• Developing and executing marketing and sales strategies that drive admissions for a designated submarket • Managing a smaller subset of the regional PRL team to provide oversight • Collaborating closely with clinicians, operations leaders, and the broader marketing team

• Prepare, deliver, and optimize digital advertising campaigns using BeReal adtech stack • Monitor campaign performance and adjust strategies to ensure KPIs are met. • Provide detailed reports and insights on campaign performance to clients. • Develop and maintain strong relationships with key clients to ensure satisfaction and loyalty. • Serve as the primary point of contact for clients, providing regular updates and holding routine meetings. • Actively upsell and cross-sell additional campaigns and advertising solutions to clients based on their needs. • Work with internal teams, including marketing, sales, and product to align campaign strategies and objectives. • Gather and analyze client feedback to continuously improve campaign offerings and client experience. • Conduct regular meetings with clients to discuss campaign progress and future opportunities.

Role Summary: This UK-based, remote Key Account Manager role involves extensive travel across the UK to engage prospects and customers, with occasional trips to Europe for training and meetings. The position focuses on promoting Mondi Paper Bags, managing relationships, and collaborating with colleagues throughout the EU to drive sales and technical support. Attendance at relevant industry events, such as packaging exhibitions and conferences, is also required. Your Responsibilites: - Lead key account relations, ensuring client satisfaction and retention. - Advise clients on paper bag technologies and materials. - Work with production and logistics to meet client needs on time. - Identify upsell and cross-sell opportunities within current clients. - Prospect and win new clients in industrial packaging markets. - Boost Mondi Paper Bags’ reputation in the UK, highlighting products and sustainability. - Establish strong relationships with prospects for long-term growth. Your Profile: - Experienced B2B sales professional, ideally with a background in industrial packaging, paper bag manufacturing, or related sectors. - Motivated self-starter, able to work remotely and independently, as well as collaboratively within a diverse, international team. - Demonstrates strong interpersonal, negotiation, and presentation skills, with the confidence to engage prospects, customers, and senior stakeholders. - Adaptable and quick to respond to changing market conditions, customer expectations, and supply chain challenges. - Passionate about sustainability, able to effectively promote and represent Mondi’s sustainable paper-based packaging solutions. - Proficient in Microsoft 365 applications and comfortable with internal CRM systems and digital tools. - Willing to travel extensively across the UK and occasionally to Europe for training, meetings, and industry events. Benefits: Flexible working hours; Learning & Development; Remote work flexibility Get in touch: We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries. Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com “safe list” or address book. Awards:

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Manager, Technical Account Management, you will help lead and grow the Technical Account Management (TAM) team and the service delivery to our biggest customers. You are a professional at discerning what needs to be built next to deliver ongoing and differentiated customer value while managing the day to day needs of the team. You are a motivating, coaching, training and problem-solving wizard, with deep technical expertise, commitment to excellence, maniacal customer focus and the uncanny ability to build high performing, all-in teams. You work seamlessly in a global structure. As a Manager of TAMs, you’ll manage your team's enterprise support portfolio, load balance, troubleshoot customer escalations as well as partner with Account Management and internal stakeholders to deliver a world class customer experience. If you always wanted to build a world class TAM team the right way, this is your opportunity. This position people manager role reporting to the Senior Director, TAM. Responsibility - Manage the team driving career paths, improvement plans and technical learning - Partner with Support Management on escalations, incidents and customer communications - Assist team in problem evaluation and resolution and recommend courses of action as required - Achieve performance metrics monthly while determining how to continuously improve the customer experience - Represent Customer Success TAMs cross functionally with the Product, Engineering and Operations organizations - Discern when and how to keep interdepartmental leadership informed of potential customer problems - Evaluate, recommend, implement, and maintain customer support and service applications and tools - Assist in the development of new policies and procedures as needed and communicate to/with team(s), as appropriate - Drive team engagement, commitment, and excitement within the team - Work collaboratively and seamlessly with global colleagues Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 5+ years of related experience in Technical Support - 1+ years of experience in a management, supervisory, or team lead role - Bachelor’s degree Preferred - Customer Support and Account management experience with a software and/or services company - Proven technical acumen and the ability to troubleshoot and problem solve issues while working seamlessly in a global structure - Knowledge of systems and tools used in the Support organization such as Salesforce.com and Cisco - Proven team builder and passionate about customer successes, employee satisfaction, and continuous improvement Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Remote #LI-BF3