Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally. We are currently seeking an Industrial Field Service Technician. The Field Service Technician will be responsible for providing support to Matrix customers regarding installation, technical support, field service, training, and startup of all company industrial products and systems. The priorities of this position are to provide top-notch customer service and promote Matrix products. The candidate must be a self-starter, with excellent interpersonal skills and the ability to work alone or in a small team. This position is a remote position based in Alabama. This position reports to the Senior Manager of Field Operations. Duties and Responsibilities - Provide technical support in the form of troubleshooting on site or via phone. - Perform installation, startup, and commissioning of various products. - Oversee and support third-party installers during customers' installations. - Test and troubleshoot system functions and train customers in operation and maintenance. - Coordinate service schedule with customers at various locations. - Create detailed reports for installations and technical support issues. Qualifications & Competencies - The successful candidate should have a minimum of a Certificate of Completion from a technical or trade school. - Industrial maintenance/electrical experience and background preferred. - Fork truck or telehandler maintenance or troubleshooting experience. - Must have basic computer skills and be able to use Microsoft Office Suite. - Strong time management skills and organization skills. - Safety-minded (safety must be a priority). - Electrical and mechanical troubleshooting skills. - Excellent communication skills. - Quality minded, resourceful, and dependable. Working Conditions - The candidate will be required to work in various indoor and outdoor facilities. - Travel up to 75% and ability to work various shifts as required by customer. - While performing the duties of this job, the employee is regularly exposed to work near large moving machinery. - The candidate can be at risk of electrical shock. - Matrix employees are provided with and required to wear personal protective equipment (PPE) such as hard hats, steel toe shoes, reflective clothing, earplugs, and safety glasses. Physical Requirements The employee is occasionally required to stand; walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - First day coverage of all benefits - no waiting period - Premium free medical, dental and vision insurance – working spouse must take single major medical at their place of employment if offered - On-site health clinic - Basic Life (2x annual base salary at no cost) - Optional Life and Accidental Death and Dismemberment (AD&D) insurance - Short-Term and Long-Term Disability insurance (no cost) - 401(k) Plan with up to an 8% company match - FSA for Health Care and Dependent Care - 10 Paid annual holidays plus vacation time - Educational Reimbursement Program - Scholarship Program - Optional Gym Membership #LI-Onsite

Joignez l’équipe des ventes d’Ecolab en tant que Representant(e) de territoire, vente et service à Montréal et les alentours. Au sein de notre division institutionnelle et leader de l’industrie, cette vente externe offre des produits chimiques complets et des solutions pour répondre aux besoins des clients dans les secteurs de la restauration et de l’hôtellerie. Après avoir terminé un programme de formation initiale, vous serez affecté à un territoire établi de clients, y compris des restaurants, des hôtels, des écoles, des établissements de soins de longue durée, et plus encore. Vous servirez de visage à Ecolab, fournissant des recommandations sur les processus et programmes avancés de nettoyage et d’assainissement qui favorisent une expérience client positive et créent des environnements plus propres, plus sûrs et plus sains. Qu’y a-t-il pour vous: - Programme de formation rémunéré vous permettant d’apprendre auprès d’experts en la matière avec un succès éprouvé qui comprend l’observation au travail, des modules d’apprentissage en ligne, des activités de terrain structurées et une formation personnalisée de style salle de classe - Après avoir terminé la formation, vous aurez l’occasion d’augmenter vos revenus en stimulant les ventes sur votre marché - Planifier et gérer votre emploi du temps dans un environnement de travail flexible et indépendant - Recevoir un véhicule d’entreprise non décalqué à usage professionnel - Tracer un cheminement de carrière à long terme dans les ventes, les comptes d’entreprise ou leadership Ce que vous ferez: - Appliquer vos aptitudes mécaniques pour installer, réparer et effectuer l’entretien de l’équipement et des systèmes de lavage de vaisselle, de lessive et de distributeurs; tirer parti de ce service pour renforcer la relation client - S’assurer que les installations de vos clients sont pleinement opérationnelles et que les équipes sont adéquatement formées en démontrant une utilisation sécuritaire de l’équipement - Augmenter les ventes sur un territoire existant de comptes de restauration