Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Sr. Solution Manager at Coupa: Sr. Solution Manager drives successful enterprise implementations by owning the end-to-end solution design and ensuring alignment across platform functions and solution architects. By leading key decision-making, fostering executive stakeholder relationships, and partnering closely with Engagement Managers, they accelerate delivery timelines and improve customer adoption. Their expertise in source-to-pay best practices and complex problem-solving enables customers to achieve rapid, successful go-lives, while coaching project teams and advocating Coupa’s implementation methodology helps scale delivery quality and long-term customer success. What You'll Do: - Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects - Accountable for the overall design of customers implementations, advocating for industry & technology best practices - Partner with the Coupa Engagement Manager project managers to bring design leadership and accountability in how we show up for customer success - Foster and develop relationships with customers key stakeholders - Drive the key decision making & materials to support project progress and artifacts - Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success - Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator - Collaborate with documentation and product management teams to share expertise in further developing content & product - Engage customers in enlightened business need discussions versus feature/function basics. - Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices - Work in both individual and team environments, on and off customers site. What You Will Bring to Coupa: - Experience of managing a professional services team or consulting projects - 7+ years’ experience in a consultative project orientated work environment, either internally via or with a consulting firm - Must be able to work in a fast paced and passionate environment - Must have a strong team success mentality as well as customer success focus - Strong experience in Coupa products and source-to-pay - Experience with Project Management or understanding good project principles which support software implementations and customer transformations - Strong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and corral a team to recommending solutions - Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live - Previous senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaggaer, GEP - Strong written and verbal communication skills - Experience configuring and delivering software demonstrations are required - Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

• Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects • Accountable for the overall design of customers implementations, advocating for industry & technology best practices • Partner with the Coupa Engagement Manager project managers to bring design leadership and accountability in how we show up for customer success • Foster and develop relationships with customers key stakeholders • Drive the key decision making & materials to support project progress and artifacts • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success • Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator • Collaborate with documentation and product management teams to share expertise in further developing content & product • Engage customers in enlightened business need discussions versus feature/function basics. • Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices • Work in both individual and team environments, on and off customers site.

• Leverage your existing network to drive new opportunities with top-tier CX partners. • Build and maintain strong relationships with TSB/TSDs (Technology Solutions Brokers/Distributers) to drive engagement and partner success. • Nurture and expand relationships with existing channel partners to maximize revenue growth. • Identify, recruit, and on-board new strategic CX partners to the Broadvoice GoContact program. • Provide training, support, and resources to ensure partners are well-equipped to position and sell GoContact solutions. • Collaborate with partners on customer opportunities, providing strategic support from discovery through close. • Host and support partner and customer-facing events to drive engagement and pipeline growth. • Work closely with Broadvoice’s internal teams (Sales, Marketing, Product, and Operations) to align partner strategies. • Deliver accurate forecasts, pipeline updates, and strategic plans to leadership. • Represent Broadvoice at industry events, conferences, and partner meetings. • Travel as needed to meet with partners and customers face-to-face (estimated 30%-40% travel).

About this role: As part of Wells Fargo Auto, the Auto Relationship Manager will be responsible for cultivating and maintaining relationships with medium to large and complex and/or high producing auto dealer accounts within the assigned market territory. This role will develop and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities. Assesses the needs of the auto dealer to ensure satisfaction. Understands the profitability and risk of ongoing relationship. Develops and implements procedures to improve relationships if needed while also maintaining profitable relationships. In addition, responsible for securing any money owed to WF Auto (i.e. booksheet discrepancies, rebatables, etc.). Assists in clearing any customer generated complaints through the LOB or Enterprise complaints office. Ensures processes within the market territory to support corporate objectives. In this role, you will: - Participate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territory - Manage auto applications, loan volume, and overall stability of credit portfolio of assigned auto dealerships - Terminate non-performing dealers - Resolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirements - Travel within an assigned territory - Uphold, support, foster and engage in Wells Fargo's Company Expectations - Assess dealer’s needs and provide solutions to help them succeed financially - Train and educate dealers around Wells Fargo products and services - Maintain accurate dealer contact information - Be responsible for partnering with other LOBs within Wells Fargo - Prospect dealer opportunity within an assigned market - Be responsible for growing applications from active dealerships - Complete annual dealer needs assessment - Meet pre-defined expectations for calling activity with accurate documentation in Salesforce for both pre-call and post-call planning - Establish and maintain relationships with all levels of internal and external customers, and interface with all levels of management, both internal and external partners Required Qualifications: - 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: - Strong prospecting, sales, negotiation, and influence skills - Ability to negotiate, influence, and collaborate to build successful relationships - Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met - Intermediate Microsoft Office (Word, Excel, and Outlook) skills - Ability to interact with all levels of an organization - Ability to interact effectively and confidently with senior management - Strong organizational, multi-tasking, and prioritizing skills - Auto finance experience - Previous experience with CRM tools such as Salesforce Job Expectations: - Ability to travel and have residency in assigned territory - Ability to travel up to 75% of the time - Ability to work nights, weekends, and/or holidays as needed or scheduled - Flexibility to address incidents as needed Location: - 100% remote work only available in the following locations: Northwest Indiana including Merrillville, Schererville, South Bend, Elkhart, Michigan City, Fort Wayne and Layfette. Candidate will need to reside in market of support and is required to be in the field. - Sales territory: Northwest Indiana including Merrillville, Schererville, South Bend, Elkhart, Michigan City, Fort Wayne and Layfette. Posting End Date: 7 Apr 2026*Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.