Franciscan Alliance, Inc.

Role Description The Education Services Liaison provides office coordination and secretarial support services for the Franciscan Health Education Service Department with Directors of Patient Care Services, and assistance for the Patient Care Service division. - Assist in the development and implementation of education projects and programs. - Computerize associated training records in the Learning Management System and maintain all training. - Provide secretarial support: greeting visitors, answering phones, and maintaining/updating records/files and inventory of office supplies. - Schedule meetings and coordinate conference room logistics. - Use organizational systems to complete deposits, and manage and record charges, refunds, and other reports, as needed. - Use the registration database to enroll and charge the public to attend classes. Qualifications - High School Diploma/GED - 2 years secretarial/office administrative experience - Training with Learning Management Systems - Preferred Requirements - Travel is required: Never or Rarely - Job Range: Education Services Liaison $17.00 - $22.10 Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description At Franciscan, our IS Enterprise Digital Solutions Architect ("Architect") is a strategic and hands-on technical leader responsible for designing and delivering enterprise-grade digital solutions across data analytics, automation, interfaces, and AI domains. In this role you will be accountable for creating a cohesive architectural strategy that unifies the organization's technology stack to solve complex business challenges and advance digital transformation. You will play a key role in shaping the technical direction for developing integrated business and enterprise data product solutions, providing technical expertise to project teams, and ensuring that new and existing software solutions are strategically aligned and effectively developed. - Working in close partnership with other IS architects and colleagues, lead the architectural vision, reference models, and standards for several domains including data, AI, and automation, ensuring alignment with enterprise goals and IT strategies. - Serve as the Product Owner for prioritized digital, AI, and solutions development initiatives, working across clinical, operational, and administrative teams. - Increase the analytics, AI, and solutions development maturity for the organization. - Drive best practices and continuous improvement in domains including business applications, open API-based architecture, data lifecycle management, interoperability, information delivery, closed loop analytics, and vendor/partner integration. - Effectively lead, in partnership with other FA colleagues, to promote, deliver, and adopt mature and robust solutions and capabilities for data segmentation, data security, privacy, compliance, monitoring, and auditing. - Define, articulate, and update the guiding principles that drive the technical standards for the organization across assigned areas. - Endorse technical standards and ensure that they are aligned with technical vision, architecture, and roadmap. - Prescribe and optimize the use of modern platforms and capabilities, effectively integrating cloud-native and third-party systems, services, and technologies into FA tech stack. - Drive reuse of components, modular architecture, and standardized practices across business units and solution teams through technical leadership in designing integrated data pipelines, orchestration workflows, model deployments, and automation frameworks. Qualifications - Required: Bachelor's Degree in Computer Science, Informatics, Computer Programming, Engineering (Computer, Mechanical, Network, or Electrical), Information Security - Preferred: Master's Degree in Computer Science, Informatics, Computer Programming, Engineering (Computer, Mechanical, Network, or Electrical), Information Security - 10+ years of hands-on solutions development and architecture across cloud and on-prem environments - 8 years of custom development experience with deep understanding of IT systems, applications, data structures, and infrastructure, including end-to-end system mapping across data, digital, or business solutions areas. - 8 years of software development/engineering and programming with one or more industry standard languages such as SQL, Python, Java, C++, etc. - 7 years of progressive experience in enterprise architecture or IT strategy roles through technical leadership at an architect or solutions lead level - 5 years of experience with cloud-native tools and technologies on Microsoft Azure platform with solid technical knowledge of relevant data architecture, metadata management, AI/ML, and automation frameworks. - 5 years of experience with healthcare enterprise platforms such as Epic, Workday, ServiceNow, etc. - Preferred: 5 years of healthcare technology experience, particularly within hospital systems or integrated delivery networks Requirements - Travel is required: Never or Rarely - Job Range: IS Enterprise Digital Solutions Architect $117,340 - $161,343.63 Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Hospital Inpatient Coder VI Specialist analyzes the ICD 10 codes, suggested by computer assisted coding software, to ensure they align with official coding guidelines and the electronic medical record documentation. In collaboration with the Clinical Documentation Specialist, analyzes the circumstances of the visit to determine the most accurate diagnosis related group (DRG). This position also abstracts key data elements necessary for billing and data analysis. - Schedule: Monday - Friday - Day Shift - Remote - Must reside in an approved hiring state. - Accurately review and code patient records in the following clinical areas: hospital acute inpatient services. - Meet defined coding accuracy and production standards and demonstrate a thorough knowledge of coding guidelines, medical terminology, anatomy/physiology, reimbursement schemes, and Payor specific guidelines. - Review and analyze the content