Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. What We Are Looking For - 3+ years of experience in testing Web Products. - Solid knowledge and working experience with testing tools. - Development of test plans: the creation of test cases and debugging. - Additional knowledge in Web technologies. - Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon regarding estimates and the general process. - Ability to identify with Bluelight's clients' goals and dedicate yourself to delivering on the commitments you and your team make to them. - A positive mindset and a can-do attitude. - Forensic attention to detail. Company Benefits - Competitive salary and bonuses, including performance-based salary increases. - Generous paid-time-off policy - Flexible working hours - Work remotely - Continuing education, training, conferences - Company-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. #LI-Remote

• Supports and documents the core Appian platform project, the Drupal content management system, the Apache Kafka event-streaming platform, and other related FLAG technologies. • Works closely with the Federal Project Manager and Product Owner to thoroughly test functional and technical requirements. • Verifies all deliverables to meet the minimum 508 requirements as required by DOL and OCIO. • Working with the Business Analyst (BA), Federal Project Manager, SMEs, system owners, customers and end-users, the senior tester provides assistance and direction for User Access Testing (UAT) including any troubleshooting to address bugs to pass stories through UAT. • With cooperation of the project manager, oversees final testing for releases including peak season deployments.

Role Description The Supervisor for RCM QA (Payment Posting) is responsible for the oversight of payment posting performance, quality assurance, and process optimization across multiple practices, including vendor-supported and offshore teams. This role ensures timely, accurate posting of insurance and patient payments, reconciliations, and financial reporting. The Supervisor focuses on daily QA audits, workflow improvements, training programs, and trend analysis, acting as a critical liaison between production teams and RCM leadership to promote standardization and data-driven decisions. Duties and Responsibilities - Supervise and support the day-to-day activities of payment posting staff and offshore partners. - Ensure accurate and timely posting of all payment types, adjustments, denials, and patient responsibilities in alignment with organizational and payer standards. - Perform QA audits (10–15% sample minimum initially) and monitor error types such as over/under posting, payer mismatches, and incorrect denial assignments. - Log and trend QA errors, providing monthly reporting and root-cause analysis to leadership. - Use of PowerBI and other tools to develop dashboards reflecting site-specific and function-specific metrics. - Coordinate with RCM managers and supervisors to align training needs, system updates, and error remediation. - Establish and maintain structured feedback loops with production teams and escalation protocols for recurring or critical issues. - Reconcile EOBs, deposits, and unapplied cash; address complex discrepancies and escalate when necessary. - Maintain and update SOPs, QA workflows, audit logs, and training documentation. - Lead onboarding and continuous training of internal and offshore staff on QA expectations and posting procedures. - Ensure adherence to HIPAA, payer, and regulatory compliance standards. - Promote collaboration across departments and encourage staff engagement and professional growth. - Assist with standardization efforts across ECP and scale QA resources. - Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. - Performs other duties that may be necessary or in the best interest of the organization. Qualifications - Minimum Required: 3+ years of experience in payment posting - Preferred: 1-2 years in a supervisory and/or QA-focused role Knowledge, Skills and Abilities Requirements - Strong knowledge of payment posting protocols, denial handling, reconciliation, and billing compliance - Analytical thinker with ability to interpret QA data and drive process improvements - Detail oriented, professional attitude, reliable - Strong time management and organizational skills to support the leadership of this function - Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations - Interpersonal skills to support customer service, functional, and teammate support needs - Able to communicate effectively in English, both verbally and in writing - Ability to effectively engage and present to diverse audiences at all levels in the organization - Capable of building strong cross-functional relationships and leading with influence - Ability for basic to intermediate problem solving, including mathematics - Intermediate computer operation - Proficiency with Microsoft Excel, Word, PowerPoint and Outlook - Specialty knowledge of systems relating to job function (e.g. EHR/PMS Platforms such as NextGen, Waystar) - Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines - Knowledge of payer guidelines and HIPAA regulations Supervisory Responsibilities - Direct supervision of payment posting staff and QA oversight of offshore production teams - Responsible for QA audit processes, performance monitoring, training, and corrective action - Reports team metrics and staffing insights to RCM leadership on a regular cadence - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws - Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems Location/Work Environment - For remote team members, HIPAA compliant home office environment. - Ability to work in a remote environment while performing required duties and remaining patient focused. - Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. Exposure - Works in a normal office environment during normal business hours. - May be exposed to blood or bodily fluids. - May also be exposed to various cleaning supplies. Equipment - The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. - Must have good working knowledge of Microsoft applications. - Other equipment may be used as needed. - Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

• Work on QA projects and teams, performing functional and unit testing for Web, API, Mobile and microservices. • Familiarity with Appium. • Test automation using Appium and Java; Agile environment. • Participate in agile ceremonies such as Daily, Review and Retrospective. • Communicative: speak clearly and maintain good relationships with team members. • Self-disciplined: manage your own tasks and stay organized. • Collaborative: assist the team and other QAs whenever necessary and possible. • Proactive with an ownership mindset.