• Oversee initial claims file submissions and conduct comprehensive QA summaries to identify potential fallouts before submission. • Manage rejections from external partners; perform root-cause analysis on data issues and re-submit corrected claims to maximize capture. • Monitor and "push" for the billing of claims missed during initial windows due to vendor delays or data gaps, ensuring no revenue is left on the table. • Build and maintain master rate lists based on current formularies and utilization management (UM) to correspond with product-specific rates. • Marry billed amounts back to rate lists to identify missing, incorrect, or inappropriately billed amounts. • Verify incoming payments against invoiced amounts; identify and dispute short-payments or missing funds. • Build out rebate performance reports. • Run monthly "pro-forma" estimates of expected rebates to serve as a benchmark for actual collections. • Manage and optimize the internal dashboards to provide "slice-and-dice" visibility into rebate trends for executive leadership and sales teams.

Job Title Operations Coordinator - Kaplan International Pathways Canada Job Description Kaplan International Pathways Canada (KIPCL) is a business unit within the Kaplan International organization, which in turn is part of Kaplan Inc., a Graham Holdings Company. We are growing rapidly in Canada, now with two university partners and exciting projects on the horizon. We are seeking an operations professional to help build up and lead our day-to-day operations across partnerships and run point on strategic marketing and recruitment projects and expansion priorities in Canada. As the Operations Coordinator, you will work closely with the Associate Vice President, Partnerships and Recruitment Strategy to build up and optimize daily operations across existing Canada partnerships, including with the University of Victoria and the University of Alberta. You will also lead on strategic projects related to Kaplan’s expansion in Canada, working with a number of teams, including our Global Marketing and Recruitment teams. As a key member of the Canada onshore team, you will also represent KIPCL on relevant committees and boards with both internal and external stakeholders. Please note this role is 100% remote, open to any applicant living in British Columbia, Alberta, or Ontario, although working hours will support British Columbia- and Alberta-based partners. Main responsibilities and functions Reporting to The Associate Vice President, Partnerships and Recruitment Strategy of Kaplan International Pathways Canada, the Operations Coordinator will have responsibility for: - Supporting the management of the operational and contractual requirements of Canada partnerships, including but not limited to joint governance meetings and strategic priority tracking. - Positively contributing to partnership management in cooperation with Vice President Canada, Associate Vice President Partnerships and Recruitment Strategy, and other senior leaders as required. - Leading on relevant projects across Canada in close collaboration with relevant global marketing and recruitment teams, which could include new strategic projects within our university partners or otherwise related to expansion in Canada. - Point of contact for partners to implement strategy and initiatives and support in achieving recruitment and partnership goals, liaising with Kaplan’s global teams. - Ownership of reporting and analysis as it relates to recruitment and marketing initiatives for the Canadian portfolio. - Planning and supporting the annual activity of events in Canada as it relates to partnership management, agent management, staff visits, or as otherwise outlined. - Working closely with relevant global teams to ensure best practices are adopted for operations, including identifying and creating plans for continuous improvement opportunities. - Guardianship of relevant policies and standards as they relate to operations and regulation in Canada, in cooperation with global Quality Regulatory Standards teams and Vice President, Canada. - Other initiatives and duties as required from time to time. Qualifications - A post-secondary degree with a focus on human resources, business, or marketing - 2+ years of progressive operations and / or project management experience - Client management or client success experience is desirable - Experience working in higher education is also desirable - Project management accreditation or another equivalent qualification would be advantageous - To be comfortable working autonomously and hands-on across multiple areas of a rapidly expanding organization in a start-up and faced-paced stage of maturity - Experience creating policies and processes - A strong and demonstrable commitment to student- and customer-centred delivery - Excellent relationship management, organisational, interpersonal and communication skills - Experience working within and supporting policy frameworks and implementation - Excellent teamwork skills, both as a leader and as a member of different teams Physical Requirements - Sitting - Standing - Walking - Climbing - Lifting up to 25+ pounds - Pulling - Pushing - Carrying - Grasping - Reaching - Bending - Crawling - Visual Acuity - Color Determination - Speaking - Listening - May drive a vehicle About Kaplan International Pathways Canada Kaplan International is a global education leader, with offices and partners in more than 60 countries around the world. Our head office is in the UK, and Kaplan International Pathways Canada works very closely with our Australia and New Zealand (ANZ) businesses. This role can be situated anywhere in Canada and is a remote, work-from-home role with some travel required from time to time. We welcome applications from those with experience gained from many sectors who can demonstrate their skills and approach are transferrable to Kaplan International Pathways. Kaplan International Pathways has equity, diversity, and inclusion as core values. We welcome applications from suitable candidates, whatever their background, and especially from women and those who identify as Indigenous and minority ethnic who are under-represented in our workforce at this level. Location Remote/Nationwide, CAN Employee Type Employee Job Functional Area Operations Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

