• Oversee daily operations at assigned clients, including running project management (PM) meetings and ensuring alignment across stakeholders. • Set agendas for working groups, facilitate feedback sessions with client teams, and serve as the point of contact for Patient Concierge escalations. • Guide clients through the implementation journey, from assessments and future-state design to configuration, training, and go-live support. • Gather client feedback on solutions, identify issues, and collaborate with R&D to resolve problems while ensuring client satisfaction. • Develop and maintain standardized implementation documentation and training materials to improve processes and scalability. • Serve as the primary escalation point and support contact for clients, addressing concerns and providing timely resolutions. • Define and measure value-creation initiatives, validate ROI metrics, and help clients navigate their organizations to achieve and demonstrate measurable outcomes. • Deliver tailored training sessions to prepare client teams for solution adoption and provide ongoing support during and post-go-live. • Partner with R&D, Product, and other internal teams to prioritize client needs and inform future solution enhancements. • Align go-live schedules with organizational readiness, avoiding resource bottlenecks and ensuring seamless rollouts.

Role Description We’re now looking for a fully remote Affiliate Marketing Manager who can fully take over and scale a client’s affiliate program – from strategy and recruitment to optimization and reporting – with a strong emphasis on performance and profitability. - Own the affiliate marketing channel for selected e-commerce clients end-to-end – strategy, setup, execution and optimization. - Design or refine the client’s affiliate program structure: commission models, tiers, bonus campaigns, and partner segmentation based on performance and profitability. - Select, set up, and manage affiliate platforms/networks (e.g. Impact, PartnerStack, Refersion, ShareASale, Awin, Shopify apps) depending on the client’s tech stack. - Proactively recruit new affiliates: content sites, influencers, deal sites, comparison portals, niche blogs and YouTube/Instagram/TikTok creators aligned with the brand. - Build and maintain strong relationships with top affiliates through regular communication, performance reviews, and joint campaign planning. - Create clear affiliate assets and guidelines: tracking links, landing page recommendations, product angle suggestions, promo calendars, and simple “plug-and-play” promo kits. - Collaborate with our SEO & content team to ensure affiliate content aligns with SEO strategy (e.g. review pages, comparison articles, listicles) and brand guidelines. - Monitor performance daily/weekly: EPC, ROAS, new customers, LTV signals, and margin – not just clicks and impressions. You’ll cut what doesn’t work and double down on what does. - Implement testing: different commission structures, creatives, landing pages, and funnels to find the most profitable combination for each client. - Report clearly to clients and internally – what you did, why, and how it impacted revenue and profit, in an honest and straightforward way (no black box). - Help us build and refine internal playbooks, checklists, and “Affiliate Growth Frameworks” so each new client benefits from previous learnings. Qualifications - 3+ years of hands-on affiliate marketing experience, ideally in e-commerce / DTC. - Proven track record of scaling affiliate programs with clear revenue and profit impact (you can show examples, even if anonymised). - Experience working with affiliate networks/platforms (e.g. Impact, Awin, PartnerStack, CJ, Refersion, GoAffPro, etc.). - Strong understanding of performance marketing metrics: EPC, CPA, ROAS, contribution margin, LTV, payback period. - Comfortable with Shopify or similar e-commerce platforms and basic tracking setups (UTMs, pixel-based tracking, coupon-based tracking, post-purchase attribution, etc.). - Solid analytical skills – you can read data from GA4 / platform dashboards and turn it into simple decisions and clear next steps. - Strong written and spoken English for communicating with affiliates and clients. Any additional languages are a plus. Requirements - You’re profit-obsessed: you care about net results for the client, not just “growing the program” on paper. - You’re transparent and ethical – no shady traffic sources or fake numbers. Long-term brand and partner relationships matter to you. - You like ownership: you’re happy to “take over the channel” and be accountable for its performance, with support from the team where needed. - You’re structured and proactive. You don’t wait for clients to ask “what’s next?” – you bring them the plan. - You’re comfortable in a small, expert team with an informal but high-standard culture (direct feedback, occasional memes, no ego). Benefits - Fully remote role – work from wherever you’re most productive. - High ownership: you’ll be the main driver of the affiliate channel for real brands, not just “support.” - Work with serious e-commerce brands (mostly 6–8 figure monthly revenue) where performance actually matters and budgets are meaningful. - A culture built on integrity, transparency and long-term partnerships – both with clients and within the team. - Direct collaboration with senior SEO and growth specialists – you’ll learn a lot about organic, CRO, and data-driven decision-making. - Competitive compensation with performance-based upside (bonuses tied to client results / channel growth). - Room to grow into a Lead Affiliate / Partner Marketing Lead role as we expand. Company Description EcomSEO is a profit-focused SEO agency for ambitious 7+ figure e-commerce brands. We mainly help Shopify and DTC stores turn organic search into a reliable revenue engine, not just a traffic channel. With a very hands-on approach, we act as a long-term growth partner: transparent, data-driven and obsessed with profit, not vanity metrics. Clients come to us after “snake oil” agencies – and stay because we actually execute.

