• Responsible for the design, installation, configuration, maintenance and security of network-related architectures. • Technical environment includes: Cisco ISE Meraki, Wi-Fi, Firepower FTD & ASA Firewalls. • Developing prerequisites for networks, firewalls, routers, and other network devices. • Performing vulnerability assessment, security testing, and risk analysis • Develop and maintain documentation related to the installation, administration, and maintenance of infrastructure • Firewall Design/Administration, Intrusion Prevention, Event Analysis, Network Analytics, Packet Analysis • DNS Security • Web Application Firewalls • Incident Handling of security related investigation • Cisco Firepower Appliances running FTD instances • Cisco ASA Firewall Configuration for SSL VPN Clients • Network Packet Analysis

**About Telestream** Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. We empower content creators and distributors to produce and deliver high-quality video content while optimizing operations and maximizing revenue. Our teams work diligently to innovate and support world-class services, and we are looking for a skilled Network Engineer to join our IT team. **Location: Remote US** **Role Overview** As a Network Engineer at Telestream, you will be responsible for managing and maintaining our network infrastructure to ensure seamless connectivity and security across the organization. You will play a critical role in monitoring network performance, troubleshooting issues, implementing network changes, and supporting internal users. Your expertise will help us maintain robust and efficient network operations while aligning with our strategic goals.

• Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto. • Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V. • Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services. • Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection. • Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions. • Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices. • Work with clients to develop and implement disaster recovery and business continuity plans. • Provide Level 1 and Level 2 technical support for system, network, and application issues. • Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations. • Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems. • Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers. • Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure. • Collaborate with internal and external teams to provide effective IT solutions and support. • Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner. • Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system. • Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations. • Provide regular reports on system performance, uptime, and security incidents to management and clients.

• Maintain and administer computer networks and related computing environments • Perform disaster recovery operations and data backups when required • Protect data, software, and hardware by implementing network security measures • Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems • Monitor network performance to determine if adjustments need to be made • Confer with network users about solving existing system problems • Operate master consoles to monitor network performance