• Serve as the primary architect of our global internal HR infrastructure • Transform complex organizational needs into streamlined, automated, and scalable workflows • Own the evolution of our tech stack, integrating HiBob, Deel, Paylocity, and Carta • Safeguard the business through SOC2 compliance, robust SOP frameworks, and the delivery of competitive global Total Rewards • Eliminate operational friction and ensure data integrity • Build a world-class People Ops engine that empowers a global workforce • Inspire a team of 3 People Operations specialists • Lead the end-to-end integration and optimization of our core People tech stack • Own the People systems architecture, including data integrity, access governance, and scalable design • Identify and implement automation opportunities across People Operations • Architect and maintain a comprehensive People Ops SOP library • Ensure adherence to US and international labor laws • Serve as the primary People Ops lead for SOC2 and other audits • Develop, maintain, and evolve global People policies • Oversee Employer of Record (EOR) relationships and global employment structures • Lead the design and execution of compensation programs • Build and maintain dashboards, reporting, and analytics to inform decision-making • Drive high-impact, cross-functional projects and initiatives

• Operationalize and manage performance and talent processes, including performance cycles, talent reviews, succession planning, and promotion frameworks. • Lead engagement initiatives, including survey deployment, analysis, and partnering with teams to drive action plans that improve team health. • Build and scale career development frameworks and manager enablement programs to support growth across the organization. • Use people data and reporting (engagement, performance, retention, compensation) to inform decisions and improve program effectiveness. • Support total rewards programs by improving understanding, adoption, and alignment with business needs. • Manage and develop our People Operations Specialist, ensuring strong execution across People processes and programs.

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership. Job Description The position reports to the Head of Delivery & Operations Main Purpose of Role - In conjunction with Global Head of Certification and compliance and QA & RA Manager, liase with regulatory authorities and other certification bodies on all technical/regulatory questions to ensure the integrity and compliance of all in vitro diagnostics certification processes and decisions. - Provide technical lead and expertise to the global Medical Devices network, including the sales and commercial teams, relating to in vitro diagnostic medical device certification, as well as the respective medical device scheme managers (ISO13485, MDSAP, UKCA). - Lead the team of IVDR product assessors and IVDR IHC. - Support the Training and Competency Manage and CV reviewer in conformity assessment and CV review. - Develop, update and maintain appropriate training packages for IVDR Product Assessors within the in vitro diagnostic medical device conformity assessment process in collaboration with Training and competences manager. - Manage the in vitro diagnostic medical device training process for both existing and new IVDR Product Assessors and IVDR IHC within the in vitro diagnostic medical device conformity assessment process. - Provide technical advice to support all stages of the in vitro diagnostic medical device conformity assessment process in collaboration with IVDR FR & CDM Team Leader. - Develop, maintain and implement QMS documentation related to in vitro diagnostic medical devices conformity assessment process of SGS NB 1639 with QA & RA Manager, aligned with best practices (e.g. MDCG guidance documents) and applicable regulatory and accreditation requirements. - Establish competence criteria for Technical Experts. - Approval of mirror reviews for IVDR Product Assessors related to IVDR qualification and requalification requirements. - Manage the development and implementation, including approval process for and IVDR Product Assessors and IVDR IHC (new personnel & for on-going monitoring and re-approval of personnel). - Contribute to the day-to-day management and business development of the in vitro diagnostic medical devices activities to achieve defined operational and financial targets and maintain both technical and regulatory compliance. Key Accountabilities - Maintain a full knowledge and understanding of SGS (Global System and SGS NB 1639) procedures, Best Practices Guides, MDCG Guidance Documents and external approval criteria to allow efficient and effective technical reviews. - Liaise with the Medical Devices Segment Management Team to be aware and understand (emerging) developments in European regulations, procedures, methodologies and tools with respect to in vitro diagnostic medical devices. - Provide technical support and staff training to all parts of the SGS NB 1639 conformity assessment process to enhance the service capability of the business and clients in the in vitro diagnostic medical devices area - Support business development activities as required (e.g., including follow up and/or referral of enquiries, sales visits, assistance at events, seminars) to enable on-going growth of the in vitro diagnostic medical device business. - Support in the recruitment, assessment and approval process of in-vitro diagnostic medical device auditors and product assessors to ensure adequate resource is available to meet operational and business targets - Develop external training packages for clients by providing regulatory advice and guidance within the scope of notified body. - Support the achievement of in vitro diagnostic medical devices operational and financial targets. - Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant knowledge. - Ensure full compliance with the Company’s Code of Integrity and Secrecy and Non-Disclosure Agreement. - At all times adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures. Qualifications Skills & Knowledge - Extensive working knowledge of (in vitro diagnostic) medical device management systems, in vitro diagnostic medical device compliance and auditing and technical documentation assessment techniques. - Effective interpersonal skills, able to develop good working relationships with medical device teams and delivering office colleagues. - Appropriate knowledge and understanding of devices legislation as well as harmonised standards, CS and guidance documents. - Appropriate knowledge and understanding of the conformity assessment procedures provided for in the regulations for medical devices. - Knowledge and experience with the NB’s quality management system, related procedures and the required qualification criteria. - The ability to draw up records and reports demonstrating that the relevant conformity assessment activities have been appropriately carried out. - Experience of management of cross functional global teams is an asset. Experience Essential - Four years professional experience in the TIC industry, in the field of healthcare products or related activities, such as in design, manufacturing, auditing or research, of which two years shall be in the design, manufacture, testing or use of the device or technology to be assessed or related to the scientific aspects to be assessed. - Management experience of global teams - Strong and proven project management skills - Good stakeholder management skills Desirable - Broad range of competency codes. - Understanding of the clinical application of the technology. Qualifications - Successful completion of a university or technical college degree or equivalent qualification in relevant studies e.g. Microbiology, medicine, pharmacy, engineering or other relevant sciences. The role can be fully remote and we are open to consider candidates located accros Europe (with valid work permit). Please kindly write your CV in English Additional Information - Global world leader in the TIC (Testing, Inspection and Certification) industry. - Flexible schedule and remote model. - SGS university and Campus for continuos learning options. - Multinational environment where you will work with colleagues from multiple continents. - Benefits platform.

