Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. Liberty Mutual Insurance is actively searching for experienced System Support Analysts, supporting the Safeco Property & Specialty and LM Auto portfolios. The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality. *Level of position offered will be based on skills and experience at manager discretion* We are looking for someone who: - Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture. - Loves problem solving, with a proven track record of proactively identifying and driving forward change. - Learns new concepts, processes, and tools quickly. - Utilizes generative AI to streamline processes and enhance efficiencies. - Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings. Job Responsibilities: - Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset - Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps. - Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio. - Provides pre and post-production support by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners. Nice to have's: Safeco Property & Specialty - Extensive Safeco experience - Experience with Auto, Landlord and/or Umbrella lines of business - Working in Jira and Agile Experience - Able to translate complex current-state workflows into intuitive future-state application designs-even when the screens and functionality don't yet exist. LM Auto - Extensive Auto line of business experience - Working in Jira and Agile Experience - Experience testing CFA front end This is a remote position for candidates who reside 51 miles or more outside of a hub location. For candidates who reside within 50 miles of a hub office, will be required to go in office 2 days per week. Please note this policy is subject to change. Qualifications - Bachelor`s degree in business or technical discipline or equivalent experience. - Minimum of 3 years related experience. - General knowledge of business operations, objectives and strategies as well as business process and information flow. - General knowledge of IT concepts, strategies and methodologies. - General knowledge of diverse technologies and new and current architectures. - General understanding of re-engineering issues and challenges. - Skills in object, data and/or process modeling; financial analysis and planning; business process design. - Negotiation skills; oral and written communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco USD $67000.00 - $126000.00

About Inspiren Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes. About the RoleWe are seeking a visionary Director of Embedded Systems Engineering to serve as the strategic architect of our firmware organization. In this leadership role, you will hold full authority over the technical roadmap, team scaling, and operational processes for all Inspiren embedded systems. You will not simply manage existing headcount; you will strategically build a high-performance department capable of delivering complex, connected solutions across R&D, NPI, and sustaining engineering. You will be the primary driver of integrating AI-augmented engineering workflows to accelerate development cycles and set the global standard for how we collaborate with our JDM partners. What You'll Do - Strategic Team Building: Own the organizational design and long-term hiring strategy for the embedded systems team. You will proactively identify talent gaps and build a culture of accountability, technical excellence, and collaboration. - Process Architecture: Define the methodologies for modular, testable, and hardware-flexible platforms. You will establish the comprehensive technical playbooks, coding standards, and architectural expectations that govern how work is performed. - AI-First Engineering Evangelism: Act as the lead expert and educator on the integration of AI tools within the firmware lifecycle. You will identify and implement AI-driven automation for code generation, unit testing, and predictive maintenance to multiply the team's output. - JDM & Vendor Orchestration: Lead the technical relationship with our JDM partners. You will define the specifications and interface points that allow external teams to act as a high-velocity extension of our internal core. - Technical Roadmap Oversight: Provide strategic direction across Inspiren's core technology pillars: - Multi-Modal Perception & Sensing: Oversee the firmware strategy for Radar (mmWave), Optical Perception, and High-Fidelity Audio, ensuring low-latency processing and high-integrity data fusion. - Communication & Protocol Architecture: Architect a robust roadmap for multi-protocol utilization (WiFi, BLE, LoRa, Thread). You will lead the design and optimization of these channels to ensure mission-critical reliability and uptime. - Silicon & Platform Strategy: Manage the long-term roadmap for SoC selection and the "porting pedigree" required to move smoothly between silicon vendors (NVIDIA, MediaTek, Qualcomm, etc.). - Operational Excellence: Serve as the final word on fleet-wide OTA delivery, secure boot processes, and HIPAA-compliant data handling across the entire embedded ecosystem. - Cross-Functional Leadership: Serve as the technical bridge between firmware, hardware, and clinical teams, ensuring a unified systems-level approach to safety and reliability. What You Bring - Educational Background: Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. - Experience: 12+ years in embedded systems engineering with 5+ years in a senior leadership role. You have a proven track record of building and scaling engineering departments for high-volume, mission-critical IoT ecosystems or sophisticated consumer electronics where reliability, connectivity, and hardware-software integration are paramount. - Technical Skills: - Strategic Systems Architecture: Expert knowledge of the full embedded landscape (MCU-based RTOS to MPU-based Embedded Linux) and expertise in defining high-level architectures for complex, low-power IoT ecosystems involving multi-modal sensing. - AI-Augmented Development: Practical experience implementing AI-driven CI/CD pipelines and LLM-assisted tools to accelerate the firmware lifecycle while maintaining code quality. - Global Resource Management: Demonstrated success managing JDM/ODM partnerships in Asia through clear technical documentation and rigorous quality accountability. - Protocol Mastery: High-level expertise in designing and optimizing wireless communication channels and networking stacks for ultra-reliable IoT performance. - Perception Hardware Oversight: Comprehensive understanding of firmware requirements for mmWave radar, optical sensors, and VoIP/WebRTC audio stacks. - Security & Compliance: Mastery of the firmware development lifecycle (SDLC) including secure boot, encrypted telemetry, and HIPAA-compliant data handling. - Leadership Traits: Excellent verbal and written communication skills with the ability to influence executive leadership and pivot strategies to meet 1-year and 2-year business goals. Start-up experience is a plus. Details - The annual salary for this role is $240,000-$280,000 + equity + benefits (including medical, dental, and vision) - Flexible PTO - Location: Remote, US or Canada. NYC preferred. - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Compensation & BenefitsAt Inspiren, we are committed to fair, transparent, and equitable compensation. We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account when determining pay. While compensation may vary depending on your background, role, and location, we are proud to offer a competitive base salary and total benefits package, alongside eligibility for equity awards in the form of stock options. We believe great work deserves great rewards. Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field. Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining our team.

• You’ll manage D365 F&O Supply Chain modules with a primary focus on Master Data and Order-to-Cash (O2C) processes to ensure system health and efficiency. • You’ll maintain and ensure the absolute accuracy of master data (items, vendors, customers, pricing, warehouses, and financial dimensions) in alignment with business requirements and data integrity standards. • You’ll execute functional configurations and oversee day-to-day operations for P2P (purchase orders, receiving, invoicing) and O2C (sales orders, fulfillment, returns, invoicing) processes within D365 F&O • You’ll lead the monitoring and troubleshooting of 3PL integrations, partnering closely with technical teams on data mappings, message formats (EDI, APIs, middleware), and proactive error handling • You’ll conduct requirements gathering, perform FIT/GAP analysis, and drive testing phases (SIT/UAT) and documentation in collaboration with Supply Chain, Finance, and Warehouse teams • You’ll develop and maintain high-quality process documentation, training materials, and user guides to empower operational teams and ensure seamless system adoption

• Gather, analyze, and document detailed business needs from stakeholders, translating them into business requirements documents for development teams • Conduct in-depth analysis of existing business processes and systems to identify areas for improvement, automation, and optimization • Design and develop robust system solutions, including process flows, use cases, and data models, ensuring alignment with business objectives and technical capabilities • Collaborate closely with development teams, quality assurance, and project managers throughout the software development lifecycle (SDLC) to ensure successful delivery of solutions • Create test plans and perform system testing, user acceptance testing (UAT) coordination, and provide ongoing support for implemented systems • Create and maintain comprehensive documentation, including training materials, and user guides • Act as a subject matter expert for assigned business domains and systems, providing guidance and support to end-users • Participate in project planning, risk assessment, and change management activities • Stay abreast of industry best practices, emerging technologies, and Jabil's evolving business needs