Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $56,243.20 - $101,254.40Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8:00 am - 4:30 pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5960 Ambulatory This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsible for implementing and supporting clinical and business applications and collaborating closely with operational stakeholders to ensure that technical solutions effectively align with business processes. I. Major Responsibilities: Project and Team Deliverables: 1. Works on cross-functional projects, attends project meetings, and ensures tasks are completed within the project scope and management guidelines. 2. Proactively identifies barriers to completing work and escalates issues as needed. 3. Attends all required meetings, assumes accountability for assigned follow-ups and practices closed loop communication. Product Evaluation and Application Support: 1. Attends product demonstrations and assess system functionality against customer requirements. 2. Participates in application upgrade processes, including reviewing and configuring new functionalities, testing features, and developing job aids for users. Collaboration and Configuration: 1. Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features. 2. Configures application features, security settings, and develop support documentation, including test scripts and workflow diagrams. Technical Troubleshooting: 1. Investigates and resolves issues related to application, system configuration, and security setup. 2. Participates in ticket triage and analysis to determine the appropriate work stream and assist in scoping efforts. 3. Troubleshoots application components within server configurations, including system services and interface jobs. 4. Works with third-party vendors to install, configure, and troubleshoot vendor software. 5. Effectively participates in critical incident response and escalate appropriately as needed. Documentation and Training: 1. Develops support documentation for application teams, including test scripts, workflow diagrams, and knowledge base articles. 2. Partners with the training team to create end-user training materials. Continuous Learning: 1. Actively learns and applies new skills to improve support for customers and coworkers. 2. Stays current with core application certifications, system development, and emerging trends in information systems technology. 3. Actively participates in professional development programs defined by department. Adaptability: 1. Demonstrates adaptability to dynamic responsibilities and evolving project requirements. Must be able to work off hours as needed and participate in an on-call rotation. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's degree in Computer Science or related field, or equivalent work experience. 2. Epic/Workday/Application certification(s) or ability to achieve, as required by department. Experience/Skills: Required: 1. Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused. 2. Able to effectively communicate to staff at all levels of the organization. Preferred 1. Experience with enterprise platforms (EHRs/ITSM/ERPs). 2. Healthcare experience. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Primary Function/General Purpose of Position The Senior Analyst position will primarily function to support the implementation of initiatives for Bon Secours Mercy Health 340B covered entity and contract pharmacy operations. Additionally, this position will deliver value through 340B program consulting or management engagements with external clients. Under the leadership of the Manager, 340B Programs, the Senior Analyst will serve as a 340B TPA implementation subject matter expert ensuring successful alignment of program compliance expectations and support software. They will also analyze and provide contract pharmacy claims reports to manufacturers and other third parties, review price contracting for 340B accounts, and support covered entities to ensure prompt replenishment of drugs to contract pharmacies pursuant to agreement terms and applicable delivery models. Functions related to 340B program consulting and program management services include program performance reporting & data analytics, configuration and maintenance of software systems, training of program support staff, project pro forma & annual program budgeting, program governance support & stakeholder education, HRSA audit support, 340B software and program services vendor RFP & contracting, and other projects as assigned by the Manager. Essential Job Functions - Provides 340B TPA implementation support ensuring software configurations align with covered entity program compliance expectations. - Analyzes and compiles claims data extracts as required by manufacturers or other third parties to access 340B pricing through contract pharmacies. - Provides price contract analytics to confirm appropriate application across covered entity 340B accounts. - Supports covered entities by ensuring prompt replenishment of 340B drugs to contract pharmacies through applicable delivery models. - Supports the Manager through 340B consulting and program management service deliverables to external clients. - Provides compliance and financial performance reports for BSMH and external client Covered Entity programs through benchmarking dashboards and data analytic modeling. - Serves as the split billing software expert in order to troubleshoot software/data issues and continually improve software functionality. - Works with appropriate teams to ensure that the 340B software is coordinated and integrated with the clinical information system software. This shall include the electronic interface between the EMR and the virtual accumulator and any interface between BSMH and contract pharmacy providers and/or administrators. - Ensures integrity of split billing software and reviews applicable software reports to identify areas of improvement. - Triage live-site issues within the split billing software, electronic medical record, or charge master as it relates to 340B. - Collaborates with Epic charge team and charge master managers on a corrective action plan and participate in the implementation of any necessary changes. - Coordinates covered entity issue resolution process with split billing software vendor. - Ensures appropriate split billing software configurations are in place and continually update software to ensure alignment with revenue cycle/charging practices, Epic build, and Bon Secours Mercy Health Policies. