Profound Research

• Identify and pursue new business opportunities with sponsors, CROs, and other industry partners • Develop trusted relationships with key stakeholders and serve as a primary external representative of Profound • Manage opportunities from initial outreach and qualification through feasibility, proposal, negotiation, and award • Partner with feasibility, clinical operations, legal, finance, and other internal teams to develop competitive opportunities • Monitor deal progress, risks, conversion trends, and overall pipeline health • Provide senior leaders with clear reporting and insights regarding business development activity, performance, and priorities

• Patients are at the center of everything Profound does, and patient recruitment is one of the most direct ways we deliver on our mission of expanding access to advanced therapeutic options. • As we continue to grow, we are looking for a senior leader to own and scale our patient engagement and recruitment function across our national site network. • This leader will shape the strategy, team, processes, and operating model that help connect the right patients to the right trials faster while preserving the personal, trusted experience that defines Profound. • Today, most of our patient recruiters are embedded within site teams, with a smaller centralized team providing additional support. • This role will help evolve how those models work together as we scale, bringing clinical research experience, strong people leadership, and creative problem solving to how we recruit, engage, and support patients. • This is a hands-on builder role for someone who is energized by growth, comfortable with ambiguity, and excited to create a patient recruitment function that is both highly effective and deeply patient-centered. • Own Profound’s patient engagement and recruitment strategy across sites, studies, and therapeutic areas. • Lead the continued evolution of Profound’s recruitment operating model, including embedded, centralized, and hybrid support, to improve enrollment performance and patient experience as we scale. • Build scalable approaches to patient identification, outreach, engagement, pre-screening, scheduling, and retention in partnership with Clinical Operations. • Establish clear priorities, goals, and accountability structures for the patient recruitment function. • Translate organizational growth goals, study needs, and site realities into practical recruitment strategies. • Partner with Clinical Operations, Commercial, Study Startup, Quality, Clinical Systems, Finance, and People to ensure recruitment strategies are aligned, compliant, and executable. • Own recruitment performance across the patient funnel, including lead quality, outreach effectiveness, pre-screening, scheduling, show rates, screening conversion, enrollment outcomes, and retention support. • Establish the KPIs, dashboards, reporting rhythms, and forecasting needed to create visibility into recruitment performance. • Use data to identify trends, risks, opportunities, and resourcing needs across the function. • Lead study- and site-level recruitment planning for priority trials, ensuring the right strategies and resources are in place to support enrollment goals. • Bring structure and urgency to recruitment execution while maintaining flexibility for the needs of different studies, sites, and patient populations. • Ensure Profound’s recruitment practices reflect a compassionate, service-oriented, and patient-centered experience. • Strengthen the patient journey from initial engagement through screening and enrollment in partnership with Clinical Operations. • Develop approaches that expand access to clinical research for diverse patient populations and support community-based recruitment. • Identify opportunities to improve patient communication, follow-up, and retention without creating unnecessary complexity for sites or patients. • Lead and develop Profound’s patient recruitment team, including embedded and centralized team members. • Build a high-performing culture rooted in accountability, urgency, collaboration, compassion, and continuous improvement. • Clarify roles, responsibilities, performance expectations, and career pathways within the patient recruitment function. • Build the team structure, leadership capabilities, staffing plans, and ways of working needed to support continued growth. • Coach and develop leaders and team members to strengthen recruitment execution, patient communication, problem-solving, and cross-functional partnership. • Own the recruitment process and technology roadmap in partnership with Clinical Systems, IT, and operational leaders. • Identify opportunities to improve consistency, visibility, efficiency, and scalability across recruitment workflows. • Evaluate and implement tools, systems, vendor partnerships, and digital engagement strategies that improve recruitment performance and patient experience. • Ensure recruitment processes remain compliant with clinical research, privacy, IRB, and patient communication requirements. • Lead change management related to recruitment processes, technology, operating model, and performance expectations.

• Provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials • Conduct high-volume outbound outreach to prospective clinical trial participants

• Enter clinical trial data into EDC systems accurately and on time • Resolve queries and support database lock activities • Collaborate with clinical research staff to ensure data integrity

