HR PATH HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy. Advise to Run! HR Path, Global Leader in HR solutions - ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization - IMPLEMENT: As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise) - RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing O que você vai fazer por aqui - Realizar o mapeamento, análise, desenho e redesenho de processos corporativos, considerando cenários AS IS e TO BE. - Conduzir reuniões de levantamento, workshops e validações com áreas de negócio e stakeholders. - Elaborar fluxogramas, documentos processuais, apresentações executivas e demais entregáveis consultivos. - Identificar gargalos, riscos, falhas de controle, retrabalhos e oportunidades de melhoria nos processos analisados. - Apoiar a construção de recomendações voltadas à eficiência operacional, padronização, governança e melhoria contínua. - Atuar de forma consultiva junto às áreas, organizando informações e promovendo maior clareza sobre fluxos, responsabilidades e interdependências. - Apoiar iniciativas de transformação de processos, estruturação de controles e fortalecimento da cultura de gestão por processos. - Interagir com diferentes públicos, garantindo qualidade técnica, clareza na documentação e consistência nos materiais produzidos. - Apoiar a elaboração de materiais em português e inglês, quando necessário. Conhecimentos e experiência esperados - Experiência sólida em gestão de processos. - Vivência com mapeamento (diagnóstico), análise, desenho e redesenho de processos. - Conhecimento em BPM. - Experiência na construção de fluxogramas e documentação processual. - Vivência com definição de cenários AS IS e TO BE. - Capacidade de conduzir workshops, reuniões de levantamento e sessões de validação com stakeholders. - Capacidade analítica para identificar gargalos, riscos, controles e oportunidades de melhoria. - Experiência na elaboração de entregáveis estruturados, como relatórios, apresentações, matrizes e documentos de apoio. - Boa comunicação, organização e postura consultiva. - Formação superior em Administração, Engenharia, Gestão de Processos, Tecnologia ou áreas correlatas. Idioma Inglês intermediário a avançado, com capacidade para leitura de documentação, participação em reuniões e apoio à elaboração ou revisão de materiais em ambiente corporativo. Diferenciais - Conhecimento em SAP Signavio. - Conhecimento em BPMN. - Familiaridade com metodologias e práticas de melhoria contínua, como PDCA, DMAIC, Lean, Lean Six Sigma e FMEA. - Conhecimento em normas e boas práticas de gestão, como ISO 9001, ISO/IEC 20000 e ISO/IEC 27001. - Vivência em projetos de consultoria. - Experiência com governança, controles, compliance e indicadores. - Atuação em ambientes corporativos complexos ou regulados. Perfil comportamental - Buscamos um(a) profissional que reúna: - visão analítica e sistêmica; - postura consultiva; - clareza de comunicação; - escuta qualificada; - organização e capacidade de síntese; - autonomia com responsabilidade; - senso crítico para questionar e propor melhorias; - facilidade de relacionamento com diferentes áreas e perfis. WHAT WE OFFER - A highly stimulating and fulfilling work environment with international development - Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification - A good work-life balance with telecommuting possibilities - Investment in the development of our employees; quarterly team events, annual seminar etc. - We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you. See you soon at HR Path!

