• Build, lead, and retain a high-performing embedded software team • Ensure the team has the tools, training, and support needed to deliver high-quality software • Partner with program and product leads to define scope, resourcing, and delivery milestones • Establish and enforce engineering processes that drive quality and execution consistency • Participate in sprint planning and daily syncs to unblock issues and maintain momentum • Provide ongoing coaching, technical guidance, and career development through regular 1:1s and structured performance reviews • Support hiring plans, lead interviews, and onboard new team members • Monitor day-to-day execution across multiple projects, ensuring alignment with program goals and timelines

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, managers grow teams and inspire them to do their best work. We’re looking for an enthusiastic and ambitious IT Leader to manage our Corporate Network Team. This is a hands-on role that will continually assess the needs of our fellow Stripes, driving efficiencies and services that improve productivity. This position will lead a global team focused on delivering world-class office networks and self-serve tooling. Stripe is growing rapidly, and with that growth comes a large reliance on technology and our corporate network infrastructure. We are looking for someone comfortable working as part of a globally distributed team and communicating effectively with both technical and non-technical users. What you’ll do In this role, you will lead the team responsible for powering the tooling, services, and infrastructure needed to enable Stripe’s scale. You will act as a strategic leader and technical mentor, ensuring our global corporate offices, support centers, and partner networks are designed and operated to the highest standards. On any given day, you might be designing automated provisioning tools, resolving complex undocumented network issues, or collaborating with Security and Engineering teams to implement solutions that support our rapid growth. You will bring a process-driven mindset to the team, establishing metrics to track operational efficiency and ensuring our network remains resilient and scalable. Responsibilities - Team Leadership: Manage and grow a global team of network engineers, fostering a culture of excellence and high performance. - Network Design & Operations: Design, build, and operate Stripe’s global corporate offices, support centers, partner networks, and PoPs. - Automation & Tooling: Help design, build, and deploy automated provisioning, remediation, and telemetry tools to drive efficiency. - Operational Excellence: Establish metrics to track operational efficiencies and bring a process-driven mindset to the team. - Cross-functional Collaboration: Work closely with Security, Engineering, IT, and Operations teams to develop and implement infrastructure solutions. - Technical Support: Resolve complex network issues and provide support through a rotating 24/7/365 on-call schedule. - Documentation: Improve and create support procedures and documentation for global network services. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements - People Management: 2+ years of experience managing direct reports who are geographically dispersed. - Technical Expertise: Deep knowledge of routing protocols (BGP), Layer 2 technologies (link/chassis aggregation), and network security (IPSec VPNs). - Vendor Proficiency: Hands-on experience with Junos and Juniper routers, switches, and firewall hardware. - Automation Skills: Demonstrated success building internal tools and automation at scale using Python or other scripting languages. - OS & Troubleshooting: Comfort with Linux/Unix operating systems and the ability to troubleshoot "the life of a packet" from client to server. - Execution: Proven ability to handle multiple priorities in high-pressure situations while maintaining a high level of discipline. - Communication: Outstanding collaboration skills with the ability to deal patiently with people in a wide variety of situations. Preferred qualifications - Wireless Expertise: Experience with wireless design and troubleshooting; Aruba experience is a plus. - Physical Infrastructure: Experience with enterprise network builds, including wiring standards, gear installation, and circuit procurement. - Global Mindset: Excited about the opportunity to travel internationally to support our global footprint.

• Manage and grow a global team of network engineers, fostering a culture of excellence and high performance. • Design, build, and operate Stripe’s global corporate offices, support centers, partner networks, and PoPs. • Help design, build, and deploy automated provisioning, remediation, and telemetry tools to drive efficiency. • Establish metrics to track operational efficiencies and bring a process-driven mindset to the team. • Work closely with Security, Engineering, IT, and Operations teams to develop and implement infrastructure solutions. • Resolve complex network issues and provide support through a rotating 24/7/365 on-call schedule. • Improve and create support procedures and documentation for global network services.

• Work with a team of talented engineers and product managers to deliver products and features that support zerohash’s business • Partner closely with zerohash product and program managers to ensure roadmap is well understood and team is able to plan and execute on expected outcomes • Work with the team on technical planning to ensure that product requirements are captured in the technical solution • Partner with other Engineering Managers to drive the technical roadmap forward • Support the engineering team in achieving a high level of technical excellence • Manage processes to help the team do its best work and interface effectively with the rest of zerohash • Recruit, coach, and develop engineers • Help engineers establish career development plans • Contribute to engineering-wide initiatives as a member of Zero Hash’s engineering management team • Participate in essential technical, design, and product discussions with leaders across our product and operations teams • Work with a wide range of stakeholders to build a clear vision for your team • Oversee the success of your team's projects and achieve quantifiable results • Introduce industry leading engineering patterns and practices that give us the confidence to do bold things • Make consistent development contributions so as to maintain competency with our codebase and system architecture