T-Mobile

• Generate and work leads through prospecting, cold calling, and networking • Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value • Recommend wireless solutions, including price plans, data services, handsets, and accessories • Negotiate and close deals • Develop skills in prospecting, call execution, and relationship management with leadership • Participate in product training and sales meetings • Create effective sales approaches, solutions, and proposals • Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts • Maintain and grow the customer base within a territory model

• Generate and work leads through prospecting, cold calling, and networking up-market. • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. • Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. • Devise creative and effective sales approaches, solutions, and proposals. • Negotiate and close deals. • Partner proactively with Retail Stores in assigned territory to drive Business Sales results. • Fully utilize all sales force automation, funnel management, and prospecting tools. • Continuously update knowledge of products, services, industry trends, and competitive dynamics of the marketplace. • Participate in training opportunities on products and services and attend sales meetings.

Role Description This role delivers insights and supports leaders in making strategic and operational decisions through advanced data analysis techniques. It primarily involves generating analysis, reporting, and recommendations using statistics, data science, and business intelligence tools. The role differentiates itself by leading collaborative efforts across multiple teams to address complex modeling and analysis requests. Success is measured by the quality of insights provided, effectiveness of communication, and impact on decision-making processes. The work influences organizational strategies and customer experiences by enabling data-driven improvements and informed business actions. Qualifications - Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) - Acceptable areas of study include Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required) - 7-10 years Analytics experience solving analytical problems using quantitative approaches - Experience with Python, R, Go or similar statistics or data science language preferred (Required) - Telecommunications experience (Preferred) Requirements - Provide insights and recommendations that optimize experiences by collaborating with cross-functional teams across the organization - Develop and maintain data and reporting solutions including reports, dashboards, and self-service tools to support enterprise objectives - Apply analytical and modeling techniques to enhance decision-making and prioritize resources across various business options - Create and deliver executive-level presentations that clearly communicate complex analytical findings to influence leadership decisions - Also responsible for other duties/projects as assigned by business management as needed Benefits - Medical, dental and vision insurance - Flexible spending account - 401(k) - Employee stock grants - Employee stock purchase plan - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care - Enhanced family support - Childcare subsidy - Tuition assistance - College coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Pet insurance - Access to commuter and transit programs

Role Description The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. - Meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. - Sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. - Analyze customer needs and utilize sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. - Tailor customer recommendations, negotiate, and close business deals. Job Responsibilities - Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. - Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. - Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. - Deal Negotiation: Negotiate and close deals. - Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. - Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. - Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Qualifications - High School Diploma/GED (Required) - 4-7 years outside sales experience with demonstrated history of sales achievements in a commissioned environment (Preferred) - 2 years experience in solutions/applications selling (Preferred) - 2 years telecommunications / technical sales (Preferred) Requirements - At least 18 years of age - Legally authorized to work in the United States - Travel Required: Yes Benefits - Medical, dental and vision insurance - Flexible spending account - 401(k) - Employee stock grants - Employee stock purchase plan - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care - Enhanced family support - Childcare subsidy - Tuition assistance - College coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Access to commuter and transit programs

Role Description The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. - Meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. - Sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. - Analyze customer needs and utilize sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. - Tailor customer recommendations, negotiate, and close business deals. Job Responsibilities - Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. - Customer Needs: Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. - Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. - Deal Negotiation: Negotiate and close deals. - Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. - Sales Automation: Fully utilize all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. - Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Qualifications - High School Diploma/GED (Required) - 4-7 years outside sales experience with demonstrated history of sales achievements in a commissioned environment (Preferred) - 2 years experience in solutions/applications selling (Preferred) - 2 years telecommunications / technical sales (Preferred) Requirements - At least 18 years of age - Legally authorized to work in the United States - Travel Required: Yes Benefits - Medical, dental and vision insurance - Flexible spending account - 401(k) - Employee stock grants - Employee stock purchase plan - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care - Enhanced family support - Childcare subsidy - Tuition assistance - College coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Pet insurance - Access to commuter and transit programs

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. • Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. • Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Negotiate and close deals. • Develop skills in prospecting, call execution, and relationship management with leadership. • Participate in product training and sales meetings. • Create effective sales approaches, solutions, and proposals. • Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts. • Maintain and grow the customer base within a territory model.