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership. Job Description The position reports to the Head of Delivery & Operations Main Purpose of Role - In conjunction with Global Head of Certification and compliance and QA & RA Manager, liase with regulatory authorities and other certification bodies on all technical/regulatory questions to ensure the integrity and compliance of all in vitro diagnostics certification processes and decisions. - Provide technical lead and expertise to the global Medical Devices network, including the sales and commercial teams, relating to in vitro diagnostic medical device certification, as well as the respective medical device scheme managers (ISO13485, MDSAP, UKCA). - Lead the team of IVDR product assessors and IVDR IHC. - Support the Training and Competency Manage and CV reviewer in conformity assessment and CV review. - Develop, update and maintain appropriate training packages for IVDR Product Assessors within the in vitro diagnostic medical device conformity assessment process in collaboration with Training and competences manager. - Manage the in vitro diagnostic medical device training process for both existing and new IVDR Product Assessors and IVDR IHC within the in vitro diagnostic medical device conformity assessment process. - Provide technical advice to support all stages of the in vitro diagnostic medical device conformity assessment process in collaboration with IVDR FR & CDM Team Leader. - Develop, maintain and implement QMS documentation related to in vitro diagnostic medical devices conformity assessment process of SGS NB 1639 with QA & RA Manager, aligned with best practices (e.g. MDCG guidance documents) and applicable regulatory and accreditation requirements. - Establish competence criteria for Technical Experts. - Approval of mirror reviews for IVDR Product Assessors related to IVDR qualification and requalification requirements. - Manage the development and implementation, including approval process for and IVDR Product Assessors and IVDR IHC (new personnel & for on-going monitoring and re-approval of personnel). - Contribute to the day-to-day management and business development of the in vitro diagnostic medical devices activities to achieve defined operational and financial targets and maintain both technical and regulatory compliance. Key Accountabilities - Maintain a full knowledge and understanding of SGS (Global System and SGS NB 1639) procedures, Best Practices Guides, MDCG Guidance Documents and external approval criteria to allow efficient and effective technical reviews. - Liaise with the Medical Devices Segment Management Team to be aware and understand (emerging) developments in European regulations, procedures, methodologies and tools with respect to in vitro diagnostic medical devices. - Provide technical support and staff training to all parts of the SGS NB 1639 conformity assessment process to enhance the service capability of the business and clients in the in vitro diagnostic medical devices area - Support business development activities as required (e.g., including follow up and/or referral of enquiries, sales visits, assistance at events, seminars) to enable on-going growth of the in vitro diagnostic medical device business. - Support in the recruitment, assessment and approval process of in-vitro diagnostic medical device auditors and product assessors to ensure adequate resource is available to meet operational and business targets - Develop external training packages for clients by providing regulatory advice and guidance within the scope of notified body. - Support the achievement of in vitro diagnostic medical devices operational and financial targets. - Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant knowledge. - Ensure full compliance with the Company’s Code of Integrity and Secrecy and Non-Disclosure Agreement. - At all times adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures. Qualifications Skills & Knowledge - Extensive working knowledge of (in vitro diagnostic) medical device management systems, in vitro diagnostic medical device compliance and auditing and technical documentation assessment techniques. - Effective interpersonal skills, able to develop good working relationships with medical device teams and delivering office colleagues. - Appropriate knowledge and understanding of devices legislation as well as harmonised standards, CS and guidance documents. - Appropriate knowledge and understanding of the conformity assessment procedures provided for in the regulations for medical devices. - Knowledge and experience with the NB’s quality management system, related procedures and the required qualification criteria. - The ability to draw up records and reports demonstrating that the relevant conformity assessment activities have been appropriately carried out. - Experience of management of cross functional global teams is an asset. Experience Essential - Four years professional experience in the TIC industry, in the field of healthcare products or related activities, such as in design, manufacturing, auditing or research, of which two years shall be in the design, manufacture, testing or use of the device or technology to be assessed or related to the scientific aspects to be assessed. - Management experience of global teams - Strong and proven project management skills - Good stakeholder management skills Desirable - Broad range of competency codes. - Understanding of the clinical application of the technology. Qualifications - Successful completion of a university or technical college degree or equivalent qualification in relevant studies e.g. Microbiology, medicine, pharmacy, engineering or other relevant sciences. The role can be fully remote and we are open to consider candidates located accros Europe (with valid work permit). Please kindly write your CV in English Additional Information - Global world leader in the TIC (Testing, Inspection and Certification) industry. - Flexible schedule and remote model. - SGS university and Campus for continuos learning options. - Multinational environment where you will work with colleagues from multiple continents. - Benefits platform.