Senior Associate Commercial Reporting remote type Flex Commuter / Hybrid locations Portugal - Lisbon time type Full time job requisition id R-236008 Career Category Administrative Job Description Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives. SENIOR ASSOCIATE COMMERCIAL REPORTING LIVE What you will do The Commercial Analytics team at Amgen plays a pivotal role as a strategic partner to Commercial leadership, offering data-backed insights crucial for driving commercial success. As a Commercial Reporting Senior Associate, you will lead insights generation by integrating multitude of secondary data sources and engaging several Commercial Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of brand performance and provide tactical recommendations to drive it. You, as our Senior Associate Commercial Reporting, will play a pivotal role as a strategic partner to Commercial leadership, offering data-backed insights crucial for driving commercial success and stakeholder management. You will contribute to the reporting for brand and field performance, executing and managing discussions with CD&A leadership. Responsibilities will include: - Assisting with field sales team which includes documenting new business requirements, developing new reports in Tableau, enhancing existing reports, and training. - Participate in cross functional teams to improve reports and reporting processes based on changing business trends. - Collaborate across functions to ensure precise documentation and application of business rules for all reporting deliverables - Contribute to creating and applying reporting QC standards and processes to maintain report accuracy - Support weekly release runs of field dashboards, portal communication and data inquiries. - Partner with field training team to build training materials and deliver training to new hires. - Ensure adherence to compliance/legal regulations. - Flexibility as new areas of responsibility are defined. - Collaborate with the broader CD&A organization to integrate comprehensive insights and analytics. WIN What we expect of you Our ideal candidate is a team player with customer focus. He/she is problem solving and result oriented and has time and process management skills and can compile data. Proven experience and skills needed: - Minimum 3 years of experience in Pharma/Biotech sales & marketing operations, finance and/or analytics and reporting experience - OR Master’s degree and 3 years of sales & marketing operations, finance and/or analytics experience - OR Bachelor’s degree and 5 years of analytics sales & marketing operations, finance and/or analytics experience - University Degree in commerce, finance, economics, mathematics, healthcare or related field. - Fluency in English, both in written and oral communication. - Strong Excel and PowerPoint knowledge Preferred Requirements: - Experience in Tableau and data visualization - Knowledge or experience in data, analytics, and/or dashboarding & reporting approach - Analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations. - Ability to drive implementation to enhance methodologies and standard processes. - Experience with data management, business analysis, and solution design/development - Ability to translate business requirements into innovative solutions. - Strong client service and communication skills – written, oral, and presentation – appropriately gauged to a broad range of audiences from senior leadership to front-line field staff and to peers in various subject areas. - Experience with brand, sales and activity reporting, incentive compensation, Plan of Action, field systems solutions like Veeva (salesforce.com), Javelin, and other systems such as Customer Master (Master Data Management solutions) and Reporting Solutions such as Cognos, Spotfire, Micro-strategies, etc. - Deep knowledge of pharmaceutical data including IMS DDD, Xponent data, Plan Track, Managed Markets and charge back data is highly desirable. - Expertise in Microsoft products Excel, Access, and PowerPoint. - Demonstrates a service-minded attitude. THRIVE What you can expect of us - Vast opportunities to learn, develop, and move up and across our global organization. - Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. - Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits. - Flexible work arrangements. APPLY NOW Objects in your future are closer than they appear. Join us. careers.amgen.com EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Role Description The AMER Benefits Analyst supports the design, implementation, and administration of benefits and perks programs. This role ensures operational excellence, compliance, and a positive employee experience. The ideal candidate is detail-oriented, analytical, and skilled at collaborating with vendors and internal partners to continuously enhance benefits delivery. - Answer and resolve employee benefits inquiries, providing guidance on complex issues and ensuring accurate, timely resolution in partnership with vendors and internal teams. - Support design, implementation, and administration of AMER benefits programs, including insured, absence and perk programs. - Partner with brokers, consultants, insurers, and internal stakeholders for renewals and program execution. - Manage vendor onboarding, financial setup, and operational governance. - Create and maintain clear communications to improve understanding and engagement of benefits and perks programs. - Enhance the employee experience through feedback and improved communication tools. - Resolve escalated issues by identifying root causes and partnering with vendors on long-term solutions. - Partner with vendors to apply benchmarking and trend analysis in support of annual renewals and day-to-day program improvements. - Perform data analysis and reconciliations to ensure accuracy and compliance. - Maintain documentation and uphold best practices in benefits administration. - Drive the refinement, implementation, and administration of time-off and leave policies for your region, including required configuration and maintenance within Workday. Qualifications - 5+ Years of experience. - Strong attention to detail, analytical mindset, and sound business judgment. - Excellent verbal and written communication skills. - Initiative in developing regional and technical benefits expertise. - Basic understanding of plan design and policy features for health and welfare. - Proficient in data analysis, reporting, and process management. - Effective collaborator with internal teams and external vendors. - Committed to delivering a consistent, accurate, and positive employee benefits experience. - Experience building out time off and leave policies, implementing changes in Workday. Benefits - Comprehensive benefits and perks that meet the needs of all employees. - For specific details on the benefits offered in your region, please visit mybenefitsnow.com/databricks .

• Oversees work performed by the Outpatient audit program to ensure that EXL’s standard of accuracy is met. • Audits are performed by validating the accuracy of the coding billed in relation to the medical documentation. • Determines if a discrepancy exists in the coding and documents the findings. • Undertakes a quality review of random and targeted coding audits to check the accuracy and completeness of audits performed. • Responsible for reviewing the accuracy and consistency of coding auditors to ensure audits are appropriately marked for findings and no findings. • Provide root cause analysis on errors. • Mentor outpatient coders and provide feedback when required. • Perform quality reviews for initial audits and appeals. • Identify potential opportunities outside of the concept for additional recoveries. • Recommend process changes to improve quality and performance. • Communicate with peers and management. • Perform other duties as assigned. • Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs.

• Overseeing a caseload of learners by creating, monitoring, and continuously evaluating individualized treatment and behavior intervention goals/plans, making modifications as needed • Establishing and maintaining rapport with parent(s)/caregiver(s) for each learner on caseload and conducting monthly parent/caregiver trainings in the center, home, or community • Conducting initial and ongoing assessments for new learners as needed and completing corresponding insurance documents • Strategizing and communicating with other members of the clinical team for overall center management