One80 Intermediaries

• Develop and execute comprehensive business development strategies to achieve revenue and market growth. • Identify and evaluate new business opportunities, partnerships, and markets. • Build and maintain strong relationships with clients, industry stakeholders, and partners. • Lead, mentor, and develop the business development team to enhance performance and achieve targets. • Collaborate with marketing, sales, and product teams to improve service offerings and customer satisfaction. • Monitor industry trends and competitor activities to inform strategic planning.

• Market, quote, and place marine insurance accounts under the guidance of senior brokers • Prepare submissions, gather underwriting information, and assemble complete account files for marketing to carrier and wholesale partners • Develop and maintain day-to-day relationships with retail agents, wholesale partners, and carrier underwriters • Support new business production and account retention through timely follow-up and proactive renewal preparation • Process binders, endorsements, certificates, and other policy documentation accurately • Maintain organized account records and ensure compliance with brokerage workflows

• Evaluate and underwrite new and renewal casualty reinsurance treaties, assessing risk exposures, pricing, and terms. • Develop and implement underwriting standards and best practices to maintain portfolio profitability. • Manage a portfolio of casualty reinsurance treaties, ensuring alignment with profitability and growth objectives. • Conduct in-depth portfolio analysis to identify opportunities for optimization and diversification. • Assess and manage treaty-related risks, developing and executing effective risk mitigation strategies. • Ensure compliance with company policies, regulatory requirements, and underwriting best practices.

• Process and underwrite new and/or renewal business by reviewing, evaluating, and rating applications and supplemental information for insurance; • Adhere to all underwriting guidelines and standards; • Ensure applications are processed within defined time tables. • Communicate with sales representatives when additional information is needed in order to complete the underwriting process. • Determine degree of risk associated with applicant by analyzing factors such as the client/potential client’s years of experience, prior claims history, internal management controls, etc. • Determine whether to accept, modify terms, adjust rate to ensure adequate premium for exposure, non-renew, cancel, or decline risks. • Utilize underwriting tools to determine proper rates, classifications, and changes. • Generate quotes based upon the level of risk associated with the applicant; distribute the completed quote to the appropriate sales representative. • Refer applications to the appropriate insurance carrier if it falls outside of Pearl’s underwriting authority. • Answer policy, quote, and other miscellaneous questions from external and internal customers. • Meet production quotas and quality standards as set forth by management; work towards meeting renewal retention rate goals, new business written volumes, and threshold goals.

• Drive the timely and accurate issuance of Package, Commercial Marine, and Umbrella/Bumbershoot policies by translating underwriting proposals and binding instructions into completed policies, typically within 48 hours of receipt. • Ensure seamless policy lifecycle management by processing cancellations and reinstatements within 24 hours while maintaining policy integrity and accurate coverage records. • Serve as a trusted partner to underwriters by supporting new and renewal business activities, including rating, proposal preparation, quote development, file management, reporting, and follow up activities that contribute to profitable growth. • Champion underwriting quality by validating policy issuance against approved quotes, underwriting instructions, and coverage specifications to ensure accuracy and consistency. • Deliver an exceptional broker experience by serving as a knowledgeable and responsive resource for policy inquiries, coverage questions, endorsements, billing concerns, and service requests. • Build strong, trusted relationships with brokers through professional communication, responsiveness, and a solutions focused approach that enhances client satisfaction and supports long term business partnerships.

• Independently process travel claims in accordance with associated policies • Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations • Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner • Consistently meet established performance standards, including quantity and quality claims processing standards • Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions • Ability to function independently within established guidelines. • Maintain HIPAA compliance

• Receive, review, and analyze incoming insurance claims • Investigate claim details, including policy coverage, liability, and damage assessment • Communicate effectively with policyholders, agents, adjusters, and other relevant parties • Negotiate and settle claims within established authority limits • Maintain accurate and thorough claim records • Identify and report potential fraudulent claims • Collaborate with underwriting and legal departments on complex claims • Prepare and present claim reports and analyses to management

• Administers billing and collection function, including both automated and manual billing processes • Prepares and reconciles reporting to remit premium to insurance carriers monthly • Reviews Interim Bill Invoices auto generated by system and releases according to established guidelines • Audits Automated Clearing House (ACH) billing and retiree pension deductions monthly for accuracy • Prepares month-end reconciliation for insurance carriers and provides check request to Finance unit • Processes unidentified cash and maximum age policy adjustments; processes premium refunds in accordance with established guidelines • Fulfills insurance carrier reporting requirements, works directly with carriers to resolve payment/reporting discrepancies, and performs system and/or manual adjustments as directed • Reconciles month-end commission calculations in response to sales representative request to account for lost or dropped commissions • Reconciles Daily Cash Report to ensure all variances have been applied and calculates policy cash surrender values and/or policy loan values in accordance with carrier specifications • Identifies and responds to billing/collection inquiries as presented by insureds or insurance carriers; resolves escalated insured complaints as referred by Customer Relations Representatives or management and aids customer service phones as needed

• Responsible for generating sales opportunities within an assigned territory with outside insurance agents/brokers. • Manage the relationship between Pearl Insurance and the agency/broker. • Drive new business from existing agent/broker partners and solicit new agent/broker partnership opportunities. • Facilitate the application and underwriting process with agent/broker and internal underwriter. • Represent Pearl Insurance at conventions and trade shows as needed. • Stay up to date on product, market, and industry knowledge.

• Responds timely to account team requests in resolving client issues and related questions. • Assists in producing client proposals, analysis and presentations as may be necessary. • Assist in managing the billing and receivable activity on specific accounts. • Establishes, maintains, and updates files, databases, records, and/or other documents for accounts. • Interacts with senior level managers and clients. • May participate in client meetings and group presentations. • Review, prepare and execute bonds. • Manages open items lists. • Involved in monitoring and updating renewal action plan or strategy to assist in ensuring compliance. • Solves problems regarding client issues.