• Collaborate with business units to gather, document, and validate functional and technical requirements. • Analyze existing processes to create “as-is” and “to-be” models, identifying inefficiencies and recommending improved workflows. • Facilitate workshops, interviews, and working sessions to capture detailed business needs. • Conduct data analysis to uncover insights, trends, and root causes that support informed decision-making. • Develop user stories, functional specifications, BRDs, FRDs, acceptance criteria, process flows, use cases, wireframes, and traceability matrices. • Support testing efforts by developing test cases, validating test data, coordinating UAT, and ensuring that delivered solutions meet requirements. • Maintain requirements traceability and alignment with organizational readiness and change-management initiatives.

About Profound Research Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship. Our Mission: Improving lives by providing advanced therapeutic options Our Vision: Creating the absolute best patient-physician experience in clinical research Our Values: - Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered - Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues - Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency - Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards Why This Role Exists At Profound Research, growth depends on building strong partnerships and bringing the right clinical trials into our network. The Business Development Associate (BDA) is responsible for initial outreach and early-stage engagement with Sponsors and CROs to proactively communicate Profound’s differentiated capabilities, therapeutic strengths, and execution track record. This role focuses on top-of-funnel relationship building, positioning Profound as a preferred partner early in the study planning and feasibility process. While this role does not directly drive deal closure, it plays a critical role in shaping Sponsor and CRO perception, building awareness, and enabling downstream study opportunities. What You’ll Do Sponsor & CRO Outreach - Conduct proactive outreach to Sponsors and CROs to introduce Profound and articulate its core capabilities, scale, and therapeutic experience - Serve as an early point of contact for new Sponsor and CRO relationships - Help position Profound as a trusted, high-performing partner for feasibility, study startup, and trial execution Capability Messaging & Market Education - Communicate Profound’s differentiators, including investigator strength, therapeutic depth, patient access and diversity, startup speed, and operational performance - Tailor messaging to different Sponsor and CRO audiences based on portfolio needs and trial phase Pipeline & Opportunity Development - Generate and qualify early-stage opportunities for inclusion in the business development and feasibility pipeline - Route qualified leads to Business Development leaders and feasibility teams for follow-up - Support early engagement activities that influence study inclusion decisions Collaboration & Internal Enablement - Partner with feasibility, clinical operations, and senior business development leadership to ensure external messaging accurately reflects network capabilities and performance - Maintain current understanding of site performance metrics, therapeutic strengths, and success stories across the network - Capture and share market feedback from Sponsors and CROs to inform messaging, strategy, and continuous improvement CRM & Reporting - Document outreach activity, conversations, follow-ups, and handoffs in the CRM - Track engagement activity, response rates, and pipeline progression - Contribute to recurring reporting on outreach effectiveness and pipeline contribution What You Bring - 1-2 years of experience in clinical research, site operations, recruitment operations, or CRO/sponsor-facing roles - Strong written and verbal communication skills, with the ability to build credibility and relationships quickly - Ability to articulate technical and operational concepts in a clear, concise, and confident way - Strong organizational skills, attention to detail, and consistent follow-through - Comfort working across teams and managing multiple priorities in a fast-paced environment - Curiosity, initiative, and a proactive approach to identifying and advancing new opportunities Physical Requirements & Work Environment - This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings - Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials - Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Why Join Profound Research? At Profound Research, you’ll have the opportunity to do meaningful work, grow your career, and be part of a team committed to expanding access to clinical research. - Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters - Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career - Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time - Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well - Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support - Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams - Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

• Collaborate with the Principal Business Analyst to gather, analyze, and document business requirements for enterprise systems initiatives. • Translate those needs into practical system-based solutions that align with platform capabilities. • Partner with stakeholders across the organization and with external vendors. • Develop clear and testable user stories, acceptance criteria, and process documentation. • Plan and prep for user acceptance testing, supporting users during testing. • Experience working within Scrum-based software development teams. • Support configuration, testing, and deployment activities for system updates and enhancements. • Assist in data analysis, mapping, and validation to ensure accuracy and consistency across integrated platforms. • Develop and maintain system documentation, training materials, and knowledge bases to support adoption.

• Gather and document business and operational requirements for technology solutions within the legal department • Identify and implement automation business solutions using SharePoint, Power Automate, and Power Apps • Collaborate with legal teams to assess technology needs and enhance systems like TeamConnect • Analyze and optimize existing legal processes through data-driven insights • Act as a liaison between business stakeholders and IT teams to ensure successful implementation of technology solutions