• Evaluar el desempeño y perfil de riesgo del portafolio, detectando tendencias y señales tempranas para proponer medidas preventivas. • Segmentar la cartera y recomendar ajustes de límites y reglas basados en evidencia y desempeño observado. • Apoyar la actualización de políticas de crédito con sustento técnico y benchmarking interno. • Generar reportes y tableros de control (dashboards) con narrativa clara para facilitar la toma de decisiones en distintos niveles. • Asegurar la trazabilidad de los análisis, garantizando que cada recomendación esté respaldada por datos sólidos. • Trabajar junto a las áreas de Producto, Data, Finanzas y Operaciones para mejorar las reglas de originación y monitoreo.

Director, International Risk Program (Remote-Eligible) Capital One is seeking an energetic, self-motivated Director to join the International Risk Program within the Operational Risk Management second line of defense. The International Risk team is a dedicated group of risk professionals responsible for overseeing and effectively challenging Capital One's international business activities, including our non-US products, services, offshore associates and contractors, and facilities to manage our international risk exposure. This role will lead efforts underway to enhance Capital One's framework, requirements, processes, and expectations for the management of international business activities to support our growing international footprint. International Risk impacts all types of risk at Capital One, including financial and non-financial risk. As a result, you'll lead cross-functionally with partners across the organization in a highly visible manner while developing enhanced program requirements to oversee new and existing international functions. As part of the larger Operational Risk Management (ORM) organization, you will work with fellow Director+ leaders to deliver on our ORM ambitions to build a world class risk management organization. This includes putting our people first through your role as a people leader, exemplifying the spirit of risk management by speaking up, challenging the status quo, and crushing our core risk management functions in the second line of defense. You'll also bring your unique perspective and experiences to help us be rigorous, curious and creative. Directors in Risk Management have a natural passion for managing risk with excellent project, process and analytical skills. They are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills with a high level of exposure to executives across lines of business. Successful Directors will create and implement innovative solutions to identify and mitigate potential risks to the company. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Responsibilities of the International Risk - Risk Advisory Director include and are not limited to: - Provide expert knowledge of enterprise risk management and operational risk management frameworks and functions to lead program design and implementation - Oversee large scale change management efforts with a diverse and complex network of stakeholders related to enhancements to international risk oversight - Creates a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third Party Risk Management, Business Continuity, Technology Risk Management, etc.) - Deliver exceptional People Leadership to provide coaching, feedback, and strategic advice to team in a highly dynamic environment - Demonstrate independent and adaptive problem-solving and analysis skills with excellent attention to detail - Demonstrate exceptional executive communication, collaboration, problem solving and influencing skills across various levels and divisions within the organization - Balances multiple priorities and adapts quickly based on new information or circumstances to drive team objectives - Is forward-leaning and stays current on the changing regulatory environment and business environment to understand the impacts to Capital One's lines of business Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: - Bachelor's Degree or military experience - At least 8 years of experience in risk, compliance, legal, project management, governance, international operations, or audit - At least 5 years of experience supporting, partnering and interacting with internal business clients or at least 5 years of experience serving as a consultant for external business clients - At least 3 years of people management experience Preferred Qualifications: - 5+ years of experience in country risk management or oversight of foreign operations - 3+ years of project management experience leading cross functional programs in risk - 3+ years of experience providing risk oversight or effective challenge activities or experience conducting audits in a financial institution environment - Industry certifications in risk management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $187,300 - $213,700 for Director, Risk Management McLean, VA: $206,000 - $235,100 for Director, Risk Management Richmond, VA: $187,300 - $213,700 for Director, Risk Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Standardize Renewal Journeys: Design and implement renewal paths based on customer value and complexity. This includes automating high-volume renewals and establishing workback schedules for enterprise-level accounts. • Systematize Risk Workflows: Architect the CRM and Gainsight workflows necessary to move the organization toward 100 percent proactive risk identification at least 90 days prior to renewal. • Manage Renewal Planning Rhythms: Develop and support the execution of renewal planning and forecasting rhythms. You will establish the recurring operational cadences needed to maintain visibility into the book of business and ensure proper accountability across Sales and Customer Success teams. • Improve Forecasting Predictability: Own the weekly aggregation and formalization of the renewals forecast. You will drive the evolution of the reporting infrastructure that provides visibility into risk aging, engagement gaps, and forecast accuracy. • Operationalize Mitigation Playbooks: Partner with leadership to design mitigation strategies. You will support the build-out of associated playbooks, enablement assets, and tracking mechanisms for the field. • Enforce Commercial Policy: Support the development of commercial contract renewal standards and oversee adherence within Customer Success. You will ensure systems and processes are optimized to maximize successful on-time customer renewal. • Continuous Process Improvement: Regularly audit and iterate on renewal processes to remove friction for our internal teams and our customers.

• Estruturar e evoluir práticas de governança integradas aos pipelines e à arquitetura de dados • Garantir a aplicação automatizada de políticas de qualidade, segurança e conformidade nos fluxos de dados • Definir padrões para ingestão, transformação e disponibilização de dados • Definir e implementar políticas de governança alinhadas a frameworks como DAMA-DMBOK e DCAM • Traduzir requisitos regulatórios (LGPD, PCI) em controles operacionais na plataforma • Definir critérios de classificação, retenção e controle de acesso a dados • Evoluir e manter catálogo de dados e glossário corporativo • Garantir visibilidade sobre origem, transformação e consumo dos dados (data lineage) • Promover padronização de definições e conceitos • Definir e monitorar indicadores de qualidade • Implementar práticas de data profiling, validação contínua e detecção de anomalias • Atuar na resolução estruturada de problemas de qualidade • Estruturar e apoiar o modelo de Data Ownership (Data Owners e Data Stewards) • Definir papéis, responsabilidades e fluxos de governança • Atuar como elo entre áreas de negócio e times técnicos • Promover a cultura de dados na organização • Conduzir treinamentos e ações de engajamento • Apoiar auditorias internas e externas