Department Overview The Technical Assistance Specialist (Program Technician 2) – Oregon Rural Health Collaborative (ORHC) works as part of the Oregon Office of Rural Health’s (ORH) team to contribute to an 18-month initiative (ending September 30, 2027), funded through the State of Oregon’s Rural Health Transformation Program (RHTP). This project will bring together and empower rural Oregon communities across eight regions to build thriving, sustainable health care systems and approaches through expert facilitation, targeted technical assistance (TA) and collaborative regional partnerships. To achieve the project goal, the Technical Assistance Specialist – ORHC will manage activities including: 1) Work with the ORH Program Manager – ORHC to understand the themes that arise out of regional in-person and virtual regional meetings, meant to identify needs, assess strengths, build consensus and develop sustainable models for rural health care delivery; 2) Provide and/or engage contractors to provide TA support to develop viable strategic plans, financial/operational sustainability planning, change management guidance, shared governance models and performance improvement frameworks; and 3) Support regions in developing and submitting grant applications to the Oregon Health Authority (OHA) at the end of the RHTP Year 2 to fund collaborative projects that will transform rural health care delivery and support via innovative partnerships to sustain these systems for years to come. This position works closely with ORH’s teams to provide subject matter expertise, evidence-based support and TA to rural Oregon health care-related organizations in support of RHTP efforts across the state. Function/Duties of Position Provision of Technical Assistance: Aligned with ORH’s scope of work with OHA for the ORHC project, the TA Specialist is responsible for working with the Program Manager – ORHC and meeting facilitators to assess rural health organizations’ TA needs and develop customized support plans for these groups to support the development of regional rural health transformation plans and grant applications. Responsibilities include: - Provide or arrange for the provision of expert guidance on strategic plan development, including needs assessments, goal setting and business/implementation planning; - Support regional partners with grant writing activities, including proposal development, budget preparation and compliance requirements; - Deliver, or work with subcontractors and ORH staff to deliver, one-on-one coaching and group TA sessions on topics that support regional planning focused on financial, operational, population health and quality improvements and technology solutions that support Oregon’s RHTP goals; - Deliver, or coordinate with subject matter experts, to deliver peer learning opportunities to rural health care-related organizations; - Track TA engagement and outcomes; - Maintain detailed records of TA activities for fund attribution and reporting; - Ensure proper expense reporting related to the project and tracking detailed expense records for fund attribution; and - Contribute to the preparation of progress and annual reports on project activities and outcomes. Strategic Planning: As needed, advises the Director of Field Services and team members on: - Developing programming, education and partnerships to support this RHTP initiative; and - Developing community engagement and partnership strategies. Communications, Information-Sharing and Partnerships: Responsible for the following: - Maintain databases of subject matter experts, TA subcontractors and others that engage with the ORHC project. - Provide content to update ORH webpages as needed. - Proactively share information and resources with facility and community contacts. - Proactively develop and maintain relationships and identify areas for collaboration with others, including facilities, associations, policymakers, and more. - Contributes to ORH’s newsletter and social media posts. - Contributes to ORH’s annual report. Subject Matter Expertise: As requested, or as independently proposed, this position is responsible for researching topics relevant to regional planning for RHTP initiatives. The TA Specialist is also responsible for monitoring and providing updates to ORH staff and rural constituents on policy relevant to the Oregon RHTP. Organization and Team Support: ORH’s success relies heavily on internal collaboration and a teamwork environment. As such, there is the expectation that other duties may be assigned in addition to the following: - Participate in staff-wide and team meetings; - Support ORH events—both virtual and in-person; and - Support the Director and ORH staff to ensure the accomplishment of the office's mission, goals, and objectives. Required Qualifications - A bachelor’s degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience. - Five years of experience with responsibility for program or project monitoring and coordination. The experience must have included program evaluation responsibility. - Possess a working knowledge of Oregon’s rural health care environment, as well as familiarity with state and federal laws and regulations affecting rural health care delivery. - Possess excellent communication, public speaking, facilitation and writing skills. - The ability to successfully collaborate with community and statewide organizations. - The ability to work as a constructive member of the ORH team. - Must have demonstrated the ability to work independently and have excellent organizational skills. - Must possess basic computer skills, e.g., word processing, spreadsheet and database management. - The ability to travel frequently and independently throughout the state is necessary. - Microsoft Suite (Excel, Word, and PowerPoint) is required. - Valid Driver’s License - Ability to perform the job duties with or without accommodation. Preferred Qualifications - A master's degree is preferred. - Experience working in a rural health care environment is preferred. - Deep knowledge of rural health systems, challenges and best practices is preferred. - Experience in health care strategic planning or organizational development is preferred. - Success with grant writing with a health care focus is preferred. - Experience managing budgets and tracking expenditures to funding sources is preferred. - Adobe Acrobat and Smartsheet skills, preferred. Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

