Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.Job Summary This position contributes to the Bon Secours Mercy Health mission and vision by supporting compliance activities within their assigned functional area as part of the overarching BMSH compliance program. ***This is a remote/work from home position. Hire must be able to work eastern time zone hours. Essential Job Functions - Works collaboratively with the Compliance team members and key stakeholders across the system to implement the compliance program elements for the functional area(s). - Assists in the development of the annual compliance workplan within assigned functional areas by performing risk assessments including interviewing operational staff, reviewing high risk areas highlighted by government agencies, identifying risk areas through data analytics and reviewing industry experts' trends. - Investigates potential compliance incidents and ensure appropriate corrective action in accordance with applicable legal requirements and organizational policies and procedures. - Serves as a subject matter expert in assigned functional areas by researching compliance issues and providing compliance guidance regarding application and implementation of legal requirements and organizational policies and procedures. - Provides educational updates regarding changes in legislation, regulations and other requirements impacting assigned functional areas. - Utilizes data analytics techniques, statistical analysis and modeling, and databases developed internally, or in conjunction with other third-party vendors to detect and trend potential compliance issues. - Assists in the development of corrective action plans (CAP), oversight tools to support operational efforts. Assists in tracking all activities related to the CAP. - Performs audits and monitoring within assigned functional areas; recommend, capture and monitor corrective action plans through implementation. - Assists with periodic reviews and revisions of the Compliance policies, protocols and procedures. - Develops educational content and trending of non-compliant activities to enhance proficiency and competency, understanding of standards and the consequences of non-compliance. Prepares multi-faceted oral, written and electronic communications and presentations to facilitate discussion, networking, decision-making and proactive responses to meet current and emerging challenges among affected parties and entities. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Certified in Healthcare Compliance – Health Care Compliance Association (preferred) Education Bachelors, Healthcare, Business administration or related field (required). Work Experience Three to five years of in-depth experience within healthcare operations or compliance related activities. Skills - Demonstrate advanced knowledge of healthcare regulatory requirements (HIPAA, DPA, CMS, OIG, Stark, Anti-Kickback, etc.). - Manage investigations, including oversight of fact-finding, interviews, and documentation. - Draft, refine, and maintain compliance policies and procedures with minimal supervision. Design, coordinate, and deliver compliance education and training initiatives. - Collaborate with SMEs to tract corrective actions and ensure remediation is effective. - Analyze and synthesize compliance data, including AI-assisted analytics—to identify trends and risks. Ensure accurate and timely maintenance of compliance data and metrics. - Conduct targeted regulatory research and communicate results in concise summaries. - Demonstrate advanced proficient in Microsoft Office Suite and Copilot tools. Navigate EMR systems to access documentation supporting compliance reviews. - Apply critical thinking and creative problem-solving in program management. - Actively listen and communicate effectively across diverse audiences. Build trust and influence among leadership and staff. Collaborate cross-functionally to advance compliance initiatives. - Adapt to shifting priorities and regulatory demands. - Exercise sound judgment and always maintain confidentiality. Employ conflict resolution techniques to manage sensitive situations. - Operate independently and demonstrate initiative in leading projects. Model and promote a culture of compliance and ethical integrity. Exhibit precision, attention to detail, and accountability in all outputs. As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

• Develop, execute, and lead operational plans for programs and initiatives related to assigned line of business across all market segments and for maintaining alignment and identifying interdependencies between all program level work efforts • Collaborate with various business units, cross functional teams and key stakeholders to ensure timely, accurate and on budget implementation of programs • Conduct analysis, designs solutions, and monitors performance against metrics, business and/or client requirements • Manage products/programs and implement tools/enhancements to ensure new strategies are successfully developed and implemented • Collaborate with other business units to develop business cases to support new program opportunities/enhancements and performance target metrics • Other duties as assigned

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Program lead supporting all critical program management activities for Sales Flow 360. This is a key role that leads workflow design, development for New and Renewal business for our field colleagues. **Position may sit in any location. Responsibilities · Lead discussions with key stakeholders and business partners to identify opportunities to improve the ways our field colleagues support new and renewal business quoting, negotiations, and sold to implementation · Leads requirements gathering sessions with our DDAT partners to support development work in Salesforce and supporting applications · Supports questions from project managers and provides guidance on best way to approach business needs · Responsible for sign-off of business requirements and coordinating with Lead Director for approval/ decisions. · Supports questions from the field related to Sales Flow 360 and Allowances process · Determines what collateral/user guides/FAQ documents are required or need to be updated based on changes introduced · Coordinates with other Sales Enablement teams to articulate training/communications needs · Works with business partners and stakeholders to determine business readiness and change management needs to support rollout of new technology enabled workflows Required Qualifications · Minimum 7 years Project Management · Healthcare Industry · Minimum 7 years of experience in management consulting, financial analysis, project management, operations management, sales and/or marketing · Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity · Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives. · Ability to travel as needed for onsite meetings. Preferred Qualifications · Strong understanding of the Aetna business through sales quoting and rating · Business Process Design · Effectively manage organization's resources including expenses, capital, and assets Education · Bachelor's degree preferred/specialized training/relevant professional qualification. Pay Range The typical pay range for this role is: $67,900.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Lead the development, implementation, and continuous improvement of engineering measurement systems. • Serve as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain. • Define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality. • Develop and execute the engineering quality metrics program across all product lines. • Standardize processes for capturing and reporting engineering and product quality data.