• Administer and maintain project infrastructures for optimal performance and reliability • Deploy and manage infrastructure services, including Kubernetes clusters and cloud environments • Manage cloud resources (VMs, storage, databases) using Infrastructure as Code (IaC) • Ensure high availability, disaster recovery, and cost-effective optimization of cloud deployments • Implement tools for building, deploying, securing, and monitoring infrastructure and services • Design, create, and manage CI/CD pipelines for streamlined software delivery and deployment • Configure monitoring and logging systems for continuous operation and quick issue resolution • Collaborate with developers, operations teams, QA, Architecture, IT, and project management • Provide first-line DevOps support and troubleshoot issues for developers

• Design, implement and maintain CI/CD pipelines; • Automate deployment, monitoring and infrastructure processes; • Manage cloud environments (AWS, Azure, GCP); • Monitor applications and infrastructure, ensuring high availability; • Collaborate with development and security teams, promoting DevOps best practices; • Implement infrastructure-as-code (IaC) best practices; • Optimize system performance, costs and scalability, working in partnership with FinOps practices; • Define, apply and sustain code versioning strategies using GitFlow and branch management best practices; • Ensure the security and compliance of environments.

• Act as the primary technical point of contact for Engineering and Product teams, providing daily operational support for Platform requests • Design, deploy, and manage scalable services on GCP • Build and optimize repeatable deployment pipelines and deployment blueprints • Monitor cloud expenditure and implement right-sizing initiatives to support departmental cost-reduction goals • Maintain comprehensive monitoring and alerting frameworks to ensure high availability and lead rapid incident response for critical systems • Execute stack-hardening tasks, including vulnerability scanning, access control audits, and secrets detection • Manage the ongoing updates, patching, and maintenance of platform components

JOB TITLE: Senior Indirect Loan Processor DEPARTMENT: Dealer Services OPS STATUS: Non-Exempt JOB CODE: 1805 PAY RANGE: $25.40 - $27.00 Hourly GENERAL DESCRIPTION: The Senior Indirect Loan Processor position is responsible for receiving, reviewing, auditing and disbursement for new vehicle loan applications originating through Dealer Services underwriting. Engages dealerships and members in interactions that ensure Golden 1 members encounter a positive experience with the finalization and funding. This position corresponds effectively and professionally with Golden 1 members and our dealership partners via messages, e-mail, and phone to ensure accuracy of loan information, and provide member and dealership satisfaction. Required schedule: Weekends included. TASKS, DUTIES, FUNCTIONS: - Receive and audit appropriate paperwork sent from the vehicle dealerships. Research and identify missing information and communicate discrepancies with dealership personnel. Gather information to satisfy loan conditions in order to determine suitability for loan funding. - Correspond with dealerships and members to gather additional information to satisfy loan conditions in order to determine the suitability for loan funding. - Ability to identify red flags in loan documentation in order to avoid potential fraud. - Fund appropriate proceeds to dealerships with the appropriate administrative fees. - Perform training, support and guidance for all Indirect Loan Processors. - Identify and implement process efficiencies and submit procedural updates for approval. - Identify and resolve issues that arise outside of the normal course of business. - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. - Perform Reconciliation and ledger maintenance to ensure timely balancing within established guidelines in accordance with corporate policy. - Assist department staff with gathering information and preparation of reports. - Available to work weekends and/or extended hours required to run the business, including special events as they occur. - Complete daily reports, monitor and direct workflow processes, communicate daily production volume to management. Assure efficient and appropriate measures are used to achieve strategic objectives. - Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: - Effective oral and written communication skill required to interact with dealerships, staff and members to perform constructive follow-up. - Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a typewriter, personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: - INTERNAL: All levels of management and staff - EXTERNAL: Members, vendors, peers in financial institutions, community associations and credit union associations QUALIFICATIONS: - EDUCATION: Successful completion of High School curriculum is preferred. Additional work experience may be considered in lieu of a High School diploma. - EXPERIENCE: Minimum of four years in a lending environment performing contract review is preferred. Additional work experience may be considered. - KNOWLEDGE/SKILLS: - Strong credit analysis and research skills. - Maintain knowledge lending policies & procedures. - Strong oral and written communication skills. - Strong interpersonal skills. - Strong member relation’s skills. - Ability to manage high volume telephone contacts, both internal and external. - Attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate. PHYSICAL REQUIREMENTS: - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Heavy telephone volume. Hearing within normal range. A device to enhance hearing will be provided if needed. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. - Ability to adhere to company established standards for mortgage volume and turn time expectation. LICENSES/CERTIFICATIONS: None #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 1/9/2026