CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. The Transplant Account Manager (TAM) is responsible for driving adoption and volume growth of the CareDx transplant diagnostics portfolio (www.caredx.com/products-and-services/transplant-services). Focusing primarily on transplant center and community nephrology account customers, the TAM will coordinate and collaborate with the Solutions Account Manager (SAM), Clinical Liaisons, and Medical Science Liaisons (MSL) to develop and execute account level growth strategies. Successful TAMs are collaborative, agile problem solvers with strategic account management and sales experience, possessing strong communication skills and clinical aptitude, taking a patient centric approach to delivering results. The TAM role reports directly to the Regional Director (RD). Essential Duties & Responsibilities: - Strategic Account Management: Develop a deep understanding of account’s needs, objectives, and challenges in order to provide tailored solutions that meet their requirements. Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services. - Strategic Planning and Executing Account Plans: Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals. - Product Knowledge and Clinical & Technical Proficiency: Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies. - Building Strong Customer Relationships: Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction. - Managing the Sales Pipeline: Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators - Collaborating with Internal Teams: Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs. Qualifications: - Bachelor’s degree required, advance degree (e.g., MBA) preferred - Minimum of 10 years sales or strategic account management experience in the healthcare industry - Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments - Track record of developing effective account strategies that maximize business outcomes - Strong written and oral communication & organizational skills - Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel - Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools Key Characteristics: - Results Driven - Strategic Thinking - Patient Focus - Problem Solving - Strong Communication Skills - Persistence - Self-Awareness & Adaptability Additional Details:  Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.  Our competitive Total Rewards package for US Employees includes:  - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - And more! - Please refer to our page to view detailed benefits at https://caredx.com/company/careers/ In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. ***We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.*** Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy. #LI-Remote This is an anticipated base salary range plus incentive variable compensation in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Remote: US Only roles $240,000—$260,000 USD

• Meet or exceed sales goals • Manage account program in specific territory • Integrate with marketing, customer service and other functional departments • Attend and participate in regular group and individual meetings, as designated, to acquire or strengthen skills and learn about new products or sales programs • Maintain and expand existing product sales • Support training function • Coordinate client’s contracts • Actively promote team building within department

Role Description We are seeking a highly motivated Senior Captive Account Manager to oversee a portfolio of captive clients, ensuring accurate financial and regulatory reporting while maintaining strong client relationships. This role offers the opportunity to work remotely while collaborating with a dedicated team of professionals. You will play a critical part in delivering timely, compliant, and high-quality services that directly impact client satisfaction and business success. The ideal candidate thrives in a detail-oriented, fast-paced environment, leveraging analytical skills and initiative to solve complex challenges. Strong communication, organization, and technical abilities are essential to excel in this role. - Delivering timely and accurate financial statement reporting. - Ensuring regulatory compliance through prompt and precise reporting. - Maintaining effective communication with clients and service providers to address questions and ensure ongoing compliance. - Managing a portfolio of clients with competing deadlines, demonstrating strong time management. - Collaborating effectively with team members while accepting guidance and contributing to a positive work environment. Qualifications - Prior experience in accounting and captive management. - Advanced proficiency in Excel and other relevant software. - Strong analytical and problem-solving abilities, with a focus on accuracy and attention to detail. - Excellent communication and teamwork skills. - Highly organized, proactive, and adaptable to changing priorities. - Commitment to professional integrity, high standards, and continuous personal growth. - Ability to work remotely from South Carolina or Tennessee. Benefits - Competitive salary and performance-based incentives. - Remote work flexibility and work-life balance. - Comprehensive healthcare coverage. - Opportunities for professional development and career advancement. - Collaborative team culture with a focus on learning and growth. - Recognition programs and other employee perks. Company Description

• Strategic growth: You expand our market presence in your region, develop new revenue opportunities, and contribute significantly to regional growth • Sales cycle: You guide B2B customers through the entire sales process — from first contact and needs analysis to successful closing and building long-term partnerships • New business & account management: You acquire new B2B customers through outbound prospecting and strategically grow existing accounts — from small businesses to large corporate clients • Lead handling: You process regional inbound leads in a structured way and convert them into successful projects through informed consulting • Project business: You manage complex customer projects, design appropriate solution concepts, and coordinate implementation together with internal teams • Sales processes: You document your activities in the CRM, analyze market and competitor developments, and derive targeted measures to further develop our sales methods