of medical records to appropriately assign ICD diagnosis procedure codes, CPT procedure codes, and modifiers to meet coding guidelines. - Notify coding leadership of trends and topics for education and feedback to physicians and departments. - Identify and enter data elements for abstracting. - Participate actively in performance improvement teams, projects, and committees. - Serve as a Superuser and assist with system testing. - Serve as a backup to coding reimbursement specialist. Qualifications - High School Diploma/GED - Required - Associate's degree - Preferred - 2 years Coding - Required - CCS, Certified Coding Specialist from American Health Information Management Association (AHIMA) - Required - RHIT, Registered Health Information Technician from American Health Information Management Association (AHIMA) - Preferred - RHIA, Registered Health Information Administrator from American Health Information Management Association (AHIMA) - Preferred Requirements - Travel is required: Never or Rarely - Job Range: Coder VI Specialist - Hospital Inpatient $22.70-$33.77 - Incentive: Not Applicable Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Coder VI Specialist- Hospital Inpatient analyzes the ICD 10 codes, suggested by computer assisted coding software, to ensure they align with official coding guidelines and the electronic medical record documentation. In collaboration with the Clinical Documentation Specialist, analyzes the circumstances of the visit to determine the most accurate diagnosis related group (DRG). This position also abstracts key data elements necessary for billing and data analysis. Schedule: - Monday - Friday - Day Shift - Remote - Must reside in an approved hiring state. - Accurately review and code patient records in the following clinical areas: hospital acute inpatient services. - Meet defined coding accuracy and production standards and demonstrate a thorough knowledge of coding guidelines, medical terminology, anatomy/physiology, reimbursement schemes, and Payor specific guidelines. - Review and analyze the content of medical records to appropriately assign ICD diagnosis procedure codes, CPT procedure codes, and modifiers to meet coding guidelines. - Notify coding leadership of trends and topics for education and feedback to physicians and departments. - Identify and enter data elements for abstracting. - Participate actively in performance improvement teams, projects, and committees. - Serve as a Superuser and assist with system testing. - Serve as a backup to coding reimbursement specialist. Qualifications - High School Diploma/GED - Required - Associate's degree - Preferred - 2 years Coding - Required - CCS, Certified Coding Specialist from American Health Information Management Association (AHIMA) - Required - RHIT, Registered Health Information Technician from the American Health Information Management Association (AHIMA) - Preferred - RHIA, Registered Health Information Administrator from the American Health Information Management Association (AHIMA) - Preferred Requirements - Travel is required: Never or Rarely - Job Range: Coder VI Specialist - Hospital Inpatient $22.70-$33.77 - Incentive: Not Applicable Equal Opportunity Employer It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Employee/Occ Health Representative is responsible for managing client relations and a variety of employee health duties, including: - Managing various occupational health program activities - Revenue cycle activities - Client account reconciliation - Client management meetings - Maintaining a client issues list - Understanding various client/vendor processes for account follow-up - Proposing relevant programs This position reviews reported client or account issues and works proactively with appropriate clients, Hospital Departments/vendor, FAIS, and ABO/CBO team members for timely resolution of the issue. Qualifications - Preferred Associate's Degree - Required High School Diploma/GED - 1 year Patient Accounting Preferred - Personal Financial Specialist (PFS) Requirements - Ensures compliance with all state and federal billing regulations; reports any suspected compliance issues to management. - Executes client specific process flows and adheres to timelines for various follow-up processes. - Maintains a client issues list for review and resolution with the appropriate Hospital departments. - Assists with case management under FA worker’s compensation program, new hire and transfer physicals, EAP, random drug testing program, and the annual employee health surveillance. - Maintains the client base for Franciscan Working Well and develops positive client relationships, marketing the program's service. - Performs activities relevant to establishing an efficient revenue cycle in addition to monitoring aging reports in conjunction with billing service. - Submits CMV Driver examination reports on the National Registry of Certified Medical Examiners website by fulfilling the duties of a medical examiner’s administrative assistant. - Maintains follow-up procedures and working relationships with areas responsible for the information including the Medical Records Department, Patient Access, or physicians. - Manages assigned vendor inventory, ensuring accuracy and compliance with contractual agreements. - Performs at least 10 account audits monthly for each specific line of vendor business. - Performs periodic audits of contractual adjustments from vendor staff. - Processes and follows up on work denials and adjustments submitted by the vendor. - Reviews daily Recon reports. - Cash Posting experience. Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Coder IV Specialist - Professional Anesthesia and Gyn Oncology - Surgical reviews electronic medical record documentation and applies ICD and CPT codes per Official Coding Guidelines, with a specific focus on professional major surgical services. This position abstracts key data elements necessary for billing and data analysis. - Accurately reviews and codes patient records in the following clinical areas: hospitalist rounds and office visits (with repetitive or non-invasive procedures). - Reviews and analyzes the content of the medical record to determine when documentation should be utilized for appropriate assignment of ICD diagnosis codes, CPT repetitive or non-invasive procedure codes, modifiers, hierarchical condition categories, complications, and comorbidities to meet coding guidelines. - Evaluates appropriateness of diagnosis and procedure codes and modifiers utilized in response to Outpatient Code Editor and National Correct Coding Initiative edits. - Meets defined coding accuracy standards. - Meets defined coding productivity standards. - Remains current with coding and industry changes through participation in educational opportunities. - Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association/American Association of Procedural Coders, and adheres to official coding guidelines. Qualifications - High School Diploma/GED - Required - Associate's or Bachelor's Degree in Health Information Management - Preferred - 4 years Coding - Required - Anesthesia/GYN Oncology Experience - Required - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) - Required - or Certified Coding Specialist - Physician (CCS-P) - American Health Information Management Association (AHIMA) - Required - or Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) - Required - or Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) within 180 days - Preferred - or Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) within 180 days - Preferred Requirements - TRAVEL IS REQUIRED: Never or Rarely - JOB RANGE: Coder IV Spcl Professional Specialty Svcs Surgical $20.13-$29.95 - INCENTIVE: Not Applicable Equal Opportunity Employer It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Employee/Occ Health Representative is responsible for managing client relations and a variety of employee health duties, including: - Managing various occupational health program activities - Revenue cycle activities - Client account reconciliation - Client management meetings - Maintaining a client issues list - Understanding various client/vendor processes for account follow-up - Proposing relevant programs This position reviews reported client or account issues and works proactively with appropriate clients, Hospital Departments/vendor, FAIS, and ABO/CBO team members for timely resolution of the issue. Hours/Days: Monday-Friday, 7:30a – 4p Work from home, small department with 1:1 training. - Ensures compliance with all state and federal billing regulations; reports any suspected compliance issues to management. - Executes client-specific process flows and adheres to timelines for various follow-up processes. - Maintains a client issues list for review and resolution with the appropriate Hospital departments. - Assists with case management under FA worker’s compensation program, new hire and transfer physicals, EAP, random drug testing program, and the annual employee health surveillance. - Maintains the client base for Franciscan Working Well and develops positive client relationships, marketing the program's service. - Performs activities relevant to establishing an efficient revenue cycle in addition to monitoring aging reports in conjunction with our billing service. - Submits CMV Driver examination reports on the National Registry of Certified Medical Examiners website by fulfilling the duties of a medical examiner’s administrative assistant. - Maintains follow-up procedures and working relationships with areas responsible for the information including the Medical Records Department, Patient Access, or physicians. - Manages assigned vendor inventory, ensuring accuracy and compliance with contractual agreements. - Performs at least 10 account audits monthly for each specific line of vendor business. - Performs periodic audits of contractual adjustments from vendor staff. - Processes and follows up on work denials and adjustments submitted by the vendor. - Reviews daily Recon reports. Qualifications - Preferred Associate's Degree - Required High School Diploma/GED - 1 year Patient Accounting Preferred - Personal Financial Specialist (PFS) Requirements - Travel is required: Never or Rarely Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org .

Role Description The CDI Education Specialist is critical for conducting CDI training and developing training content and materials for the CDI program. In this role you will ensure training practices are standardized and result in consistent outcomes and ensures all new and existing staff members are trained and adhere to current departmental policies and procedures. - Develop and maintain all CDI education, training policies and procedures, and CDI reference materials. - Lead training sessions and assess CDI comprehension of covered materials. - Make recommendations for the development of CDI resources and policy and procedure development. - Develop and maintain a consistent CDI operations orientation program and report the CDS’s progress to CDI leadership throughout the orientation and training process. - Serves as the subject matter expert with regards to medical terminology, anatomy/physiology, reimbursement schemes, public reporting of outcomes, quality of patient care outcome measures, and the interpretation of coded data as it relates to revenue cycle compliance. Qualifications - Associate's Degree Nursing or Healthcare related field - Required - Bachelor's Degree Nursing or Healthcare related field - Preferred - 7 years Acute Care Nursing in lieu of Bachelor's Degree - Required - 3 years Direct CDI experience - Required - 3 years EPIC/EHR experience - Required - 2 years Trainer/Auditor - Preferred - Certified Clinical Documentation Specialist (CCDS) - Association of Clinical Documentation Integrity Specialists (ACDIS) - Required within 180 days - Registered Nurse (RN) - State Licensing Board - Preferred - Organized and creative in presenting information in clear, easy-to-understand ways - Required - Patient and adaptable trainer who adjusts methods to meet individual learning needs – Required - Nurturing mentor with