameworks. • Document test cases and results clearly in the QA tracking system to ensure transparency and reproducibility. • Collaborate effectively with cross-functional teams, communicating issues and findings clearly and proactively. • Contribute to the development and continuous improvement of QA strategies to enhance overall product quality and efficiency. • Lead and advocate for QA processes across development teams, ensuring adherence to best practices. • Deploy and manage builds in QA environments, leveraging appropriate tools to support testing workflows. • Analyze and evaluate automated testing framework results, identify issues, and drive actionable insights. • Adapt smoothly to shifting priorities, maintaining focus and productivity under changing project requirements.