Role Description This role is a hands-on, technical leadership position responsible for managing and optimizing the full HR technology stack. You will ensure the reliability, scalability, and performance of systems across the employee lifecycle while building automation and process improvements that enhance operational efficiency. Working closely with cross-functional teams, you will oversee system integrations, troubleshoot complex issues, and maintain data integrity across multiple platforms. The role also involves managing vendor relationships, documenting technical workflows, and mentoring a People Technology Specialist. This is an ideal position for a systems-oriented problem solver who thrives in a fast-paced, high-growth environment and wants to make a measurable impact on HR operations. - Own and manage the HR tech support function, including intake, triage, resolution, and escalation of tickets - Build and maintain AI-assisted workflows to improve process efficiency, including intelligent routing, notifications, and classification - Oversee integrations, technical documentation, data flow diagrams, and configuration for HR systems - Serve as a technical resource and escalation point for HR technology issues across the organization - Identify and implement automation and process improvements to reduce manual work and enhance data integrity - Collaborate with People Operations, IT, Finance, Payroll, and Talent Acquisition teams to ensure workflows, triggers, and approvals are production-grade - Stay current on HR technology trends, tools, and AI capabilities to continuously improve systems and processes Qualifications - 8+ years of experience in technical systems, HRIS, integration engineering, or IT roles with HR data management focus - Hands-on experience with API integrations, event-driven workflows, or data pipelines - Deep knowledge of ADP (Lyric preferred; Workforce Now considered), including configuration, reporting, and workflows - Experience with identity and directory systems (e.g., OKTA) for HR-IT integrations - Strong data fluency: designing schemas, tracing data lineage, validating integrity, and building audit processes - Ability to work autonomously on complex, multi-system problems and communicate technical findings to non-technical stakeholders - Experience handling sensitive HR data, PII, and ensuring compliance with security regulations - Preferred: bidirectional HRIS syncs, familiarity with Snowflake or cloud data warehouses, payroll/leave management system experience, AI-assisted workflow deployment, high-growth company exposure Benefits - Competitive salary range based on location: $116,960 – $171,800 USD - Comprehensive medical, dental, and vision coverage - 401(k) plan participation with employer contributions - Paid time off and flexible vacation policy - Life, disability, and supplemental insurance options - Opportunities for professional development and skills growth - Remote work flexibility with potential hybrid opportunities depending on location - Inclusive, collaborative, and high-growth work environment Company Description

• Support the HR team with organizational and administrative tasks throughout the recruitment process • Draft job postings, pre-screen applications, collect references, schedule interviews with candidates • Provide hands-on assistance in HR administration (from onboarding to offboarding)

• Розробка та реалізація People-стратегії, що синхронізована з фінансовими цілями. • Виступ у ролі стратегічного партнера для засновників та керівників (Heads), консультування з питань оргдизайну, адміністрування та ефективності команд. • Керування організаційними змінами, реструктуризацією та стабілізацією команд у періоди гіперзростання (Scaling). • Визначення стратегічних потреб у персоналі та розробка довгострокового плану найму. • Повний контроль HR-бюджету. • Написання та впровадження глобальних політик, процедур і стандартів роботи компанії, що відповідають міжнародним нормам. • Трансформація рекрутингу з пасивного очікування в агресивний хантинг. • Впровадження AI-стеку для автоматизації HR- і TA-процесів. • Проєктування бездоганного досвіду кандидата, що включає роботу з процесами та політиками. • Побудова та управління процесом Resource Management. • Впровадження систем управління продуктивністю (Performance Review), прозорого грейдингу та метрик ефективності. • Розробка програм заохочення, бонусних схем та компенсаційних пакетів. • Створення екосистеми навчання: від професійних курсів до програм розвитку лідерства та планів наступництва. • Формування, масштабування та стратегічне управління командою HR & TA через повний цикл розвитку талантів. • Розбудова цілісної стратегії Employer Branding через розробку унікального EVP.

About the Role The HR Generalist plays a critical role in supporting the execution of people strategies across the Canada business. This role balances day-to-day HR operations with contributions to broader talent initiatives, while partnering closely with the Senior HR Manager, HR Director, and key HR Centers of Excellence. This role reports to the HR Director, Canada and is a remote role with some travel required to support field teams or attend meetings. The HR Generalist builds strong partnerships across the HR community and business leaders to support high-impact talent strategies and ensure consistent, compliant, and effective HR practices.What You'll Do Key Responsibilities: - Build strong, collaborative relationships with HR partners, business leaders, and external partners (e.g., benefits providers) to support the delivery of people strategies - Provide day-to-day HR support across the employee lifecycle, responding to employee and leader inquiries with a high level of service and judgment - Support and execute talent management processes including performance management, succession planning, and employee development initiatives - Partner with Talent Acquisition, Learning & Development, Employee Relations, and Total Rewards to implement integrated talent strategies - Analyze HR metrics and trends to identify opportunities and support the HR team in developing and implementing solutions - Support organizational effectiveness and change management initiatives within assigned client groups Operational & Administrative Accountability (Canada-specific): - Manage and administer LOA and accommodation processes, including return-to-work planning - Support Health & Safety, workers’ compensation, and related processes - Execute routine employment transactions, including employment termination letters and work permit tracking - Provide support on employee relations matters and partner with Employee Relations and Legal as needed - Maintain accurate data and documentation within Workday and other systems - Provide administrative and coordination support to the broader HR team Who You Are - Experience in Human Resources in a generalist or specialist capacity, with exposure to multiple HR disciplines - Solid knowledge of HR practices including employment law, employee relations, compensation, benefits, and talent management - Strong interpersonal skills with the ability to build trust and effective partnerships across all levels of the organization - Effective communicator with strong listening skills and a solution-oriented mindset - Demonstrated ability to manage multiple priorities and navigate ambiguity with resourcefulness - Analytical mindset with the ability to interpret HR data and translate insights into action - Comfortable working in a fast-paced, evolving environment with a balance of operational and strategic work Technical & Additional Skills: - Proficiency in Microsoft Office (Excel, PowerPoint); experience with Workday and Power BI is an asset - Proficiency in French (spoken and written) is preferred - Strong attention to detail and organizational skills