et d’hôtellerie en fournissant aux clients des formations, des services réguliers & d’urgence et des démonstrations de vente. - Développement des affaires incluant nouveaux comptes clients et nouveaux programmes à l’intérieur de la clientèle existante. - Apprendre les systèmes de lavage de vaisselle des clients et concevoir des solutions uniques en tant qu’expert des processus et programmes avancés de nettoyage et d’assainissement - Être flexible pour ajuster votre horaire et vos heures de travail afin de répondre aux besoins commerciaux des clients Détails du poste: Villes incluses dans cet itinéraire: Montréal et les alentours Couverture de fin de semaine pour les urgences: 7-8 par année Voyages de nuit par mois: Aucun Régime de rémunération: - Rémunération de base plus primes d’encouragement mensuelles et la prime annuelle - Un formidable régime de retraite jumelé à l’entreprise - Véhicule d’entreprise avec couverture sur l’essence, l’entretien et l’assurance - Prestations avec couverture médicale, dentaire et invalidité dès le jour 1 - Téléphone cellulaire - Programme de formation complet (salle de classe et observation au travail) - Régime d’achat d’actions - Financement de l’éducation - Programme d’aide aux employés - Opportunité de croissance et d’avancement Qualifications minimales: - Maîtrise du français et connaissance professionnelle de l'anglais ; Bilingue, français/anglais de préférence, pour les raisons suivantes : - Le titulaire du poste desservira des clients anglophones - Le titulaire du poste devra voyager aux États-Unis pour suivre des formations techniques à notre siège-social ; - Diplôme d’études secondaires requis. Études postsecondaires de préférence - Plus de 1 an d’expérience en vente externe - Prêt à être sur appel en dehors des heures normales et pendant la couverture de fin de semaine - Doit avoir un permis de conduire valide et un dossier de véhicule à moteur acceptable - Aucun parrainage d’immigration disponible Exigences physiques: - Capacité de soulever et de transporter 50 livres - Se pencher, s’accroupir, s’agenouiller Ecolab prévoit de bonne foi qu’elle paiera un salaire dans la fourchette indiquée. De nombreux facteurs sont pris en compte pour déterminer la rémunération d’un nouvel employé, tels que l’éducation, la formation, l’expérience, le lieu de travail, les déplacements (le cas échéant), etc. Ce poste offre un salaire de base et donne droit à une rémunération incitative fondée sur le rendement, conformément aux modalités du régime. L’admissibilité à la rémunération incitative commencera dès la réussite de la formation. La rémunération totale attendue se situe entre 62,000 $ et 77,000 $. Avantages Ecolab s’efforce d’offrir des avantages complets et compétitifs sur le marché pour répondre aux besoins de nos associés et de leurs familles. Cliquez ici https://jobs.ecolab.com/global/fr/working-here pour consulter les avantages. Qualifications de préférence: - Expérience antérieure en vente commerciale d’entreprise à entreprise - Expérience liée à l’industrie de la restauration, la buanderie, l’entretien ménager, l’hôtellerie et/ou la piscine & spa - Expérience en résolution de problèmes mécaniques (p. ex. plomberie, électricité, CVC et/ou expérience en mécanique) Ecolab est dédié à l’équité en matière d’emploi À propos de la division institutionnelle Ecolab: Découvrez comment notre partenariat avec nos clients permet de servir 45 milliards de repas au restaurant et de nettoyer plus d’un milliard de chambres d’hôtel. Qu’il s’agisse des restaurants, des hôtels et des établissements de soins de longue durée aux écoles, aux bâtiments commerciaux et aux installations militaires, la division institutionnelle d’Ecolab fournit un programme complet de solutions de nettoyage et de désinfection personnalisées pour aider à répondre aux besoins spécifiques de nos clients. Joignez-vous à nous et aidez les plus grandes et meilleures marques à assurer la sécurité et la satisfaction de leurs clients et à protéger leur réputation. Join Ecolab’s sales team as a Territory Representative, sales and service covering Montreal and the surrounding areas. Within our industry leading Institutional division, this outside sales offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will be assigned to an established territory of customers including restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments. What’s in it For You: - Paid training program allowing you to learn from subject matter experts with proven success that includes job shadowing, online learning modules, structured field activities, and customized classroom style training - Following the completion of training, you will obtain the opportunity to grow your income as you drive sales in your market - Plan and manage your schedule in a flexible, independent work environment - Receive a non-decaled company vehicle for business use - Carve out a long-term career path in sales, corporate accounts, or leadership What You Will Do: - Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship - Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use - Grow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency mechanical service on equipment and sales demonstrations - Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market - Learn customers’ warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs - Flexibility to adjust your schedule and hours of work to meet the business needs of the customers Position Details: Cities included in this Route: Montreal and the surrounding areas Weekend Coverage for Emergencies: 7-8 per year Overnight trips per month: None Compensation Package: - Base salary plus annual bonus - Fantastic company matched pension plan - Company car with coverage on gas, maintenance and insurance - Benefits with medical, dental, disability coverage from day 1 - Cell phone - Full training program (class room and job shadowing) - Shares purchase plan - Education funding - Employee Assistant Program - Opportunity for growth and advancement Minimum Qualifications: - Bilingual – French/English or Strong French language skills with professional proficiency in English, due to the following reasons : The role posted will be supporting customers who are anglophone and the role is required to travel to the US to attend technical training at our corporate headquarters - High School diploma required. Post secondary education preferred. - 1 plus year of outside sales experience - Willing to be on call during off hours and during weekend coverage - Must have a valid driver’s license and acceptable Motor Vehicle Record - Ability to travel to the US for training/meetings - No Immigration Sponsorship available Physical Demands: - Lifting and carrying – up to 50 pounds, regularly - Manipulating heavy items, equipment and appliances – at least 50% of the time - Bending, stretching, twisting, climbing, working on ladder – at least 50% of the time Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc. This position has base salary and is eligible for incentive compensation based on performance, per plan terms. Eligibility for incentive compensation will commence upon successful completion of training. Total expected compensation is in the range of $62,000 – $77,000. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here https://jobs.ecolab.com/working-here/ to see our benefits. Preferred Qualifications: - Previous business to business commercial sales experience - Industry related experience in food service, laundry, housekeeping, hospitality and/or pool and spa - Mechanical problem solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) Ecolab is dedicated to Employment Equity About Ecolab Institutional: Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.

• meeting the daily service repair needs of the customer’s equipment by driving customer satisfaction through Service Excellence • Basic troubleshooting, installation, preventive maintenance and repair needs on designated equipment • ordering and maintaining spare parts inventory • maintaining regular communication with customers to ensure resolution and accurate follow-up • utilizing documented processes and root cause analysis to resolve customer service issues and drive customer satisfaction • drive service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity - This position is remote. - Territory: Kansas City, Missouri. - Travel up to 40%. - Must have a Valid Driver’s License. We’re hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role that covers Kansas City, MO. As a Field Service Engineer II, you’ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction. You’ll manage your territory, resolve complex issues, and partner cross-functionally to deliver exceptional service and achieve business goals. Your work ensures reliable diagnostics that directly impact patient care. What You’ll Work On - Install and Maintain Diagnostic Systems: Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards. - Troubleshoot and Resolve Issues: Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines. - Own Customer Satisfaction: Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication. - Manage Territory Effectively: Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support. - Ensure Compliance and Safety: Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits. - Collaborate and Mentor: Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability. - Achieve Business Metrics: Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts. - Continuous Improvement: Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development. Required Qualifications: - Bachelor’s degree or equivalent relevant experience. - 2-5 years of experience in Engineering or Laboratory Technology. - Ability to travel 40% within the assigned territory. Experience Preferred: - Strong troubleshooting and problem-solving skills with laboratory instrumentation - Ability to work independently and thrive in team environments - Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting) - Effective communication and interpersonal skills. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $26.50 – $53.00/hourIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf