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Client Partner
Location
United States
Posted
121 days ago
Salary
0
Seniority
Junior
Job Description
Client Partner
8020
• Develop comprehensive project plans, including timelines and deliverables, ensuring resource availability and allocation and deliverables Owning the delivery of a project: On time and Budget. • Monitor project progress, ensuring tasks are completed on time and aligned with the project scope. • Coordinate internal resources and third parties/vendors for the flawless execution of projects and maintain project momentum. • Manage project documentation, including task lists, schedules, and status reports, ensuring all stakeholders are aligned. • Oversee QA processes for client deliverables to maintain the highest quality standards. • Identify and mitigate potential risks, escalating issues as needed to keep projects on track. • Be a problem solver for the internal and external stakeholders: Proposing solutions and seeking expertise for problem-solving complex issues affecting the delivery of the project. • Act as the main point of contact for clients, providing regular updates and addressing questions or concerns. • Coordinate and facilitate regular client meetings. • Build strong client relationships by understanding their goals and ensuring their vision is reflected in deliverables. • Collaborate with clients, designers, developers, and strategists to optimize workflow and deliver excellence. • Guide the client through the project process, ensuring they always feel taken care of and in the know. • Ensure client satisfaction and retention, and support 8020 efforts in growing each account.
Job Requirements
- 1+ years of experience in project management, client services, or a related role.
- Familiarity with Webflow and an understanding of web design principles is a plus.
- Exceptional communication skills—written, verbal, and presentation.
- Proven success in managing multiple projects simultaneously in a remote setting.
- Strong organizational skills with the ability to prioritize and adapt to shifting deadlines.
- Experience in client-facing roles with a focus on relationship building.
- Proficiency with project management tools (e.g., ClickUp or similar).
Benefits
- Competitive compensation — we invest in the right people, and that includes competitive pay.
- Happiness Program — every full-time employee gets $1,000 a year to invest in their health, motivation, or professional growth — whatever makes the biggest impact for them.
- Yearly offsites — join your teammates for annual offsites in fun locations, getting a chance to collaborate, connect, and unwind in person. (The right person will join us in Cancun, Mexico, for this year's offsite in April!)
- Work with top Webflow developers — collaborate with some of the best in the industry on high-impact projects for global brands.
- High-trust, high-autonomy environment — we value independent thinking and initiative.
- Flexible remote work — work from anywhere with at least 5 hours of overlap with New York City time.
- Enterprise-level Webflow work — be at the forefront of how Webflow is used at scale, pushing its boundaries.
- Continuous learning and growth — work in a company that values experimentation, development, and staying ahead of industry trends.
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