About Profound Research Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship. Our Mission: Improving lives by providing advanced therapeutic options Our Vision: Creating the absolute best patient-physician experience in clinical research Our Values: - Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered - Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues - Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency - Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards Why This Role Exists At Profound Research, growth depends on building strong partnerships and bringing the right clinical trials into our network. The Business Development Associate (BDA) is responsible for initial outreach and early-stage engagement with Sponsors and CROs to proactively communicate Profound’s differentiated capabilities, therapeutic strengths, and execution track record. This role focuses on top-of-funnel relationship building, positioning Profound as a preferred partner early in the study planning and feasibility process. While this role does not directly drive deal closure, it plays a critical role in shaping Sponsor and CRO perception, building awareness, and enabling downstream study opportunities. What You’ll Do Sponsor & CRO Outreach - Conduct proactive outreach to Sponsors and CROs to introduce Profound and articulate its core capabilities, scale, and therapeutic experience - Serve as an early point of contact for new Sponsor and CRO relationships - Help position Profound as a trusted, high-performing partner for feasibility, study startup, and trial execution Capability Messaging & Market Education - Communicate Profound’s differentiators, including investigator strength, therapeutic depth, patient access and diversity, startup speed, and operational performance - Tailor messaging to different Sponsor and CRO audiences based on portfolio needs and trial phase Pipeline & Opportunity Development - Generate and qualify early-stage opportunities for inclusion in the business development and feasibility pipeline - Route qualified leads to Business Development leaders and feasibility teams for follow-up - Support early engagement activities that influence study inclusion decisions Collaboration & Internal Enablement - Partner with feasibility, clinical operations, and senior business development leadership to ensure external messaging accurately reflects network capabilities and performance - Maintain current understanding of site performance metrics, therapeutic strengths, and success stories across the network - Capture and share market feedback from Sponsors and CROs to inform messaging, strategy, and continuous improvement CRM & Reporting - Document outreach activity, conversations, follow-ups, and handoffs in the CRM - Track engagement activity, response rates, and pipeline progression - Contribute to recurring reporting on outreach effectiveness and pipeline contribution What You Bring - 1-2 years of experience in clinical research, site operations, recruitment operations, or CRO/sponsor-facing roles - Strong written and verbal communication skills, with the ability to build credibility and relationships quickly - Ability to articulate technical and operational concepts in a clear, concise, and confident way - Strong organizational skills, attention to detail, and consistent follow-through - Comfort working across teams and managing multiple priorities in a fast-paced environment - Curiosity, initiative, and a proactive approach to identifying and advancing new opportunities Physical Requirements & Work Environment - This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings - Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials - Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Why Join Profound Research? At Profound Research, you’ll have the opportunity to do meaningful work, grow your career, and be part of a team committed to expanding access to clinical research. - Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters - Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career - Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time - Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well - Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support - Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams - Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

• Partner with community physicians to offer clinical trials • Handle infrastructure, regulatory compliance, and administrative operations • Focus on patient care and relationship building

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Project Finance Specialist owns the financial health of assigned clinical trials from startup through closeout. This role ensures budgets are built accurately, revenue is recognized appropriately, providers are paid correctly, and sponsors are invoiced on time – all while aligning closely with site operations. - Review and interpret clinical protocol budgets and contracts - Create and maintain study profiles and monitor contract progress for clinical trial agreements - Process invoicing, track collections, and complete cash application for clinical research studies - Monitor and track all financial activity associated with assigned trials - Perform out-of-period revenue analysis and accounts receivable aging assessments - Manage and oversee all trial associated vendor fees - Oversee and track CTMS management across assigned trials, including visit windows, scheduling parameters, visit times, and personnel requirements - Provide system support to the site staff for the Clinical Trial Management Software (CTMS) - Serve as the subject matter expert for CTMS and revenue issue resolution - Oversee the determination and tracking of provider payments associated with clinical procedures and study startup - Oversee the tracking of trial-associated patient stipends and resolve stipend issues as they arise - Collaborate with the clinical team to align financial processes with site operations and share research finance best practices - Oversee the onboarding of new staff and provide ongoing technical guidance and support - Perform and oversee department audits and special projects as assigned Qualifications - 3+ years managing clinical trials in a Clinical Trial Management System (CTMS) - Working knowledge of clinical research budgets and financial principles - Familiarity across study finance build, CTMS site support, invoicing, cash application, and AR follow-up - Experience in clinical systems, tools, and metrics - Knowledge of CTMS and invoicing processes Requirements - 5+ years of research experience in a Clinical Trial Management System (CTMS) - Customer-facing or stakeholder communication experience Benefits - Competitive compensation - Health insurance - PTO - Retirement plan - Professional development support

• Review and interpret clinical protocol budgets and contracts • Create and maintain study profiles and monitor contract progress for clinical trial agreements • Process invoicing, track collections, and complete cash application for clinical research studies • Monitor and track all financial activity associated with assigned trials • Perform out-of-period revenue analysis and accounts receivable aging assessments • Manage and oversee all trial associated vendor fees • Oversee and track CTMS management across assigned trials, including visit windows, scheduling parameters, visit times, and personnel requirements • Provide system support to the site staff for the Clinical Trial Management Software (CTMS) • Serve as the subject matter expert for CTMS and revenue issue resolution • Oversee the determination and tracking of provider payments associated with clinical procedures and study startup • Oversee the tracking of trial-associated patient stipends and resolve stipend issues as they arise • Collaborate with the clinical team to align financial processes with site operations and share research finance best practices • Oversee the onboarding of new staff and provide ongoing technical guidance and support • Perform and oversee department audits and special projects as assigned

• Own the collection, validation, and reporting of key business metrics across Patient Recruiting, Operations, Finance, and Commercial teams. • Produce weekly, monthly, and as needed executive-level reporting for the Executive Leadership Team. • Identify high-effort, repeatable reporting processes and design interim automations (Excel models, SQL queries, BI dashboards, lightweight workflows). • Build and maintain dashboards using Power BI, Tableau, or Looker Studio. • Partner with technical and operational stakeholders to improve data flows and reporting reliability. • Own EMR data extraction processes for practices in the network – both Profound owned extraction as well as working with 3rd party vendors who will be performing extraction and aggregation. • Help manage and maintain Profound’s data assets. • Transform conceptual user business and user data needs into clear, functional company requirements and tools – including assisting in the buildout of analytics dashboards. • Work with the Commercial feasibility team on Sponsor study feasibility questionnaires. • Attend project calls, respond to customer questions, demands, and needs. • Support ad hoc analyses, cross-functional requests, and special projects as needed.