strong time management and awareness of others’ skill levels – Required Requirements - TRAVEL IS REQUIRED: Never or Rarely - JOB RANGE: CDI Education Specialist: $73,278.40 – $100, 776.00 - INCENTIVE: Not Applicable Benefits Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Director IS Enterprise Systems provides strategic and operational leadership for key enterprise business and workflow platforms, including ERP, Service Management, RPA, and other non-clinical systems that may be assigned as business dictates. This role is accountable for all aspects of technology management, including but not limited to: - Platform ownership - Lifecycle management - Vendor coordination - Upgrades - Integrations - Data flow support - Release governance - Testing - Production support - Ongoing optimization Qualifications - Bachelor's Degree in Computer Science, Business, Healthcare Management, Information Systems, or related field - Required - Master's Degree in Computer Science, Business, Healthcare Management, Information Systems, or related field - Preferred - 7 years Progressive experience leading enterprise systems, business platforms, SaaS applications, ERP systems, IT service management platforms, automation platforms, or related technology portfolios - Required - 5 years Platform lifecycle management, vendor management, budgets/contracts, release management, upgrades, testing, integrations, operational support, and production stability across Workday, ServiceNow or comparable enterprise systems - Required - 3 years Knowledge of enterprise integrations, data flows, APIs, identity and access considerations, platform security, environment management, and support models - Required - 3 years Operational business experience in Human Resources, Supply Chain, Finance, Service Management, or related domains - Preferred - 3 years ITIL, Agile, Scrum, DevOps, product management, automation governance, or platform operating models in a shared services/IT environment - Preferred - 3 years Healthcare, highly regulated industry, or large enterprise experience with exposure and understanding of HIPAA and related PHI/PII regulatory requirements - Preferred - Information Technology Infrastructure Library (ITIL) - AXELOS - Preferred - Certified System Administrator - ServiceNow - Preferred - Workday Pro Certification - Workday - Preferred - Licensure - other relevant enterprise platform certifications - Preferred Requirements - Lead the strategy, management, and operational support of enterprise systems including Workday (ERP), ServiceNow (Service Management), UiPath (RPA), and other assigned business or app platforms. - Establish and maintain platform roadmaps, lifecycle plans, support models, governance processes, and operational standards for assigned systems. - Work closely with program managers and PMO to deliver on enterprise priorities and projects. - Provide oversight to team managers on operational management of platform upgrades, releases, patches, regression testing, production readiness, issue resolution, and post-release support. - Provide leadership for the enterprise RPA/automation platform and center of excellence, including intake, prioritization, standards, development support, testing, deployment, monitoring, and production support. - Manage relationship with software platform vendors, implementation partners, managed service providers for licensing considerations, contract deliverables, customer success, and vendor performance. Benefits - Comprehensive benefit offerings for eligible employees. - Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Role Description The Data Analytics Engineer 3 is responsible for designing and creating tables within data marts, data lakes, and data warehouses, along with all related extraction, transformation, and load of data functions. The role involves: - Building systems that collect, manage, and convert raw data into usable information for analytics developers and business analysts. - Making data accessible for organizations to evaluate and optimize performance. - Developing and testing architectures for data extraction and transformation for predictive or prescriptive modeling. - Expanding and optimizing data and data pipeline architecture. - Optimizing data flow and collection for cross-functional teams. - Taking direction and guidance from lead data engineers and department leadership. - Mentoring junior data engineers and promoting data education across the organization. Qualifications - Required: Bachelor's Degree in Business, Computer Science, Engineering, Information Systems, Public Health, or related field. - Preferred: Master's Degree in Computer Science, Business, Healthcare Management, Information Systems, or related field. - 5 years of experience building data pipelines using ETL technologies such as SSIS or Informatica. - 3 years of SQL development with SQL Server/Oracle environment (Required). - 2 years of experience with cloud data platforms and associated tools such as MS Azure, AWS, or GCP (Required). Requirements - Deep understanding of modern data architectures, including lakehouse design patterns and scalable data processing approaches. - Hands-on experience with Azure data platforms, including ADLS, Azure Data Factory (ADF), Databricks, and related lakehouse technologies. - Strong experience designing and implementing metadata-driven, scalable data pipelines. - Proficiency in Python and PySpark for building data pipelines, transformations, and distributed processing workloads. - Experience integrating data across systems using APIs and other modern data connectivity patterns. - Proficiency with DevOps and DataOps practices, including CI/CD for data pipelines and cloud infrastructure. - Advanced SQL skills with experience managing and optimizing relational data platforms. - Familiarity with Microsoft Fabric is a plus. - Experience with healthcare data platforms such as Epic Cogito is a plus. Benefits - Comprehensive benefit offerings for eligible employees. - Overview available on the benefit section of our career site: jobs.franciscanhealth.org.