The Associate Financial Aid Advisor role is responsible for providing best-in-class financing and financial aid support to Capella’s learners before, during, and after their program enrollment. This position will provide personalized interactions through different communication channels (phone, email, chat, text), and will coach learners through key decisions and solutions regarding funding their programs. Essential Duties & Responsibilities: - Learner support, guidance, and empathy: provide learners with a positive experience and personal attention in inbound and outbound interactions. - Team support and growth mindset: engage in larger team dialogue and brainstorming to improve team performance in a meaningful way, drive process improvements, and ability to provide learners highest quality experience. Participate in initial training, ongoing team training, and focus groups to provide feedback on improvements. Engage in the coaching process for improvement. - Problem solving and solutions focus: Proactively assess learner needs to assist them in making fully informed decisions about their financing plans. - Financing knowledge and expertise: assist learners in understanding and utilizing their financing plan to enable the most direct path to program completion. Provide financial literacy including but not limited to responsible borrowing, repayment, federal loan process, tuition reimbursement, and payment plan options. - System knowledge and navigation: leverage tools, systems, and software applications to optimize learner engagement. - Change management and continuous improvement: comfort level trying new concepts and learning new processes and systems to improve the learner and team experience. Job Skills: - Ability to provide and influence positive learner experience. - Ability to think critically to build plans of action and personalized solutions for learners. - Ability to learn and continuously build upon knowledge of financial aid and financing details and a broader understanding of the learner's journey. - Ability to form positive working relationships, communicate effectively, and foster team interactions. - Fundamental understanding of FAST goals and university goals to support learners and meet support demand. - Ability to drive results in a team environment. - Create and foster a Diverse, Equitable, and Inclusive culture. - Ability to demonstrate ethical judgment and adherence to financing/financial aid compliance needs in response to complex learner situations. - Ability to uphold team brand and collaborate effectively across other departments at the university. - Ability to manage sensitive and confidential information. Demonstrate comfort with federal regulations and policies. - Ability to prioritize and work through multiple learner situations at any time. - Ability to effectively communicate through a variety of channels. - Proficiency in Microsoft Office Suite. - Excellent written and verbal communication. - Effective time management skills, dependable and reliable. Work Experience: - 1+ year in financial aid contact role or customer experience support/advisor. Education: - Bachelor’s degree preferred. Other: - Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). - Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs. - If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. - Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. - This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies. - Must be able to meet critical thinking and problem-solving aspects aligned to job duties, as well as effectively communicating with co-workers. - Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. - Able to access information using a computer. - Other essential functions and marginal job functions are subject to modification. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $17.75 - $27.00 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a self-driven and detail-oriented Finance Manager to join our FP&A team in a high-growth Saas company that values diversity and accountability. This is a unique opportunity to join an international technology company where you will play a critical role in managing and shaping the strategic direction of the organization through diligent and collaborative support of key functional areas. Your Role: As a leader of the FP&A team, you will monitor, analyze and manage the expenses and headcount of key functional areas. You own companywide headcount planning, consolidation of financials and is a key contributor of Board presentation preparation. You form thorough understanding of headcount strategies across the various functional areas and how they impact the financials through close partnership with HR and functional leaders. You are the trusted advisor who can understand the big picture while comfortable manipulating large sets of data to produce insightful analyses. - Weekly and monthly reconciliation of headcount and related assumptions that drive forecast accuracy - Update rolling forecast, annual budget and long-range plan as well as relevant KPIs - Consolidate expenses from various FP&A team members to understand overall impact on EBITDA and make adjustments necessary to align with business strategy - Work directly with Finance leadership team to produce content for Board presentations - Proactively research variances or anomalies promptly surface issues and address them effectively with the appropriate parties. Comfortable pulling general ledger details to investigate discrepancies - Ability to forge collaborative relationships across the organization and effectively communicate to different stakeholders - Continuously improve processes and/or assess adoption of new tools to drive greater efficiency and accuracy - A team leader who enjoys mentoring and coaching analysts to help them reach their potential Qualifications - 8+ years of Finance or Accounting experience in a fast-paced international environment, preferably in a technology company - Bachelor's degree in finance, statistics, economics, business, or other related field - Excellent Excel skills and high degree of comfort working with large data sets. Experience with financial planning software such as Adaptive Planning is highly preferred - Strong financial acumen and fundamental understanding of accounting principles - Experience managing and coaching direct reports is preferred - A self-starter with a strong sense of ownership and accountability. Willingness to dive into the details while maintaining perspective of the big picture - Excellent written and verbal communication skills in English; a strong collaborator who keeps their stakeholders informed in a timely and effectively manner Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

• Lead the strategic design, development, and implementation of robust, scalable Record-to-Report solutions • Define and champion the SAP FICO roadmap • Articulate and present the functionality, features, benefits, and strategic impact of financial solutions • Oversee the creation and ensure the quality of system blueprints • Provide leadership and expert oversight for troubleshooting complex issues • Direct and facilitate coordination with SD, MM, PP analysts • Manage the relationship and escalation processes with SAP Support • Lead, mentor, and develop team members • Drive strategy and manage execution across organizational boundaries • Establish and maintain strong governance frameworks for system changes

• Lead the annual budgeting process, periodic forecasts, and long-term financial planning • Monitor actual results versus plan, analyze variances, and identify risks and opportunities • Monitor and analyze business metrics such as revenue, bookings, margin, and EBITDA • Develop financial models and scenario analyses to support strategic decision-making • Prepare management reports and executive presentations for local and global leadership • Support monthly and quarterly business performance meetings (business reviews) • Partner with marketing, product, and operations teams to support growth and profitability initiatives • Assess the financial viability of new projects, products, or investments • Contribute to pricing strategy discussions and margin optimization • Lead and develop the FP&A team, set priorities, review analyses, and support team development