• Deliver outstanding customer support via emails • Build strong and lasting customer relationships • Keep up with evolving tools and technology • Handle sensitive customer data with care and security • Apply the latest and greatest customer happiness practices • Maintain deep understanding of client solutions and meet KPI • Communicate with developers and cross-functional specialists

Job DetailsJob Location: Dallas, TX - Dallas, TX 75407Salary Range: $60,000.00 - $69,000.00 Salary/yearWe're excited to announce a Transitions Support Coordinator (Remote) position available at Bryten! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. Featured Perks & Benefits to Keep You Inspired Medical plans with choices to fit your needs Dental and Vision insurance options Health Savings Account (HSA) with employer contribution Financial security benefits including 401k Plan with company match Optional life insurance +addl voluntary life Optional short-term disability +options for long-term disability Wait, we've got more!!! Supplemental life insurance with critical health insurance and accident insurance Vacation program accruing immediately upon hire Sick time when you need it Paid holidays + floating holidays to celebrate those special times Company-sponsored wellness initiatives Continuous education with development programs and more! Here are some responsibilities for the potential Transitions Support Coordinator Assist with transition projects to ensure the project is correctly stabilized including due diligence, dispositions, acquisitions, takeovers, and follow-up support. Help to orchestrate and coordinate the overall onboarding and offboarding of managed assets. Gather, maintain, and organize all data received for asset transitions, organizing, and preparing the site to transition smoothly. Assist, manage, or lead to ensure compliance with company policies and procedures during transitions. Help to develop and plan the onboard strategies for new and upcoming software and procedures. Facilitate communication and coordination between department heads, managers, and leadership. Travel to various sites to provide assistance in roles such as assistant manager, leasing manager, or property manager. Serves as onsite transition lead during takeovers, providing initial operations system training during onboarding and follow-up. Review and help prepare budget estimates for property managers. Report the status and timeline of any involved project to upper management and clients. Implements the training program for new Community Managers to include lease-up processes, office set-up, reporting procedures, rent collections lease paperwork evictions, late fees policy violations accounting, and purchasing procedures. Enforces Company policies and procedures for compliance documentation regarding new leases and recertification of existing residents. Completes time worked and mileage reimbursement records in a timely manner. Responsible for thorough knowledge and adherence to the Company’s Policies and Procedures. Adheres to comprehensive outreach strategy that includes personalized communication with owners, clients, vendors, and colleagues. Maintains a system for tracking progress and feedback during the transition to new systems and procedures. Coordinate with internal departments to provide support and resources necessary for a smooth transition. Regularly update all parties involved on the status of the transition, addressing any concerns promptly. Evaluate the effectiveness of the transition post-implementation to identify areas for improvement in future rollouts. Any other tasks as assigned. **Ideally, the candidate will live in Kentucky, Texas, or Tennessee, but we are open to other states where Bryten does business. As the ideal candidate, your background includes: Bring your high energy and positive attitude to contribute to an awesome atmosphere! Present a positive and professional image, supporting a strong customer service orientation. Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc. 2+ years of residential leasing and/or property management experience preferred. High School diploma or equivalent required; bachelor's degree in business or related field preferred. Strong administrative and organizational skills with excellence in time management. Superb coordinating and prioritizing skills to assist the Director of Property transitions for property projects. Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel); also, database experience preferred: Yardi and Resman experience preferred. Must have a valid driver's license, current automobile insurance and reliable transportation. Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at TalentAcquisition@livebryten.com Equal Opportunity Employer (EOE) Qualifications

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The Revenue Solutions Team is a key liaison between the company and its clients, overseeing the revenue cycle management process for assigned clients. The Client Support Specialist provides direct support to the Client Partners in areas such as billing, payment processing, and accounts receivable. Your Impact - Perform basic claim scrubs - Input data into insurance portals - Perform preliminary and in-depth (code specific) insurance verifications - Prepare documentation for prior authorization submission - Check claim status per client partners’ specifications - Mail paper claims - Investigate and report on claim denials - Conduct follow-up phone calls to insurance companies to manage accounts receivables - Run monthly reports as specified by the client partners - Communicate clearly and efficiently with team members - Other roles may be added as professional development and training is completed - Other tasks may be assigned by Leadership Team as needed Minimum Qualifications - High school diploma required. Minimum of 1-2 years of prior medical office experience required - O&P Admin or billing experience preferred - Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. Additional Success Factors - Detail oriented - Professional verbal and written communication skills - Ability to multi-task and maintain productivity - Advanced computer skills - Knowledge of Orthotics and Prosthetics (preferred) - Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. - Keep the patient at the center of everything that you do, building lifelong trust. - Foster open collaboration and constructive dialogue with everyone around you. - Continuously innovate new solutions, influencing and responding to change. - Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs- Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC

Are you a fast learner who is fascinated by Client interactions? Are you looking for a new opportunity to work in a goal-oriented team? Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Alight is Looking for a Licensed DC Customer Solutions Specialist (FINRA Series 6 or 7 is required) This role requires that qualified candidates must reside in the United States or Puerto Rico. Only applicants from these locations will be considered. As part of an industry-leading team, you will help drive results for Alight Clients by delivering innovative and effective solutions as part of our Wealth Customer Care group within Alight. About the Role This role involves handling inbound calls and providing financial education on complex retirement-related questions, investment, and payment options for plan participants. It focuses on both qualified and non-qualified retirement plan benefits. Ideal candidates should have a financial background, enjoy educating and supporting others, and possess strong listening, communication, and problem-solving skills. Knowledge of Defined Contribution and/or Defined Benefit plans is essential. Responsibilities - Handling inbound calls and providing financial education. - Answering complex questions, investment and payment options available to plan participants. - Offering guidance on appropriate tools and services. - Providing information and guidance around the effects of plan distributions, loans, investment choices and other specific plan rules. - Working independently to troubleshoot and research issues, and develop solutions. - Processing transactional support to plan participants. - Focusing guidance on qualified and non-qualified retirement plan benefits. Requirements - Possess FINRA Series 6 or 7. Series 63/65/66 a plus. - Demonstrate Defined Contribution or Qualified Plan experience. Experience in customer Service, and/or financial services. - Possess analytical skills for problem solving and ability to troubleshoot basic technical problems. - Be detail oriented with a high degree of accuracy and personal accountability. - Able to work in high pressure environment with seasonality high volume. - Utilize conceptual thinking to identify patterns, apply concepts and clarify complex information - Demonstrate sustained confidence and resilience during difficult interactions - Possess ability to ask relevant probing questions to better assess customer needs. Also, use data to persuade and influence customers to objectively guide them. - Demonstrate active listening to customers to understand both articulated and unarticulated needs. US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 51,000.00 USDMaximum : 65,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.