Role Description We are seeking a highly motivated Senior Captive Account Manager to oversee a portfolio of captive clients, ensuring accurate financial and regulatory reporting while maintaining strong client relationships. This role offers the opportunity to work remotely while collaborating with a dedicated team of professionals. You will play a critical part in delivering timely, compliant, and high-quality services that directly impact client satisfaction and business success. The ideal candidate thrives in a detail-oriented, fast-paced environment, leveraging analytical skills and initiative to solve complex challenges. Strong communication, organization, and technical abilities are essential to excel in this role. - Delivering timely and accurate financial statement reporting. - Ensuring regulatory compliance through prompt and precise reporting. - Maintaining effective communication with clients and service providers to address questions and ensure ongoing compliance. - Managing a portfolio of clients with competing deadlines, demonstrating strong time management. - Collaborating effectively with team members while accepting guidance and contributing to a positive work environment. Qualifications - Prior experience in accounting and captive management. - Advanced proficiency in Excel and other relevant software. - Strong analytical and problem-solving abilities, with a focus on accuracy and attention to detail. - Excellent communication and teamwork skills. - Highly organized, proactive, and adaptable to changing priorities. - Commitment to professional integrity, high standards, and continuous personal growth. - Ability to work remotely from South Carolina or Tennessee. Benefits - Competitive salary and performance-based incentives. - Remote work flexibility and work-life balance. - Comprehensive healthcare coverage. - Opportunities for professional development and career advancement. - Collaborative team culture with a focus on learning and growth. - Recognition programs and other employee perks. Company Description

• Strategic growth: You expand our market presence in your region, develop new revenue opportunities, and contribute significantly to regional growth • Sales cycle: You guide B2B customers through the entire sales process — from first contact and needs analysis to successful closing and building long-term partnerships • New business & account management: You acquire new B2B customers through outbound prospecting and strategically grow existing accounts — from small businesses to large corporate clients • Lead handling: You process regional inbound leads in a structured way and convert them into successful projects through informed consulting • Project business: You manage complex customer projects, design appropriate solution concepts, and coordinate implementation together with internal teams • Sales processes: You document your activities in the CRM, analyze market and competitor developments, and derive targeted measures to further develop our sales methods

Skylight is a technology startup based out of Los Angeles and San Francisco. Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. We make consumer products, like Skylight Frame and Skylight Calendar, that are loved by millions of people across the globe. Our founders are former venture capitalists and serial entrepreneurs, who have scaled this business to $180M+ in annual revenue while being completely bootstrapped and profitable.  We think often about the thousands of smiles we are able to put on our customers’ faces each day, and it fills our hearts with purpose. That’s why we have been working hard to expand our team and invent, so that we can continue to bring the magic of Skylight to millions of loved ones throughout the world. About the Role: As the National Sales Account Manager at Skylight, you will play a pivotal role in managing and expanding our footprint at Walmart and Sam’s Club, our top strategic partners. We are looking for an experienced accounts manager that has excellent business and execution skills to deliver profitable customer plans and market share growth. In addition to channel and operational management responsibilities, this role will also collaborate with internal stakeholders from sales operations, finance, supply/customer service, product management, and marketing. Responsibilities: - Execute strategies to expand Skylight's market share within Walmart and Sam’s Club at a national level. - Established relationships with retailers and extensive knowledge of their internal systems and processes, specifically Walmart online portals, tools, Retaillink, Circana and other operational platforms. - Execute comprehensive business plans to achieve revenue and unit targets. - Play a key role in the execution of go-to-market strategies, ensuring consistent tracking, reporting, and adjustment as needed. - Manage daily retailer communications and negotiations, all new product launches and in store execution, creating performance scorecards, building exclusive bundles or skus,, preparing sales reports, implementing process improvements, leading customer meetings, etc.  - Management of the major retail P&L including pricing, discounts, pallet/display production costs, marketing expenses and all related account expenses in conjunction with supporting our Skylight profitability targets. - Effectively leverage internal resources (e.g. finance, marketing, operations) to maximize opportunities with Walmart/Sam’s.  - Work with Sales Coordinator to ensure demand planning forecast and purchase orders are accurate and submitted in a timely manner  - Manages multiple projects involving cross-functional teams with competing priorities, developing and monitoring project schedules and timelines to identify and meet critical milestones  - Provide information on market trends, the organization’s competitive position, customer programs, etc. in order to determine program and service strategies for the customers.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT). As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, certified as a Great Place to Work, and recognized by Flexa for true flexibility, we’re growing fast and looking for top talent to join our team. If you’re excited to do meaningful work and make real impact, keep reading, this role could be the one you’ve been waiting for. About the Role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you'll be doing: - Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey - Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success - Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations - Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally - Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale - Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives - Work with public sector accounts who require security clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe) What you bring: - At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software - Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks - Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes) - A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain complex issues clearly to varied audiences - Strategic problem solving competencies with a collaborative, impact-driven mindset; comfortable tailoring approaches to unique customer situations - Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods) - Fluency in English and Arabic - Ability and/or willingness to use our product. Nice-to-haves: - Experience in enterprise automation, business process management, process orchestration, or robotic process automation - Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.) - Familiarity with Camunda products This role is an existing vacancy #LI-AL1 #LI-Remote What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: - United States: $150,100.00 to $242,000.00 - United Kingdom: £94,200.00 to £155,000.00 - Singapore: S$186,400.00 to S$279,600.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. - Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. - In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. - Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. - Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. - Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! AI Disclaimer: Camunda may use AI tools to aid the screening of applications.