Role Description The Director, Sales Operations will lead and optimize all aspects of the sales operations and enablement function, driving efficiency, alignment, and revenue growth. This role combines strategic leadership with hands-on operational oversight, partnering with senior leadership to implement scalable processes, systems, and analytics. The Director will oversee cross-functional initiatives, ensure smooth deal execution, and enable high-performing sales teams through training, tools, and continuous improvement. Operating in a fast-paced, growth-oriented environment, this position directly influences sales effectiveness, customer satisfaction, and organizational success. - Define and execute the sales operations strategy, aligning processes and systems with corporate growth objectives. - Lead, develop, and manage a high-performing Sales Operations and Administration team with clear priorities and accountability. - Optimize the end-to-end sales process, identifying bottlenecks, implementing SOPs, and improving execution across teams. - Oversee sales documentation, contract workflows, deal support, and pricing policy adherence in partnership with Legal, Solutions, and Pricing teams. - Manage sales enablement initiatives including onboarding, product training, resource development, and key meetings or events. - Drive analytics and forecasting efforts, providing actionable insights on sales performance, operational efficiency, and market trends. - Partner with Marketing on customer feedback programs, supporting VOC initiatives and ensuring timely follow-up and issue resolution. - Manage channel partnerships, opportunity tracking, and deal validation to maximize revenue and growth potential. Qualifications - 8+ years of experience in Sales Operations, Sales Administration, or related sales support function, including functional leadership experience. - Proven ability to lead teams and manage complex, multi-region sales operations. - Expertise in CRM systems (Salesforce, HubSpot) and sales enablement tools. - Strong analytical skills with experience in performance tracking, reporting, and operational insights. - Exceptional communication, collaboration, and stakeholder management skills. - Ability to operate effectively in a fast-paced, evolving organization. - Preferred: experience in technology, SaaS, or professional services environments; familiarity with ERP systems and advanced analytics platforms; demonstrated success in scaling sales operations during growth periods. Benefits - 100% remote work with limited travel for company or client events. - Educational reimbursement and professional training bonus programs. - Paid maternity and paternity leave. - Flexible schedule and additional flex days. - Opportunity to work in a dynamic, entrepreneurial environment driving impact and growth.

We're looking for a RevOps Manager to join the team at Lumiform. In this role, you'll build the engine that fills our sales pipeline: mapping our total addressable market, finding the right contacts, and running signal-based outbound campaigns that get demos on the calendar. At Lumiform, we help companies digitize and automate their frontline operations, from inspections to audits and workflows. Over 1,000 paying customers and 45,000 active users rely on Lumiform to operate more safely and efficiently. We're backed by Capnamic and 42CAP, have raised over €10 million, and are scaling fast across Europe and beyond. This is not a strategy role. You will build, run, and iterate on systems yourself. If you love turning a messy spreadsheet into a fully automated HubSpot workflow, this is for you. Tasks What you’ll do: As our RevOps Manager, you own the top of the sales funnel. You'll build the infrastructure that identifies the right companies, finds the right contacts, reaches out at the right moment, and gets meetings booked. You work closely with the CEO and the sales team, and your success is measured in demos scheduled. You will use tools like Clay, n8n/Make, Claude, Lemlist and Hubspt to build and launch creative, scalable campaigns, and identify new ways to engage and convert leads. Responsibilities: - Build and maintain our TAM in Clay: scrape and structure a market universe from Prio A, B, C companies in DACH across industries like Retail, Hospitality, and Logistics - Automatically identify and enrich the contact persons per account and push qualified leads into HubSpot with clean, structured data - Set up signal-based triggers (hiring signals via Stepstone/Indeed, news events, new locations, leadership changes, etc.) to prioritize outreach timing - Build and run outbound campaigns end-to-end: LinkedIn, email, and multi-channel sequences, including writing the copy yourself - Make demo scheduling your core KPI: the goal is to book meetings for yourself and the entire sales team, which you will support - Keep CRM hygiene as a continuous responsibility: clean data, no duplicates, correct lifecycle stages, optimized pipeline views, etc. - Do manual research yourself when needed: you are not just building workflows for others, you are also the person doing the work - Continuously test and iterate on messaging, targeting, and sequencing based on real data Your first months might include: - Structuring a TAM of 5,000+ companies in Clay and syncing it to HubSpot - Setting up automated contact enrichment workflows for top A and B accounts - Building your first signal-based trigger sequence for hiring-heavy targets - Launching a cold outbound campaign that generates your first 20 demos - Cleaning up existing HubSpot data and creating a scalable company and contact structure Requirements You are analytical, hands-on, and deeply curious about how to turn data into pipeline. You are not afraid to do manual work and you understand that great automation starts with understanding the problem yourself. You have a strong bias for action and love testing things quickly. You: - Are fluent in Clay and know how to build TAMs, enrichment waterfalls, and contact identification workflows. - Are comfortable in HubSpot: creating and updating companies and contacts, managing pipeline stages, and building automated workflows. - Know how to write short, clear, and persona-specific outbound copy that converts. - Have run outbound campaigns yourself, not just built the infrastructure for others. - Are highly analytical: you set up tracking, measure what works, and cut what doesn't. - Are not afraid of manual research and understand when automation is the right tool and when it isn't. - Have studied business, marketing, or a related field, or have built equivalent experience. Bonus if you have: - Experience with signal-based outbound or intent data (hiring signals, news triggers, funding alerts). - Worked with tools like Apollo, Lemlist, Instantly, n8n, or Make. - Experience in a B2B SaaS or startup environment. - Launched outbound campaigns that directly contributed to pipeline and closed revenue. Benefits Why join Lumiform - Be part of a company that protects frontline workers and customers from preventable harm. - Join an ambitious, international team with flat hierarchies and fast decision-making. - Shape a high-impact role from scratch and work directly with the founders. - Move fast, build bold, and help define the future of GTM in SaaS. - Choose where you work: fully remote or on-site in Berlin. If you bring the right skills and a great attitude but don't meet every single qualification, we still want to hear from you. Go ahead and apply.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Operations Manager to join our Sales and Go-to-Market team. Reporting to the Director of Sales Operations you'll be responsible for: Description - Supporting Zscaler’s Go-To-Market (GTM) growth by focusing on strategic projects and operational efficiencies. - Partner with senior leadership to define and execute go-to-market strategies and resource plans tailored to the EMEA GTM organization. - Define and deliver key business analytics and metrics packages to internal stakeholders. - Facilitate key business meetings, including forecasting, pipeline reviews, renewal, customer success and quarterly business reviews, providing key insights and outcomes. - Annual planning for GTM including quota, territory, HC planning, cross functional support etc. - Develop key strategic insights to drive efficiencies across the GTM organistation. Qualifications - Minimum of 6 years of relevant Sales Operations experience is required. - Strong business acumen and ability to drive clear insights on business problems - Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment - Excellent communication skills, written, interpersonal and presentation skills. - Proficiency in Excel and Powerpoint - Minimum of a bachelor's degree from an accredited college/university is required. - Software/SaaS Industry experience is desirable, but not required #LI-TR3 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

- Serve as primary support for the Salesforce.com administrators and the directors of Sales Operations - Administer and maintain the Company internal platform for marketing automation and lead management EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.