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification 340B University Certificate (Live/On Demand) (required) 340B Advanced Operations Certificate (preferred) Education Bachelors, Healthcare Administration/Business, Finance, Information Technology, Analytics, Pharmacy, Computer Science, Management Information Systems, or a related field (required) Work Experience 2 years’ experience with pharmacy 340B (required) 3 years’ experience in business, analytics, or auditing (preferred) Training None Skills MS Office (Excel) Dashboard design Advanced knowledge of 340B Drug Pricing Program and/or healthcare billing regulations and practices Experience in Epic Electronic Health Record Auditing hospital charging/patient records Experience in 340B Split Billing/Third Party Administrator Software and/or manual 340B operations Excellent communication skills with ability to develop cross-departmental professional relationships Ability to begin 340B operations in new environment (including program operations design, setup of split billing software or manual tracker, staff education, policy and procedure development) Previous experience in managing HRSA 340B audits and corrective action plans Knowledge/training in Microsoft Access Experience in drafting Policies and Procedures Previous drug purchasing and/or wholesaler experience Experience in training employees, excellent communication skills, and experience leading large-scale software implementations. Strong interest in pharmacy practice advancement and pharmacy services leadership Ability to work in a complex team environment and to collaborate with both external and internal professionals and other customers Excellent verbal and written communication skills; communication style that is open and fosters trust, credibility and understanding. Ability to ensure a high level of customer service for all customers including patients, local sites, local and home office employees, physicians and other medical professionals, visitors, and external stakeholders Computer skills – word processing, spreadsheets, PowerPoint®, drug databases Familiarity with various software, equipment and technology necessary to provide pharmacy services Knowledge of pharmacy services within acute and ambulatory care environments of an integrated health system and an ever-changing environment Knowledge of laws and regulations regarding pharmacy and external medication related quality metrics Ability to positively affect collaboration, promote teamwork and achieve consensus Bon Secours Mercy Health is an equal opportunity employer. As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: SS Pharmacy & Lab - Ambulatory Pharmacy It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Work From Home Work From Home Work From Home, Indiana 46544 The Application Tech Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position formulates/defines system scope and objectives, and devises and modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. The Analyst tests, debugs and documents program solutions, as well as provides on-going troubleshooting for application issues. This position participates in system optimization and new installs, and assists with needs assessments and impacts analysis. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. EXPERIENCE DEVELOPING WITH UIPATH RPA TOOLS PREFERRED WHAT YOU CAN EXPECT - Support the technical architecture, data movement, and file transfer tools for Franciscan Alliance applications. - Document application build and standards. - Monitor application server health. - Maintain the system tables, profiles and other application parameters to ensure Franciscan Alliance applications function according to customers’ specifications. - Provide on-call support, including after-hours support, for team and customers following the Information Services support model. - Participate in the implementation and builds of Franciscan Alliance applications. - Support Franciscan Alliance applications systems by troubleshooting and repairing customer-reported problems. - Work with assigned, on-premise vendors and Application Business Analysts in implementing, upgrading, supporting and troubleshooting applications. - Provide data extracts to Business Partners. - Follow organizational practices for incident, change and requests management. QUALIFICATIONS - Required High School Diploma/GED - Preferred Associate's Degree - Preferred Bachelor's Degree - None - 1 year Relevant Work Experience Preferred - EPIC Certified (if required by role) - EPIC TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Application Tech Analyst II $71,100.60-$97,718.32 INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

• Performs complex patient revenue analyses using billing data warehouse and accounting system data, translating results into actionable insights for stakeholders. • Conducts monthly and quarterly variance analysis across patient revenue components, identifying trends, drivers, and issues requiring research. • Conducts variance analyses on actuals vs. forecast/budget, highlighting drivers and recommending corrective actions. • Executes patient revenue rate calculations to support annual budgeting and quarterly forecasting, including variance bridges. • Performs rate calculations for New & Existing Business and Subsidy Reconciliation, executing established methodologies and preparing calculations to support contract negotiations, renewals, and financial processes. • Evaluates contract terms, reimbursement methodologies, and regulatory changes to assess financial implications on clinical revenue. • Transforms complex clinical and financial data into actionable insights through reporting and KPIs. • Maintains templates for financial models to support strategic initiatives such as new program development, service line launches, pricing strategies, and other revenue‑related analyses. • Prepares reporting packages and insights for Clinical Finance, Operations, and Revenue Cycle partners. • Assists in the annual budgeting cycle and quarterly forecasting processes for patient revenue and rate components. • Collaborates with Clinical Finance, Operations, and Revenue Cycle teams to identify revenue leakage, quantify impacts, and recommend mitigation strategies.