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision • Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value • Recommend wireless solutions, including price plans, data services, handsets, and accessories • Negotiate and close deals • Develop skills in prospecting, call execution, and relationship management with leadership • Participate in product training and sales meetings • Create effective sales approaches, solutions, and proposals • Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts • Maintain and grow the customer base within a territory model

• Generate leads and acquire new mid-market business accounts through prospecting, cold calling, and networking to expand the customer base • Develop and implement market strategies to penetrate new territories and strengthen existing customer relationships using sales tools and funnel management • Enhance sales skills and product knowledge through continuous learning, training participation, and staying informed on industry trends • Measure results and communicate progress and insights to leaders • Also responsible for other duties/projects as assigned by business management as needed

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision • Selling to demonstrate T-Mobile’s value • Recommend wireless solutions • Negotiate and close deals • Develop skills in prospecting, call execution, and relationship management with leadership • Create effective sales approaches, solutions, and proposals • Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Role Description The Virtual Retail Sales Manager leads a high-performing team of 15 Mobile Experts and an Associate Manager to drive sales performance, deliver exceptional customer experiences, and achieve business results in a dynamic virtual environment. This role combines strategic leadership with hands-on coaching to develop sales skills, customer engagement excellence, and executional precision. By leveraging data insights and operational best practices, the Manager ensures sales strategies are effectively executed and team goals are consistently exceeded. They foster a culture of motivation, adaptability, and accountability—developing future leaders who embody T-Mobile's values and inspire customers through every interaction. Through strong communication, problem-solving, and follow-through, the Virtual Retail Sales Manager creates an environment where people thrive and results flourish. Job Responsibilities - Drive Sales and Business Performance: - Lead Mobile Experts and an Associate Manager to meet and exceed individual and team sales objectives, ensuring alignment with company goals and delivering exceptional virtual customer experiences. - Develop and Empower People: - Provide ongoing coaching, mentoring, and professional development for Mobile Experts and Associate Manager through observation, feedback, and active engagement in daily sales activities to strengthen skills and career growth. - Leverage Data and Business Insights: - Use sales metrics, analytics, and business acumen to guide performance strategies, balance productivity with customer relationship building, and adjust tactics to maximize results. - Ensure Operational Excellence: - Oversee the daily operations of the virtual retail sales team, ensuring efficiency, consistency, and adherence to performance standards and best practices. - Foster a Motivated, High-Performing Culture: - Inspire accountability, recognition, and continuous improvement through clear communication, coaching, and celebrating success to drive engagement and retention. - Champion T-Mobile Products, Services, and Values: - Model deep product knowledge and customer-centric selling behaviors that reflect T-Mobile’s brand promise while ensuring quality, compliance, and ethical sales practices. Qualifications - High School Diploma/GED (Required) - Bachelor's Degree (Preferred) - 3-5 years sales management experience of a team of 5+ (Preferred) Requirements - Leadership Capability to inspire and motivate team members, lead by example, and foster a positive and collaborative work environment. (Required) - Coaching Ability to provide personalized feedback, guidance, and support to team members to enhance their performance and development. (Required) - Problem Solving Aptitude in identifying root causes of customer issues, analyzing complex situations, and implementing effective solutions in a timely manner. (Required) - T-Mobile Tools & System Knowledge Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, C2, Atlas, NBA, VASA, QuikView, Windows and Microsoft Office (Required) - Conflict Resolution Identifying, addressing, and resolving issues that arise with customers, or within the team, in a timely and effective manner. (Required) - Analytics Ability to analyze performance metrics and implement strategies to exceed targets. (Required) - Adaptability Flexibility to adapt to changing priorities, processes, and customer needs in a dynamic and fast-paced environment. (Required) - Empathy Ability to understand and empathize with customers' concerns and emotions, ensuring a compassionate and personalized approach to customer interactions. (Required) - Customer Oriented Expertise in building and maintaining strong customer relationships, understanding customer needs, and ensuring a high level of customer satisfaction. (Required) - Sales Management Accountable for team performance to sales expectations. (Required) - Communication Clear and effective communication skills to convey instructions, provide feedback, and collaborate with team members and other departments. (Required) - Multitasking Ability to manage multiple tasks simultaneously, ensuring effective time management. (Required) Benefits - Medical, dental and vision insurance - Flexible spending account - 401(k) - Employee stock grants - Employee stock purchase plan - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care and enhanced family support - Childcare subsidy - Tuition assistance and college coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Access to commuter and transit programs