• The Senior Talent Business Partner serves as a strategic connector between Talent Management and the HR Business Partner (HRBP) team. • This role strengthens alignment between strategic priorities and field execution. • Equipping HRBPs to drive leadership development, succession planning, engagement action planning, and culture initiatives with greater focus and consistency. • Collaborate with business and clinical leadership to understand current and emerging leadership needs across the organization. • Provide consultation on selection, assessment, and interview processes to ensure alignment with NorthStar’s leadership profile and culture.

As an Associate SOC Advisor, you will work hand-in-hand with SOC analysts as part of Rapid7's Tactical Operations (TACOPS) team to help deliver service to our customers, all while gaining valuable experience in the field of Information Security in general and Managed Detection and Response (MDR), in particular. You will have the front row seat to observe, and learn the ever-evolving Cyber Threat Landscape and gain much coveted experience by helping Managed Services customers remediate and mitigate against prevalent threats. About the Team Rapid7's Managed Services deliver world class, 24/7/365 threat detection, incident response, vulnerability management, and application security services for our customers. As a member of Rapid7's TACOPS team, you are on the front-lines helping clients defend against and respond to today's biggest threats. Our analysts and Associate SOC Advisors keep a constant watch on our customers and provide guidance and strategies to help identify and remediate significant risks. Rapid7's TACOPS are fanatical about security and customer satisfaction, and are just as comfortable working in the weeds with engineers as we are briefing a CISO on a recent breach and security strategy. About the Role You will work with our various Managed Services teams to help deliver day-to-day tactical reports to our customers, help triage phishing and commodity malware alerts, and help address direct-customer needs and assist in Incident Response handling and customer communication. This role requires sound decision-making skills, the ability to operate effectively amid change and ambiguity, and a proactive approach to problem-solving in a fast-moving security environment. Associate SOC Advisor roles operate on a shift schedule (Wednesday to Saturday) after a 90 onboarding period. There is no night shift work involved with this role due to Rapid7's global Security Operations Center teams operating on a follow-the-sun model. Specifically, your focus will be to: - Notify and assist clients for any incidents with analysis in the client's environment - Engage with any security related inquiries from clients and perform initial triage analysis - Assist in supporting incident response engagements through customer communications and reporting - Work closely with TACOPS analysts and other cross-functional internal teams to convey recommendations to Rapid7 customers, to improve their overall security posture - Review and generate high-quality accurate and contextual customer deliverables - Perform log search queries to identify suspicious activity in customer environments - Help the Customer Advisor team build strong advisory relationships with customers and continuously exceeding client expectations - Ensure that customer's Rapid7 Platform technology is functional, and coordinate with Rapid7's support team when needed - Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap - Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base - Triage alerts in our global alert queue alongside experienced analysts as time allows The skills you'll bring include: - Experience using a homelab environment/TryHackMe/HackTheBox and a similar setup to gain practical security experience - Significant client relationship management experience - Strong understanding of common enterprise technologies - Proven ability to convey extremely technical concepts to audiences with varying technical prowess - Industry-related certifications i.e CompTIA( A+, Network+, Sec+, Cloud+, CySA+) and/or TCM Security (PSAA, PJPT, SOC) etc. - Interest in technology deployment and configuration experience - Strong interest in security frameworks and concepts - Peer-reviewing colleagues' work for errors and inaccuracies i.e quality assurance - Exhibit a a degree of resilience & understanding amid change and ambiguity - Partner closely with customers and cross-functional stakeholders to deliver seamless outcomes and consistently exceed expectations - Contribute to decision-making processes that impact operational efficiency and customer success - Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. #LI-MV1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.