• Support automations, data models, and new processes within the HubSpot platform while contributing to custom developments and integrations for external clients. • Work on scalable, tailored solutions that address client business needs. • Identify areas of continuous improvement via optimizations and iterations to existing client portals. • Confidently and accurately solve complex problems using HubSpot-centered solutions. • Create diagrams and process maps using tools like Lucidchart to illustrate solutions clearly. • Act as a point of contact for clients; proactively identify, prioritize, and communicate client engagement needs. • Strategically identify opportunities for HubSpot solutions that align with client goals and objectives. • Participate in sprint cadences, plan work accordingly, and attend weekly sprint meetings with clients. • Present technical concepts as actionable business use cases, ensuring clarity and alignment with client goals. • Participate in user acceptance testing (UAT) with clients, ensuring deliverables meet quality expectations. • Train clients on deliverables and platform processes; train the trainer sessions. • Work closely with Delivery Leads, Senior Consultants, and technical resources to execute tasks and ensure seamless execution. • Work with other consultants and internal teams to conduct quality assurance (QA) on deliverables. • Perform backlog grooming and task prioritization for new and existing Managed Services clients. • Support existing HubSpot features, including API integrations and webhooks while maintaining data integrity and governance. • Execute small-batch data migrations, property setups, and third-party app integrations to ensure seamless transitions for clients. • Stay updated on HubSpot beta features and other technological advancements to deliver cutting-edge solutions.

• Lead solution discovery and technical design across multiple Salesforce clouds and implementations • Translate complex business requirements into scalable, maintainable Salesforce solutions • Guide discovery, lead design sessions, and facilitate stakeholder alignment through successful completion of projects • Oversee and participate in build work and quality assurance • Work as part of a project team alongside both internal and external clients • Mentor internal team members and contribute to the technical standards and best practices

• Support the Enterprise Greenfield Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity. • Develop deep expertise in New Relic products and services to provide customer-specific value propositions highlighting the benefits and differentiators of our products. • Identify and resolve critical business/technical issues. • Take technical ownership of the entire sales cycle and drive it to a successful close.

• Ensures the highest quality solution designs and implementation. • Lead Project solution design through implementations, overseeing critical milestones. • Complete RFP responses. • Work with the sales team to drive sales cycles to completion. • Promptly communicate, engage, and act to remedy client satisfaction issues. • Lead design meetings with clients to identify their business process requirements and technical needs. • Architect complex and large-scale solutions, including creating detailed architectural diagrams and specifications.