• Maintain and administer computer networks and related computing environments • Perform disaster recovery operations and data backups when required • Protect data, software, and hardware by implementing network security measures • Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems • Monitor network performance to determine if adjustments need to be made • Confer with network users about solving existing system problems • Operate master consoles to monitor network performance

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - This exciting role is a fast-paced healthcare provider support role, intended to foster a positive provider experience by responding to provider inquiries, performing provider demographic updates and data audits, as well as other provider initiatives. - The role is an individual contributor position, but part of a broader team of colleagues with similar responsibilities. Key Responsibilities - Manage the provider application / onboarding process and workflow within internal systems, ensuring information is collected and documented against workflow standards. - Role is responsible for achieving production volume standards as defined by department management, and may only focus on specific aspects of the provider application / inquiry / data integrity processes (as defined by management) - Role will be oriented to specific workflow supporting these tasks, and will generally follow these workflow expectations towards production expectations - Respond to provider inquiries (Network Assistance Form tickets) spanning several types of inquiries (ex: status of their application) - Role will conduct necessary independent research/outreach/steps to resolve provider situations within specified turnaround times - Research provider requests for demographic data maintenance to validate accuracy of change request and/or if more information may be needed. Interact with provider to close information gaps where necessary. - Work with internal cross-functional partners to submit information updates into various provider data systems - Ensure accuracy of our provider applications, inquiry responses, and all corresponding data by engaging in related review and audit processes - Role will interact with external providers and must demonstrate appropriate professionalism and communication standards Required Qualifications - 2-5 years data entry experience - 1-2 years of Health industry service experience - Microsoft Office experience Preferred Qualifications - Knowledge of PRMS and EPDB or Smart Front End . Education - Associate degree or equivalent combination of education and experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the role Dispel is seeking a Cloud Network Architect (IC6) to lead the design and evolution of secure, scalable network architectures across cloud, hybrid, and on-premise environments. This role operates at a senior individual contributor level, balancing strategic architecture, hands-on implementation, and cross-functional enablement. You will translate complex business and security requirements into robust network designs, support mission-critical systems, and drive improvements across our infrastructure and engineering practices. This role requires both deep technical expertise and strong communication skills, as you will influence decisions across Engineering, Product, and Operations. This is a remote role with up to 30% travel. Candidates must be able to pass an extensive background check.

Responsibilities & Qualifications RESPONSIBILITIES - The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches - Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches - Understand equipment capabilities to follow network operational support procedures related to Campus Switches - Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches - Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches - Implementation, integration & migration planning and operational support for Campus Switches - Troubleshooting of network issues - Ongoing, informal, knowledge transfer for Campus Switches - Able to open OEM TAC cases for the VA - Submission of problem reports to RE - Ad-hoc written summary reports on equipment and network problems - Follow equipment test plans and provide documented results - Configuration Expertise on proposed platform to include all Campus Switches - Develop installation Network diagrams - Operations and support procedures - Technical input to major service outage root cause analysis and corrective action reports - Respond to and Resolve Trouble Ticket escalations via VA Ticketing System and MS Teams support channel - Support and planning for equipment migrations - Scripted cutover procedures - Go/No-go Criteria for migration and cutovers - Use miscellaneous scripting support using OEM solution - Subject Matter Expertise (SME) in the Configuration and Implementation of systems for Campus Switches integration to any other functional areas (examples: IPAM, LiveAction, ISE, Palo Alto, Server/Core Switches) - Document the process for the bulk importing of data or any other data transfers - Assist in the testing the development of automation tools to enhance the network operational environment - Travel to equipment test site for training and to assist with installations for up to three weeks. REQUIRED QUALIFICATIONS - A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network environment - Must be willing to travel - Successful passing of VA HIGH BI clearance is required - Must possess a valid Real ID-compliant state driver’s license and provide proof of current vehicle insurance - Must complete and pass a two-step Tuberculosis (TB) test, provided by the company - Experience with Juniper software - Experience with operations, maintenance and troubleshooting of large complex networks - Ability to interact effectively with all levels of management required - Must reside within the continental United States - Must be able to speak & read/write in English CERTIFICATIONS - JNCIP-ENT certification is preferred Overview We are seeking a Campus Network Engineer Supervisor to join our team supporting VA LAN CCT. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Candidates must reside in one of our approved hiring states within the United States. - Type of environment: Remote w/nationwide travel to customer sites - Noise level: Medium - Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. - Amount of Travel: 75% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S. Citizen Successful passing of VA HIGH BI clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)