Company : Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job is responsible for a wide range of analytics and reporting associated with the organization's financial, operational, and/or clinical performance. This job partners with customers within the Decision Support team and larger finance organization to provide general technical/data support on major initiatives. The incumbent aggregates detailed patient account or procedure level detail into usable datasets that are analysis-ready and accessible by non-technical end users. Assists with the growth and development of junior analysts on the team through teaching, coaching, and mentoring. ESSENTIAL RESPONSIBILITIES - Responds to ad hoc requests for data and reporting from Highmark/AHN/Finance leadership or other partners. (10%) - Gathers requirements and leads development of new Tableau dashboards that meet customer needs and enhance business understanding. (35%) - Gathers requirements and leads development of new data sources, structures, and processes to support the needs of the Decision Support team and Finance organization. (35%) - Leverages automation tools and techniques to improve reliability and reduce/eliminate the need for manual intervention. (10%) - Engages IT and other key partners to advocate for new or improved technologies, tools, resources, processes, etc. (5%) - Serves as an internal consultant to the AHN Finance organization, by understanding business needs, evaluating alternatives, and recommending a solution. (5%) - Other duties as assigned or requested. QUALIFICATIONS: Minimum - Bachelor's Degree in Business Administration, Computer Science, Statistics, or related field OR 6 years of related and progressive experience in lieu of Bachelor's degree - 5 years of Decision Support and Data Analysis - Proficient in Microsoft Office (Excel, PowerPoint, etc.) - Advanced SQL - Ability to extract, transform, or otherwise manipulate large quantities of data in order to support business needs - Ability to design and deliver reporting or other data visualizations that provide valuable, actionable, intuitive, and timely business insights - Ability to translate vague or ambiguous business needs into specific technical requirements that meet the needs of the customer - Constant desire to improve existing technical tools/processes, in order to realize gains in reliability, performance, or user-friendliness - Ability to juggle multiple projects at once and manage time effectively, in order to meet established deadlines - Strong communication and interpersonal skills with the ability to develop partnerships across the organization - Self-starter who takes initiative, and drives progress on major projects without being asked or with minimal supervision - Tableau or other data visualization tools Preferred - Master's Degree in Business Administration, Information Systems or related field - 1 year with Project Management - Relevant technical certifications (SQL, Tableau, Alteryx, etc.) - Alteryx or other data wrangling/ETL tools - R, Python, or other statistical/programming tools - 5 years in a clinical setting or general understanding of hospital/physician practice operations - 5 years in the Healthcare industry, particularly as it relates to hospitals or other providers Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $41.30 Pay Range Maximum: $66.99 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Workforce Management Senior Associate supports contact center scheduling operations across National General and Allstate. This role is primarily responsible for processing time off requests, schedule changes, and daily absences while delivering high quality support to agents. It’s a strong entry step into Workforce Management (WFM), offering exposure to staffing needs, schedule optimization, and workforce processes. You’ll work within a collaborative team, helping maintain accuracy, meet ticketing service level agreements (SLA’s), and ensure smooth day to day operations. Responsibilities - Process time‑off requests, flex scheduling, absences, and schedule updates with a high degree of accuracy. - Manage all agent inquiries and requests through ServiceNow - Respond to agents professionally via email and messaging; this role has the highest level of agent interaction on the WFM team. Manage same‑day call‑outs via email. - Maintain a high level of accuracy and attention to detail in all tasks to ensure data integrity and compliance with internal standards. - Understand staffing needs and apply good judgment when reviewing requests or resolving conflicts. - Meet or exceed quality assurance and internal customer satisfaction targets through consistent, reliable performance. - Support low‑complexity reporting tasks and assist with routine data pulls. - Meet team SLA expectations and contribute to teamwide process improvement. Skills & Qualifications - Strong attention to detail and ability to thrive in repetitive, high‑volume processing work. - Excellent written and verbal communication skills. - Analytical thinker with good judgment and comfort navigating grey areas. Capability of evaluating requests, identifying issues, and applying sound judgment to resolve them. - Time & Task Management: Able to prioritize multiple tasks, meet deadlines, and maintain performance in a high-volume environment. - Technically proficient; comfortable learning new systems and using AI‑assisted workflows. Nice to Have: - Experience with workforce management systems (Verint a plus). - Familiarity with ServiceNow or similar ticketing tools. - Contact center or workforce operations experience. - Data‑minded, tech‑savvy, and interested in optimizing processes. The work schedule for this role is as follows: 9:30am-6:00pm CT Tuesday through Saturday. This role may include non‑standard work hours and is eligible for shift differential pay based on the assigned shift. Shift premiums vary by time of day and increase for evening overnight and weekend work. Premiums are paid based on actual hours worked when a minimum of three hours are worked within the applicable shift. #LI-JH1 Skills Call Center Operations, Call Center Staffing, Compliance, Problem Solving, Process Improvements, Scheduling, Workforce Management (WFM) Compensation Compensation offered for this role is $18.00- $23.00/hr and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• Deliver one-on-one conversations with plan participants focused on retirement readiness, financial wellness, managed accounts and plan features. • Provide point-in-time advice on topics such as contribution strategies, investment allocations including Managed Account solutions, rollovers, and distribution options. • Leverage Empower tools and resources (e.g., Best Interest Profile, participant portal) to guide decision-making. • Manage inbound and outbound interactions, including phone calls, emails, and warm handoffs from internal partners. • Act as a trusted point of contact through basic transactions such as rollovers and transfers. • Identify participant needs and make introductions to Wealth Solutions teams, managed accounts, or other specialists as appropriate. • Maintain detailed notes, follow-up actions, and participant outcomes in CRM tools. • Demonstrate a commitment to meeting performance goals tied to asset retention, education impact, and participant satisfaction.