NorthStar Anesthesia

Role Description The credentialing specialist will provide customer service centered and timely credentialing, re-credentialing and other necessary credentialing and provider enrollment activities for onboarding of initial and continued privileges of NorthStar Anesthesia medical providers caring for our patients. Such activities shall be performed in accordance with organization and department policies and procedures. This position can be performed from anywhere within the United States. Candidates must have reliable internet access and be able to work effectively in a virtual environment. Work site attendance may be required from time to time in accordance with business conditions. Essential Functions: - Perform credentialing activities within the organizational and department policies and procedures as well as applicable federal, state and accreditation regulatory standards. - Maintain knowledge of current provider enrollment requirements and client medical facility requirements for credentialing of providers. - Initiate credentialing and re-credentialing applications on behalf of providers for submission to client medical facilities as well as to applicable medical billing agencies. - Review provider files, document and report as applicable to recruiting, operations and client medical facility representatives of known malpractice claims, NPDB report activity, license disciplinary action or other activity that may affect medical provider credentialing. - Monitor, collect and maintain current copies of medical licenses, DEA certificates, malpractice coverage and other required credentialing documents for all providers. - Routinely monitor application processing and follow up as required until completion and provider is granted privileges at client medical facilities and applicable documentation is submitted to medical billing agencies. - Report to credentialing manager status of departmental operations and provider credentialing issues of concern. - Document and maintain credentialing activities of medical providers through utilization of department software application system and individual provider files. - Send notifications to client medical facilities and medical billing agencies regarding provider changes, including name changes, privilege resignations and terminations. - Establish and maintain customer service centered and productive working relationships with medical providers, peers, department partner teams, management staff and contacts outside the organization. - Promote NorthStar Anesthesia’s Core Values. - Demonstrates regular, reliable and predictable attendance. - Performs other duties as required. Qualifications - High school diploma or equivalent; associates degree or equivalent preferred. CPCS certification a plus. - Minimum of three years of work-related experience in the field of medical provider credentialing for medical facility fulfillment. Requirements - Proficient in Office 365 and applications (Word, Excel, Teams, Outlook). - Customer service / client focus communication (verbal and written). - Experience with primary sourcing of provider licensure, board certification, NPI, NPDB. - Experience in using a provider credentialing software or provider data management system. - Attention to detail and documentation. - Work well in a team environment. - Ability to organize and prioritize work and manage multiple priorities. - Professional verbal and written communication skills. Company Description NorthStar Anesthesia is a company of caregivers, founded by an anesthesiologist and a Certified Registered Nurse Anesthetist (CRNA). With more than 4,000 anesthesiologists and CRNAs under its banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on the provision of high-quality care while measurably improving operating room performance.

• Responsible for calculating the revenue guarantees and true-ups accurately and timely • Prepare all 85/15 remittances and invoices • Calculate and post the monthly management fees • Update the SNAFF/FFS forecast and track actuals • Prepare and post subcash allocations • Prepare and post bad debt allocations for Capio • Perform reconciliations of the Balance Sheet accounts • Provide information to the Financial Planning & Analysis and Operations team

• Specialize in successfully supporting clinical recruiting by owning contract staffing, both directly recruiting and engaging an agency to fill clinical roles • Guide agency through the hiring process, onboarding and credentialing to effectively meet critical staffing deadlines • Execute the contract staffing strategy established by team lead or department leader • Follow internal process in an organized manner to ensure teammates and internal partners are informed and have received appropriate documentation • Manage the recruiting process with an emphasis on contractors and locum tenens • Create and manage a pipeline of qualified candidates for current/future consideration in recruiting database • Accurately document, track and report recruiting activity • Partner with hiring manager on agency strategies

• The Senior Talent Business Partner serves as a strategic connector between Talent Management and the HR Business Partner (HRBP) team. • This role strengthens alignment between strategic priorities and field execution. • Equipping HRBPs to drive leadership development, succession planning, engagement action planning, and culture initiatives with greater focus and consistency. • Collaborate with business and clinical leadership to understand current and emerging leadership needs across the organization. • Provide consultation on selection, assessment, and interview processes to ensure alignment with NorthStar’s leadership profile and culture.

