White Label Casinos

• The KYC & Risk Agent role is responsible for performing Know Your Customer checks by verifying player documentation across our licenses. • Act as approver and first point of contact for queries related to player KYC, risk and documentation. • Focus on player accounts reaching defined thresholds and report any suspicions to Management, MLRO, or other Key Stakeholders in the business. • Use systems and tools to verify the authenticity of player documentation. • Work closely with Player Payments Agents to ensure processing of player payments are performed accurately and in a timely manner. • Conduct on-going monitoring on player accounts to ensure their level of gaming remains affordable. • Spot patterns which could highlight potential risk gambling problems, money laundering, and criminal terrorism financing and report these to the appropriate channel. • Liaise with players via email in a sensitive and appropriate manner.