• Review and analyze the alerts triggered in SAS as per the AML SOP within the stipulated TATs. • Escalate the cases to Investigation Team as deemed necessary and/or as per the AML SOP within the stipulated TATs. • Assist the Manager AML by providing a complete quality analysis for the reviewed cases. • Highlight any key Financial Crimes risk throughout the review and analysis of customers’ account to the Line Manager and/or Head of Transactions Monitoring/delegate. • Share innovative ideas for effective and efficient working. • Monitor SAS AML System and conduct appropriate reviews to facilitate closure of alerts or further investigation/reporting. • Highlight any Compliance Policy breaches, Financial Crimes concerns or suspicions to Line Manager. • Conduct AML enquiries/ investigations upon directives received from the Compliance Manager on an on-going basis. • Assist Team Manager for all RCSA, QA and Audit observation with timely update in SAS notes and remedial follow up action. • Handle referrals received from business units as per the bank’s policy, ensuring no breach of the applicable process guidelines. • Complete the mandatory eLearning trainings and face to face trainings on time without fail. • Record keeping: All analysis records must be maintained in SAS and shared drive. Adhere to record retention policy and the SOP guidelines.

Location: England United States Job Description: Job Title: Financial Crime Lead Contract Type: 12 Month Fixed Term Contract Function: Chief Customer Office Location: London, Edinburgh, Bristol or Gloucester - Hybrid-working Salary: Competitive plus generous benefits package How you'll make a difference The Financial Crime Lead - CCO (Risk Partner) plays a pivotal role in ensuring Economic Crime (EC) risks are effectively understood, managed and controlled across the Chief Customer Office. Acting as a financial‑crime specialist, the role provides authoritative first‑line guidance, constructive challenge and delivery leadership across AML/CTF, Sanctions and Anti‑Bribery & Corruption risk categories. Operating with minimal direction, the role leads complex EC‑related activity end‑to‑end, embedding regulatory and policy requirements into customer journeys, products, processes and digital design. By influencing senior stakeholders and acting as a trusted interface with Financial Crime, the MLRO team and senior leaders, the role ensures EC risks are designed in, evidenced and operating effectively. A strong role holder will make a significant difference by driving delivery momentum, providing clear risk insight, coordinating CCO contributions to bank‑wide assessments, and ensuring issues are addressed promptly, with appropriate escalation and strong follow‑through. What you'll bring - Deep expertise across Economic Crime risk areas (AML/CTF, Sanctions and ABC), providing authoritative first‑line guidance, challenge and delivery leadership within CCO. - Proven ability to operate independently, leading complex financial‑crime activity end‑to‑end while maintaining momentum and effective escalation. - Strong stakeholder influence skills, providing expert risk‑based insight and constructive challenge to senior leaders and decision‑makers. - Experience embedding EC requirements into customer journeys, products, processes and digital design, ensuring controls are effective and evidenced. - Demonstrated capability managing financial‑crime MI, KRIs and KPIs, delivering clear insight and driving corrective actions to completion. - Experience coordinating bank‑wide and CCO‑level risk activity, including BWRA, CRA delivery and regulatory change impacts. - Strong governance and control oversight, addressing audit, QC, supplier and intermediary risk findings and ensuring remediation is delivered. - Ability to act as a trusted interface with Financial Crime and the MLRO, providing expert recommendations, supporting escalations and ensuring effective collaboration What we offer in return - Hybrid and flexible working arrangements to support a healthy work/life balance. - An attractive reward and benefits package through myTSB, giving you more of what matters to you. - A diverse, energising, and collaborative working environment. - A career that's enriching and full of opportunities. So, if this sounds up your street, come join our team, we make things happen! #Li-GN1 Inclusion matters at TSB. We want everyone to feel at home-whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we'd love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we'll ensure you're considered. Please also let us know what adjustments you'd benefit from throughout our process.

• The KYC & Risk Agent role is responsible for performing Know Your Customer checks by verifying player documentation across our licenses. • Act as approver and first point of contact for queries related to player KYC, risk and documentation. • Focus on player accounts reaching defined thresholds and report any suspicions to Management, MLRO, or other Key Stakeholders in the business. • Use systems and tools to verify the authenticity of player documentation. • Work closely with Player Payments Agents to ensure processing of player payments are performed accurately and in a timely manner. • Conduct on-going monitoring on player accounts to ensure their level of gaming remains affordable. • Spot patterns which could highlight potential risk gambling problems, money laundering, and criminal terrorism financing and report these to the appropriate channel. • Liaise with players via email in a sensitive and appropriate manner.

• Support AML and financial crime detection activities for a high‑visibility compliance programme. • Focus on transaction monitoring, alert investigation, risk escalation, and suspicious activity assessments in alignment with regulatory expectations. • Perform first‑level AML transaction monitoring alert reviews to distinguish false positives from genuine concerns. • Conduct initial triage of transaction monitoring alerts and assess transactional behaviour against known typologies. • Manage multiple queues of transaction and account screening alerts with accuracy and efficiency. • Handle post‑processing activities for alerts potentially linked to SAR/STR obligations under §43 of the German AML Act (GwG). • Review customer profiles, transactional histories and red‑flag indicators to determine risk relevance. • Escalate potential Suspicious Activity Reports (SARs) to senior team members in line with regulatory requirements. • Document clear, defensible rationales for alert clearance and escalation decisions. • Maintain high productivity while meeting strict quality, regulatory and audit standards. • Contribute to identifying rule gaps, control weaknesses and potential enhancements to monitoring frameworks. • Record investigations, decisions and outcomes accurately in required systems (e.g. LOCS).