Job Title: Program Resource Operations Analyst Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Are you ready to help transform financial auditability and global transportation logistics at scale? We are seeking a highly capable Program Resource Operations Analyst to support a mission-critical USTRANSCOM program implementing a next-generation system that enhances financial transparency and supply chain performance. In this role, you will operate at the intersection of workforce strategy, program operations, and compliance—serving as a trusted partner to program leadership. You will apply analytical thinking, sound judgment, and operational expertise to drive workforce planning, streamline onboarding processes, and ensure program readiness in a dynamic Department of Defense (DoD) environment. This is an opportunity to contribute meaningfully to a high-visibility program while exercising autonomy, ownership, and professional discretion in how work is executed. Responsibilities: Resource Management & Workforce Strategy - Serve as a strategic partner to the Resource Manager and PMO leadership to plan, forecast, and optimize workforce allocation across program priorities. - Analyze staffing trends, workforce gaps, and labor category alignment to inform resource planning decisions and program execution strategy. - Maintain and continuously improve workforce tracking tools, identifying opportunities to enhance reporting accuracy and operational efficiency. - Provide recommendations to leadership regarding staffing models, workforce risks, and optimization opportunities. - Coach and guide hiring managers on proper JR creation, interview techniques, and hiring processes. Onboarding Strategy & Execution - Lead end-to-end onboarding coordination, exercising independent judgment to ensure readiness of personnel, systems, and tools prior to start date. - Proactively identify onboarding risks or delays and implement corrective actions to ensure seamless Day One experiences. - Establish and refine onboarding processes to improve efficiency, scalability, and compliance across the program. Recruiting & Talent Alignment - Evaluate candidate submissions against program requirements, applying professional judgment to assess alignment with labor categories, skills, and program needs. - Partner with recruiting and hiring managers to facilitate candidate selection decisions, providing insights and recommendations where appropriate. - Drive interview coordination while ensuring an efficient and professional candidate experience. Compliance, Risk & Documentation Oversight - Ensure workforce onboarding and documentation processes comply with federal, DoD, and program-specific requirements, exercising discretion in handling sensitive information. - Review and validate employment documentation for completeness and accuracy, resolving discrepancies independently. - Monitor and track security clearance status and onboarding compliance, escalating risks and recommending mitigation strategies to leadership. Stakeholder & Partner Engagement - Communicate and act as a primary liaison between internal teams, subcontractors, and external partners to align workforce operations with program objectives. - Coordinate onboarding and access for partner personnel while ensuring adherence to program standards and timelines. - Influence and guide stakeholders to maintain alignment with workforce processes and expectations. Workforce Analytics & Reporting - Develop and maintain workforce dashboards, reports, and metrics to support data-driven decision-making by program leadership. - Analyze workforce data to identify trends, risks, and opportunities, and present findings with actionable recommendations. - Ensure accuracy and integrity of workforce data across systems and reporting tools. Offboarding & Lifecycle Management - Oversee offboarding processes, ensuring compliance, risk mitigation, and continuity of operations. - Evaluate offboarding trends and recommend process improvements to enhance lifecycle management. Requirements: - Must have a Bachelor's Degree and a minimum 5 years of related work experience. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $68,400-$143,700 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

• Calculate and manage sales commissions and incentive-based compensation, including variance analysis, budgeting, and forecasting • Own and continuously improve key processes related to sales compensation, including identifying inefficiencies and implementing scalable solutions • Build, maintain, and enhance analytics and reporting to support decision-making across Sales and Service organizations • Partner cross-functionally with Sales, Finance, and Business Systems to ensure accurate data flows and alignment across systems • Support automation and process improvement initiatives, including leveraging tools such as Alteryx, SQL, and BI platforms • Perform rigorous data validation to ensure accuracy and integrity of calculations, reports, and systems • Provide insights and recommendations through analysis of sales performance, compensation outcomes, and operational trends • Ensure compliance with company policies, procedures, and compensation plans