• Collaborate with regions to identify regional meeting participants; • Develop marketing materials to engage individuals in regional meetings; • Collaborate with regions to develop meeting agendas and materials; • Ensure participant engagement and the consensus-building process; • Identify and engage with professional facilitators to facilitate regional meetings; • Track action items and ensure timely completion of project deliverables; • Facilitate follow-up activities, including analyzing data gathered at meetings to identify common themes and referring strategic planning and grant writing TA needs to the team’s TA Manager; • Ensure proper expense reporting related to the project and tracking detailed expense records for fund attribution; • Prepare progress and annual reports on project activities and outcomes.

• Manage day-to-day client contact for excellent execution and delivery of solutions • Develop effective client-facing communications • Complete Requests for Proposals and Statements of Work • Gather information from internal resources • Provide input into annual renewal process • Coordinate program setup with internal teams and clients • Monitor and report on program performance • Develop and share account activity/status updates and invoicing • Analyze financials or performance to respond to client and internal needs • Contribute to the implementation of account management strategy

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Zscaler Field Compliance team is a global group of professionals who are passionate about leveraging Governance, Risk, and Compliance to enhance our customers’ security and compliance profile, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future cemented by Zscaler’s capability suite of technologies. Our Field Compliance team members are champions of cybersecurity and compliance innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on customers’ digital transformations, strategies, and operations working at the forefront of the world’s cloud security leader. We are looking for an experienced Field Compliance Program Manager to join our Field Compliance department. This is a on-site role in San Jose, CA, reporting to the Senior Director of Field Compliance. You will serve as a critical bridge between complex regulatory requirements and our field teams, driving pre- and post-sales success through expert compliance support and customer assessments. By providing industry thought leadership and actionable guidance to our engineering and product teams, you will ensure our security solutions remain compliant and competitive in an evolving global landscape. What you’ll do (Role Expectations) - Provide high-impact field support through pre- and post-sales compliance efforts, customer security assessments, and executive briefings - Drive industry thought leadership by authoring white papers, technical blogs, and product guides while representing the company at speaking engagements - Analyze global policies and regulations to provide strategic guidance to product management and engineering teams to ensure continuous compliance - Manage the customer compliance dashboard to deliver certifications, authorizations, and knowledge base resources directly to stakeholders - Collaborate with internal teams to develop training and collateral that simplifies complex compliance concepts for customers and partners Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - 5+ years of experience in Governance, Risk, and Compliance (GRC) within the cybersecurity industry - Strong technical background in networking and security technologies, including Zero Trust (ZTNA), IAM, and micro-segmentation - Proven experience working with frameworks and accreditation programs such as NIST, FedRAMP, HITRUST, or FISMA - Exceptional communication skills with the ability to translate technical compliance requirements for both business and executive audiences - Bachelor's degree or equivalent professional experience What Will Make You Stand Out (Preferred Qualifications) - Relevant industry certifications such as CISSP, CISA, CRISC, or specialized Zero Trust credentials - Cloud-specific certifications from providers such as AWS, Azure, or the Cloud Security Alliance (CSA) - Demonstrated proficiency in strategic field enablement planning and execution #LI-DB1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $105,000—$150,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.