Systems Engineer I Summary of Position: The Systems Engineer I works as a member of the Cloud Infrastructure team within Technical Operations. This role is tasked with keeping the existing infrastructure stable while helping to create an automated monitoring systems and administration tools. Duties & Responsibilities: - Provide daily IT Operations Support - Maintain existing network infrastructure and support data backup and recovery procedures to safeguard critical systems and data - Install, configure, and maintain Windows servers, applying patches and updates as required - Working knowledge of server support; Physical and Virtual as well as different type of Operating Systems (Windows/Linux) - Ability to automate server and service provisioning and other tasks - Create and maintain comprehensive system documentation, including server configurations, network diagrams, and standard operating procedures - Share knowledge and collaborate with team members to enhance overall system administration capabilities - Respond to system-related incidents and service requests, providing timely resolutions and support to end-users - Participate in an on-call rotation to address urgent issues outside regular business hours. - Manage and monitor all installed systems and infrastructure - Proactively ensure the highest levels of systems and infrastructure availability - Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with departments to implement those fixes - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards Minimum Qualifications: - High school diploma or equivalent; 2-year degree or relevant experience required - 1-2 years of experience in system infrastructure - Healthcare industry experience preferred - Proficiency in Windows Servers, Active Directory, cloud management, monitoring, and PowerShell scripting - Knowledge of systems, networking software/hardware, and networking protocols - Experience with virtualization, containerization, and monitoring systems with current tools - Strong problem-solving aptitude and resourcefulness - Ability to multitask, adapt to changing priorities, and work collaboratively across departments - Excellent communication and interpersonal skills - Proven ability to deliver results - Commitment to building stable, reliable, and high-performing systems that streamline workflow

• Assist customers with evaluations and benchmarks, system configurations, and system installations. • Work closely with VAST R&D Engineering in helping to define product requirements and usability, including the creation of product specification documents. • Participate in the creation of sales strategy and tactics and takes ownership of technical responsibilities within customer accounts. • Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces. • Creation of architecture “blueprints” for repeatable solutions that the Sales team will deliver to the customer community. • Help with the development of a dispersed group of system and field engineers. • Consult on how to form and build and manage a Support organization.

Senior Systems Engineer Base Salary: $60,000.00 to $85,000.00 depending on experience. Position will include commission opportunity. Toshiba America Business Solutions, a leader in digital technology, is seeking a Senior Systems Engineer working remotely in the Eastern Time Zone. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that has a need for someone to contribute their professional best. Summary: Perform implementation and integration of Document Output Management & Document Capture & Workflow solutions in small and medium business (SMB) end-user accounts. Provide post-implementation field technical support & training. Responsibilities: - Implement & integrate Document Output Management & Document Capture & Workflow Solutions at SMB customers. Coordinate with clients/customers to ensure comprehensive and seamless implementation of complex solutions. - Develop and deliver training as appropriate. - Provide field technical support on Document Output Management & Document Capture & Workflow Solutions at SMB customers. - Review & validate deliverables to include but not limited to Solutions Configurations, Business Requirements Documents (BRD) and Statements of Work (SOW). Create RACI charts and Project Plans as needed. Maintain, track and update assigned project plan activities. - Manage assigned M&S renewals and SaaS subscriptions as required to meet sales objectives. - Perform other related duties as assigned. Qualifications: - Bachelor’s Degree or equivalent. - Minimum of 5 years of experience providing post sales engineering support. - Demonstrated experience in the areas of Information & Document Lifecycle process, products & services, information technology, Infrastructure & IT Security, systems integration and technical writing. - Prior experience with process improvement and project management methodologies and tools a plus. - Must have the ability to translate customer needs into viable technical solutions. - Demonstrated ability to work autonomously or in teams while demonstrating strong time management skills. - Ability to travel as required. - Valid Driver’s License. Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following: - Group health coverage (medical, dental, & vision) - Employee Assistance Programs - Pre-tax spending accounts - Pet Insurance - 401(k) plan - Company provided life insurance - Employee discounts - Generous paid holiday schedule paid vacation & sick/personal business/volunteer days Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.

• Identifying and exploring industry database, storage, archiving and other data management solutions • Recommending database and storage solution options to solve the defined problems / opportunities • Planning, designing and implementing cloud based database solution including RDS, No SQL, Aurora, DynamoDB etc • Creating and implementing scripts to automate deployment processes using tools like Terraform, Ansible, CloudFormation • Ensuring all cloud database environments meet security standards and compliance requirements • Planning and executing the migration of existing on-premises databases to the cloud • Developing the High-Level Designs • Architecting hybrid-cloud solutions • Evaluating new technologies and staying current with a broad range of industry solutions • Documenting the assessment method and evaluation results • Onboarding POC vendors including but not limited to risk assessment, compliance assessment and remediation plans/ investments required to make the solution viable • Developer-focused mindset enabling custom integrations • Strong requirements gathering and understanding skills driving the design of large systems for global use • Excellent communication skills with both technical and non-technical stakeholders enabling consistent messaging and detailed requirements • Global cloud deployment of multiple levels (GCC, GovCloud, Commercial, etc)