Daily Rate: $300; rates are negotiable and subject to change Fully Remote, 1099 Contract Opportunity Moderate to Severe Support Needs/Extensive Support Needs California certification is required. SEIS knowledge is highly preferred Schedule: 7:45am-3:15pm PST ESN/Self-Contained: K-3 Teach the curriculum of the school on district virtual platform, attend district PD + faculty meetings, record student progress, and partner with in class facilitator who is physically in class with students. Must be authorized to work in the United States Join our pool of educators who have access to our educator portal where you can select the jobs aligned to your certification as they become available according to our school and district partners! This is a 1099 Independent Contractor position following the school district's calendar. Immediate start dates are based on available placement opportunities upon completion of the application process. Fullmind partners with hundreds of U.S. schools to ensure every child has access to education. We fill teacher vacancies by live-streaming certified educators directly to students. As a Fullmind educator, you’ll deliver virtual instruction and guide students to course completion! Learn more: https://www.fullmindlearning.com/teach As a Fullmind educator, you will: - Have access to our educator portal where you can select the jobs you take on as a Fullmind educator - Promote creativity and excitement in the virtual learning environment - Create strategies to engage and nurture student learning and student relationships - Create lesson plans aligned with the class curriculum - Keep track of student grades and performance

At Calabrio/Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. Overview of Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and consultancy skills, striving to become a trusted advisor to the customer. The Sr. CSM is passionate about the product, engaging customers, ensuring their happiness, and showing the value of the overall solution. The role has impeccable relationship skills and can create win/win environments for all parties they work with. The Sr. CSM will be responsible for having a solid knowledge of Verint Product Solutions and applying this knowledge in all aspects of the job. Principal Duties and Essential Responsibilities: - Identify, create, and lead efforts for delivering value to customers by understanding customer strategic outcomes, business challenges, key KPIs and providing recommendations. - Create and deliver a success roadmap that aligns with each customer's unique business goals and objectives. - Drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists. - Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes. - Be an expert on assigned Verint Product Solutions to speak and demo intelligently about the value and usage of the product. - Responsible for an ongoing assessment of the business value being delivered and acknowledged by the client that can be leveraged for renewals and business growth discussions. - Identify Expansion Opportunities to drive revenue growth. - Negotiate and close renewals with existing customers. - Own working with the customers to: Increase usage and adoption, ensure retention, and create an environment of customer delight. - Evaluate the health scores of our customers using tools like Totango and assign a health score to each customer. Document the rationale for each health score assigned. - Bring intelligent product feedback and recommendations from customers back to the product team. - Advocate customer needs/issues cross-departmentally. - Manage account escalations as needed. - Act as one of the functions echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization.

• Assister les clients francophones via téléphone, email et chat • Fournir des solutions rapides et précises avec une approche cordiale et empathique • Aider les clients à résoudre des problèmes liés aux services ou aux comptes • Mettre à jour et gérer les informations dans les systèmes internes • Collaborer avec l'équipe pour garantir une expérience client optimale

• Procesar y administrar nóminas de múltiples clientes de manera precisa y oportuna. • Asegurar el cumplimiento de procesos, tiempos y normativas relacionadas con nómina. • Gestionar reportes periódicos y solicitudes específicas de los clientes. • Brindar atención y soporte a clientes en temas relacionados con nómina y sistemas de pago. • Coordinar el proceso de nómina de inicio a fin, manteniendo comunicación constante con los clientes. • Garantizar una excelente experiencia de servicio al cliente (seguimiento y resolución efectiva).