Role Overview Summary/Objective: The Senior Talent Business Partner serves as a strategic connector between Talent Management and the HR Business Partner (HRBP) team, ensuring enterprise talent strategies are effectively activated across the organization. This role strengthens alignment between strategic priorities and field execution—equipping HRBPs to drive leadership development, succession planning, engagement action planning, and culture initiatives with greater focus and consistency. In addition to this enterprise partnership work, the TBP will continue to support Clinical Leadership Recruiting by providing consultative partnership on leadership hiring strategies, assessing talent pipelines, and collaborating closely with the Clinical Recruiting team and business leaders to identify and attract high-impact physician and CRNA leaders. This position can be performed from anywhere within the United States. Candidates must have reliable internet access and be able to work effectively in a virtual environment. Work site attendance may be required from time to time in accordance with business conditions. Key Accountability Areas: - Succession management: 35% - Clinical leadership recruiting strategy and oversight: 30% - Clinical leader onboarding: 30% - HRP Support: 5% Essential Functions: - Strategic Talent Partnership - Partner with the Talent Management team to translate enterprise programs (Talent Reviews, leadership development, succession planning, engagement action planning) into actionable frameworks that empower HRBPs and business leaders. - Serve as a strategic advisor to HRBPs, helping interpret talent data, identify focus areas, and ensure consistent execution of talent and culture initiatives across regions. - Lead coordination of post-Talent Review and engagement follow-up, ensuring insights lead to measurable progress and visible leadership accountability. - Partner with HR Analytics to monitor progress and impact on key talent metrics, surfacing trends and recommendations to inform leadership decisions. - Clinical Leadership Recruiting - Collaborate with business and clinical leadership to understand current and emerging leadership needs across the organization. - Partner with Clinical Recruiting and HR leadership to ensure proactive pipeline development for key physician and CRNA leadership roles. - Provide consultation on selection, assessment, and interview processes to ensure alignment with NorthStar’s leadership profile and culture. - Support transitions of newly hired clinical leaders through onboarding touchpoints and partnership with Talent Management to ensure long-term success. - Support the design and implementation of learning pathways and recommend system improvements to enhance learner experience. - Cross-Functional Integration - Serve as the connective link between HR Centers of Excellence (Talent, DEI, Learning, Recruiting, HR Operations) to ensure aligned, streamlined delivery of HR initiatives. - Facilitate knowledge-sharing and best practices between HRBPs and Talent Management to improve consistency and effectiveness in execution. - Leadership & Culture Enablement - Reinforce leadership expectations and culture initiatives across HR and business teams. - Partner with HRBPs to drive initiatives that build engagement, retention, and leadership effectiveness. - Support field HR leaders in identifying development needs and connecting them to enterprise programs or resources. - Other - Promotes NorthStar Anesthesia’s Core Values. - Demonstrates regular, reliable and predictable attendance. - Performs other duties as required. Qualifications: - Bachelor’s degree in Human Resources, Business Administration, or related field preferred; Master’s degree preferred. - 7+ years of experience in HR, Talent Management, or Recruiting, with strong exposure to leadership development or organizational effectiveness. - Proven ability to build credibility and influence across senior leadership levels. - Strong analytical skills with the ability to interpret talent data and translate insights into action. - Demonstrated success managing cross-functional initiatives and driving follow-through across teams. - Healthcare or professional services experience strongly preferred. Knowledge, Skills and Abilities: - Strong attention to detail and organizational skills. - Excellent written and verbal communication abilities. - Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word). - Ability to manage multiple priorities and meet deadlines. - Demonstrated teamwork and customer service orientation. - Comfortable working independently in a fast-paced, hybrid environment. Qualifications NorthStar Anesthesia is a company of caregivers, founded by an anesthesiologist and a Certified Registered Nurse Anesthetist (CRNA). With more than 4,000 anesthesiologists and CRNAs under its banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on the provision of high-quality care while measurably improving operating room performance. To review our corporate opportunities, click here.

• Develop and monitor operational performance forecast and recommend solutions based upon analyses performed • Incorporate data from multiple internal and external sources and communicate results to leadership • Manage individual provider issues as well as requests for data on facility and provider productivity • Respond to custom request for support and analysis on new metrics, projects, and initiatives • Prepare data for all administration finance functions, including monthly financial and statistical reports

• Understand drivers of business performance: analyze complex data sets using tools like Power BI, Excel and SQL to identify performance trends and deliver actionable insights to decision makers. • Build and maintain Power BI dashboards to track KPIs in line with guidance from management and key stakeholders. • Respond to recurring and ad-hoc analytical requests from leadership, the Project Manager, and other key stakeholders. • Develop and maintain dynamic models to forecast business performance, incorporating data from multiple sources. • Identify workflow and reporting improvements to enhance automation, insight generation, and data visibility. • Provide analytics that support executive reporting and vendor oversight, highlighting SLA and workflow performance trends. • Maintain data validation protocols and document business rules and reporting logic to ensure accuracy, consistency, and transparency in reporting and dashboards. • Manage concurrent and competing priorities with support from management to deliver high quality and timely work product. • Promote NorthStar Anesthesia’s Core Values. • Demonstrates regular, reliable and predictable attendance. • Performs other duties as required.

• Oversight and management of Revenue Cycle Analytics necessary for reporting performance to all areas of the company. • Understand drivers of business performance for the Revenue Cycle unit, and proactively analyze complex data sets to identify trends and deliver actionable insights to decision-makers. • Effectively communicate with internal and client executive leaders (VP, C-suite) to describe performance, trends, risks, and opportunities. • Manages internal processes and system functionality to determine and communicate corrective action/process improvement. • Evaluate internal systems for inefficiencies and inaccuracies and support a data quality program to deliver resolutions and/or protocols for handling, processing and cleaning data. • Create an environment of continuous process improvement.

• System Administration • Maintain and update software systems to ensure optimal performance. • Review product updates, assess applicability to NorthStar, and plan and execute system updates. • Act as the primary point of contact with vendor • Participate as a system subject matter expert in process optimization initiatives. • Provide guidance and support to end users in leveraging system capabilities to support process improvement. • Manage Tier 2 and Tier 3 help desk tickets

• This role oversees new contract start-up and integration activity at the enterprise-level, ensuring strategic alignment, cross-functional coordination, and readiness for anesthesia services on Day 1. • Project management • Independently design and drive project plans for each start-up, with an eye to stakeholder buy-in, communication, and efficiency • Personally manage project activities, including meeting coordination and agendas, follow-up notes, communication plans, deliverable creation, and project updates to stakeholders • Manage external client communication and stakeholder management from Business Development hand-off to go-live • Identify barriers and risks to success; independently mitigate them as appropriate, and escalate to the executive team as needed • Create and execute on risk-mitigation strategies and/or facilitate changes in strategy when barriers arise • Create systems to monitor and evolve business processes to scale the start-up function across the enterprise • Accountable for results • Accountable for the operational and clinical success of start-ups and go-lives • Ensure anesthesia services are transitioned safely and effectively to NorthStar on day one • Accountable for clear executive and internal communication, as well as risk escalation/mitigation • Accountable for managing client expectations throughout the start-up period • Codify Processes • Build on and refine existing project planning and project management tools for the start-up process • Make recommendations to individual departments and functions on process enhancements, communication strategy, project management tools and deliverable(s)