• Own the end-to-end monthly SIOP/IBP cycle for the Americas, establishing agendas, standard work, inputs, and analytics to ensure forums collaborate effectively , generate clear risks and opportunities, quantified gaps, actionable outcomes, and documented owners. • Drive a single aligned regional forecast (“one number”) with agreed assumptions, collaborating with Commercial to improve accuracy, reduce bias, strengthen demand signals, and ensure Operations and Supply Chain feasibility is incorporated early. • Manage structured scenario planning and decision-making under constraints—asset, raw material, logistics, or quality—and own supply allocation frameworks supporting customer segmentation, service policies, margin-based decisions, and escalation to executives. • Drive measurable reductions in excess, obsolete, and hidden-buffer inventory by implementing disciplined safety stock, lead time, and segmentation governance, while partnering with Finance to align planning and inventory targets with financial commitments. • Build a performance management system tracking OTIF, schedule attainment, forecast accuracy, inventory turns, and freight costs, while driving root-cause resolution for recurring planning issues. • Establish expectations and capability standards for planners, coaching and developing talent to strengthen bench depth, and define adoption requirements for standard work and governance rhythms. • Serve as the Americas customer and deployment partner to the Global CoE, adopting global standards, tools, and KPIs locally, and providing structured feedback on playbook gaps, adoption barriers, training needs, and system enablement priorities.

Overview At Team Xbox, we are on a mission to bring the joy and community of gaming to everyone on the planet – putting players at the center and enabling them to play the games they want, with the people they want, anywhere they want. As the Director of Strategic Partner Management, you are accountable for the end-to-end strategic relationship with and commercial results of one or more highly strategic third-party game publishers. This role serves as the executive owner and trusted advisor for the publisher(s), responsible for aligning the partner’s long-term business growth and creative ambitions with Xbox’s platform, commercial, and ecosystem priorities. This role is intentionally focused on depth, trust, and strategic impact, reflecting the scale and importance of the assigned account(s). Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - Own and author the multiyear Xbox strategy for a top tier, enterprise scale publisher, with accountability for long-term growth, partner trust, and material Xbox business outcomes. - Serve as the primary executive point of contact for the partner, leading executive vice president level engagement, quarterly business planning, roadmap alignment, and strategic planning discussions. - Drive multiyear account strategy and portfolio planning across the partner’s slate of titles and franchises, including prioritization, investment tradeoffs, and platform alignment. - Act as the principal strategic authority for Xbox’s approach to the partner, resolving complex tradeoffs across platforms, product, finance, and policy with minimal oversight. - Lead and orchestrate cross organizational alignment across Platform, Product, Engineering, Marketing, Store, Finance, Legal, and Operations to ensure consistent delivery against strategic objectives. - Develop reusable engagement models, planning frameworks, and executive narratives that scale beyond the account and inform Xbox’s broader third‑party partnership strategy. - Own executive level escalation management, risk mitigation, and issue resolution for the account. - Shape and land partner facing narratives, including platform strategy, policy evolution, and go‑to‑market alignment. - Identify and unlock new growth opportunities across platform capabilities, monetization models, and partnership expansion using data-driven insights. - Provide clear partner signal and strategic context to Xbox leadership to influence product priorities, business models, and investment decisions. The successful contributor will: - A Connector - Establish and maintain deep executive relationships across the partner organization and the broader gaming ecosystem. Leverage these relationships to gather signal, identify opportunities, and enable long-term strategic alignment. - Accelerate Business for the Publisher and Xbox - Lead by example in understanding the partner’s business, creative priorities, and community. Identify, evaluate, and champion new growth opportunities in support of win-win partnerships. Develop strategic rationale and economic models, partner with Business Development and Strategy on deal structure and negotiations, and drive opportunities forward. - Partner Feedback and Data‑Driven - Continuously synthesize partner feedback, performance data, and external industry trends to inform strategy. Use insights to influence product roadmaps, partnership models, and execution priorities. - Drive Operational Optimization - Set the standard for what superior quality looks like—clear strategy, compelling business cases, strong executive communication, disciplined execution, and consistent follow-through. Qualifications - Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field) - OR equivalent experience. Preferred Qualifications - Demonstrated experience managing large-scale, high-stake strategic partnerships. - Proven ability to operate as an executive peer with partners and internal executive leadership. - Strong strategic judgment, commercial acumen, and comfort operating in fast‑paced, ambiguous environments. - Proven executive presence, communication, and presentation skills. - Inclusive, collaborative leadership style that will solve problems and follow through. - Ability to travel domestically and internationally up to 25%. - Playing video games of any type is a plus. #gamingjobs Business Development IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This role has direct responsibility for delivering the sales objectives and assigned portfolio management within the Group Travel Partner Americas Sales team, across specified markets & segments, to deliver revenue & growth opportunities to IHG. Your day to day Strategic Account Management - Drive a culture of insight-based, create strategies to identify business opportunities for existing and emerging Group Travel partners - Have a strong understanding and experience in working with B2B customers in the Group Travel Partners vertical, or within a National Sales organization. - Explore unique ways to drive returns (share shift, Mutual Value, partnerships, etc.) - Anticipate & overcome objections through thoughtful research & consideration of potential solutions, impactful negotiation skills and creative problem-solving - Prioritize time to think & strategize; create & execute a Strategic Account Plan - Be a strategic leader of global account team(s) as applicable Sales & Business Acumen - Possess end-to-end critical thinking skills: the ability to interpret & action data, articulate a business case, and evaluate ROI/financial impact of potential actions - Focus on Business Development and Account Management of Assigned Accounts; Create account growth and share strategies for existing account portfolio - Mastery of industry & IHG metrics, reporting, tools (IHG Javelin) & sales methodologies (7 Habits) - Research & action calculated risks to enhance our ability to close revenue & shift market share amongst key accounts - Achieve yearly financial targets & business goals - Embody a seeker mentality; always look for the next revenue opportunity within your accounts Work Collaboratively - Appropriately share information & ideas across stakeholder groups & IHG tools & resources to advance sales efforts - Be a valued advisor sought out by others for guidance - Exhibit an ability to influence others within the organization to achieve intended outcomes - Encourage & participate in open & honest dialogue amongst account teams, peers & leaders - Champion interdependency & act as a liaison for Global Sales in cross-functional working groups What we need from you - Bachelor’s Degree in Management, Business, Hospitality or an equivalent combination of education and work-related experience. - Minimum of 5 years of National, Global Sales or on property sales experience - Demonstrated knowledge of hotels and hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills. - Demonstrated experience in working in global markets, deep understanding of managing across cultural teams and cultural client interactions. - Demonstrated sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation. - Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Must be able to work effectively at board level in client companies, possess strong relationship management skills, and well-developed negotiating and persuading abilities. - Demonstrated knowledge of competitors’ sales strategies, positions and initiatives. - Demonstrate a strong commercial acumen and hold a high-level understanding of operating in an owned managed and franchised environment. Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required. Travel – 50% Location – Remote: **Candidate must reside in the United States within one [1] hour proximity to a major US airport** The salary range for this role is $83,000.00 to $115,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-YM1

• Establish and lead the strategic workforce planning discipline for the Provider Business Unit. • Define the long-term workforce strategy, balancing demand forecasts, staffing capacity, productivity, and cost efficiency. • Serve as the primary architect for workforce planning processes and governance. • Collaborate with the Business Intelligence Team to develop and improve the WFM Solutions Suite. • Analyze and communicate capacity and productivity trends and performance metrics to Provider BU leadership.