In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team is seeking a remote-based Nurse Practitioner to serve as the primary clinical point of contact for patients navigating their remote care journey. In this role, you will lead clinical decision-making with a strong emphasis on guideline-directed medical therapy for heart failure, as well as adherence to evidence-based guidelines for type 2 diabetes and hypertension, including proactive and asynchronous medication titration based on patient vitals, symptoms, and trends. You will oversee patients, manage clinical escalations, and collaborate closely with the patient’s physician or provider to optimize treatment plans, adjust medications, and determine the appropriate level of care. This role requires a high level of clinical autonomy, strong judgment, and close collaboration with Registered Nurses and Patient Success teams to deliver timely, patient-centered, and scalable remote care. Licensure Requirements - Required: Active Compact Multi-State RN license - Required: Active NP licensure in at least two of the following states: AL, CA, MI, NJ, NY, PA, TN, TX, WA, IN, IL, AR, OK, OR, MS, or WI Licenses must be active and in good standing at time of hire. Schedule Requirements: - Option 1: Monday through Friday schedule (Flexible scheduling available, with a core shift schedule of 9:00 AM to 6:00 PM in Central, Mountain, or Pacific Time) - Option 2: Pittman schedule (2-2-3 Rotating shift - 14-day rotating cycle working every other weekend with a shift schedule of 7:00 AM to 7:00 PM Eastern Time) What you'll do: - Oversee the monitoring of patient vitals, symptoms, and labs in collaboration with our team of RNs and MDs. - Manage the patient's treatment plan and medications – with an emphasis on initiating and titrating guideline-directed medical therapy (GDMT) for Heart Failure and other appropriate guidelines for T2D and Hypertension. - Respond to patient escalations identified via RPM – i.e. abnormal vitals, symptoms, and labs. - Lead regular virtual check-ins with patients to review labs and GDMT optimization and adherence. - Our programs support both primary care offices as well as cardiology offices. - Ensuring every healthcare interaction with Cadence is an exceptional experience that prioritizes the well-being of the patient and aligns with the goals of the health system. - Support internal growth efforts to help Cadence scale exceptional care delivery to patients with CHF and other chronic conditions including hypertension, and Type 2 diabetes. - Be instrumental in shaping the culture of one of the fastest-growing teams at Cadence. What you need: - 5+ years experience treating patients with chronic diseases (T2D, Hypertension, CHF) either in an outpatient or inpatient setting at a high-performing medical center. - Active multi-state compact RN license. - ANCC or AANP certification required. - Master’s Degree as a Nurse Practitioner with the willingness to expand state licensure as Cadence adds new markets and partners. - Experience managing CHF with GDMT. - To ensure that our clinicians have the necessary tools for a successful remote work environment, home office setups must have consistently stable Wi-Fi with strong upload and download speeds. A Wi-Fi speed test is required before participating in the interview process to verify that these standards are met. - Ability to thrive in an environment founded on trust, autonomy, and direct communication & feedback. - Love of owning of problems end-to-end. - Independent thinker/operator. - Passion for the patient/customer experience and systematically improving healthcare with digital innovation. - Experience working in a CHF bridge clinic or T2D clinic (preferred). - Experience working with remote patient monitoring technology (preferred). - Experience working in a startup environment (preferred). The anticipated base salary range for this role is $125,000-$150,000 annual base salary, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law. Who we are Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You’ll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We’ve replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you’re energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you’ll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you’re passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let’s talk. Together, we’ll build a future where exceptional care is consistent, connected, and just a call away. What You'll Get: Cadence full-time employees are eligible for the benefits described below. Part-time employees may qualify for benefits mandated by state or local law. Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. - Company culture all about impact, shared growth mindset, empowerment, and integrity - An opportunity to help improve the quality of life of millions of Americans - Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers - Competitive salaries and quarterly incentives - Medical, dental, and vision insurance - Competitive PTO - 401K and 401K match - National and local discounts powered by TriNet - Onboarding stipend for remote equipment and home office setup - Paid Parental Leave - Charitable Donation Match program We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

• Responsible for the development and maintenance of a system approach to Emergency Management (EM), Continuity of Operations, (COOP), Business Continuity (BC) and Disaster Recovery (DR) programs. • Focus on business impact analysis data, business unit and information technology recovery strategies, crisis management plans, business continuity and disaster recovery plans, emergency preparedness response plans, and testing program strategies and metrics. • Ensure that EM and BC program policies and standards are monitored for compliance and that controls are defined and implemented to ensure plans are maintained and exercised. • Manage the development and implementation of local system specific EM/BC planning to coordinate with existing industry methodologies and BSMH infrastructure standards, cybersecurity standards and policy. • Address the recovery process including emergency response organization and procedures, recovery support procedures for restoring key information systems, and operational procedures for the continuation of critical business processes. • Educate and raise awareness among BSMH leadership and workforce on EM/BC planning and response. • Assure records required for recovery are properly maintained in a Vital Records Program. • Build knowledge and proficiency in Emergency Management & Business Continuity concepts and lifecycle & manage relationships with EM/BC/DR vendors. • Organize needed functions and systems to provide business recovery planning methodologies to all levels of the company. • Coordinate reviews, analyze data, write new plans, and update existing business continuity, emergency management and disaster recovery plans. • Act as the liaison between the Business and Information Technology teams, Protective Service teams and Emergency Management teams.

• Collaborating with leadership to develop the Data Management and Governance programs • Drafting data management policies, programs, standards and guidelines • Leading Data Domain Council meetings • Mentoring and coaching Data Governance Analysts and Data Stewards • Leading data stewardship workgroups and teams in data management and governance activities • Maintaining the group focus; leading discussion toward stated goals and managing group dynamics • Gaining an understanding of the stakeholder’s business culture and priorities • Accountable and responsible for the success of specific data management programs • Performing analysis and research to support and/or develop glossary definitions, policies, programs, standards, guidelines and workflows • Developing and reporting program metrics to demonstrate progress and compliance • Leading the development and maintenance of meta-data catalogs • Identifying and quantifying data-related pain points within the organization • Collaborating with SMEs to develop business rules that measure and assure data quality • Facilitating discussions between end users and data modelers • Responsible for interacting with business and IT resources, and management to coordinate and monitor activities needed to initiate, run and conclude data management/data governance (DM/DG)

• Craft and execute a comprehensive plan that ensures continuous, uninterrupted contact center operations for all our Risk, Fraud, and Payment teams • Directly manage exempt and non-exempt staff who oversee several hundred contact center agents located across the U.S. and internationally • Define a holistic Risk, Fraud, Responsible Gambling, and Payment Operations strategy with a view toward enterprise systems/structures, handling protocols, required tooling, and rules of engagement between/across organizational teams that aligns to your vision for the player experience for this group • Lead the Risk, Fraud, Responsible Gambling, and Payment Operations teams who provide a critical service to our Players and our Company • Partner with key stakeholders including Customer Care, Workforce Management, QA, Training, Product, Compliance, Legal, and others to formulate strategic and tactical plans for the Risk and Payments Operations group • Define and manage to KPIs that assess operational and performance excellence for your teams • Create and manage processes and procedures around accesses on BetMGM platform and safeguard controls around the network • Partner with functions to assess risk regarding new bonus campaigns and providing Risk knowledge and support to the Marketing Operations teams • Using defined KPIs and troves of Company and Player information, make data-driven decisions to lead your business and drive operational efficiency • Ensure compliance with various regulatory requirements, including internal & external reporting, account risk and fraud reviews, responding to regulator and patron complaints before deadline, etc. • Build reporting, dashboards, and conduct data analyses as needed by the business • Manage Risk, Fraud, Responsible Gambling, and Payments Operations including KYC processes and procedures while also partnering with internal stakeholders to continually optimize processes related to deposits, cash outs, chargebacks, payment disputes and recovery of funds. • Take an active role in BetMGM strategic projects by ensuring Risk, Fraud, Responsible Gambling, and Payment Operations requirements are contemplated • Manage the process of handling compliance issues by utilizing appropriate resources to investigate and resolve matters with minimal customer friction • Minimize potential business losses by challenging disputed transactions (e.g. liaising with the relevant Banks/Payment methods) and improving internal controls where needed • Guide your teams in best practices related to tracking, adapting to, intercepting, and acting upon suspicious and/or suspected fraudulent account activity • Provide Responsible Gaming reviews of customer accounts and ensure operational teams and the business are protected