• Acts as a broad subject matter expert for service line Epic functionality and integrated third-party applications. • Identifies best practices for the business and works closely with stakeholders to define the technical systems and enhancements needed to deliver business results. • Conducts research on possible solutions and makes recommendations based on findings. • Develops detailed analysis for proposals that outline feasibility, scalability and costs. • Suggests, designs, tests, implements, and evaluates solutions. • Contributes to service line research for business needs and translates into the technical enhancements necessary for configuration and business process changes. • Develops proposals that outline feasibility and costs. • Codes complex functions including building application tables and reports for multiple Epic applications. • Tests build to ensure quality delivery to business partners. • Implements and stabilizes core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases. • Proactively identifies and solves complex problems; uses ground-breaking and innovative methods to think beyond existing solutions which impact business direction and drive business performance. • Researches and recommends best practices for scalability, supportability, ease of maintenance, and system performance. • Analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making. • Leads functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity. • Plans and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements. • Troubleshoots and resolves complex integrated issues crossing applications and works with vendors to solve issues. • Performs other duties as assigned.

Role Description We are seeking a highly skilled Systems Engineer (SE) to join our State, Local, and Education (SLED) team in Arizona. This role is critical in driving technical strategy, enabling customer success, and supporting sales initiatives across the SLED market. You will act as a trusted advisor to customers, providing deep technical expertise and innovative solutions that align with their business objectives. - Partner with Account Executives to develop and execute technical strategies for SLED customers. - Deliver compelling technical presentations, demos, and proof-of-concepts. - Design and architect solutions leveraging our portfolio (networking, compute, storage, cloud, security). - Provide technical leadership throughout the sales cycle, including RFP responses and solution validation. - Stay current on industry trends, emerging technologies, and competitive landscape. - Support customer enablement and training initiatives. - Collaborate with internal teams to ensure successful deployment and adoption of solutions. Qualifications - 5+ years in a pre-sales engineering or technical consulting role. - Strong knowledge of enterprise networking, cloud architectures, security, and data center technologies. - Familiarity with SLED procurement processes and compliance requirements. - Excellent communication and presentation skills. - Ability to travel within Arizona as needed. Requirements - Certifications such as JNCIP, Aruba Professional Certification, or equivalent. - Experience with public sector contracts and funding models. - Hands-on experience with multi-vendor environments. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach any career goals you have. - Unconditional Inclusion: A commitment to inclusivity and celebrating individual uniqueness.

Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. As a Pre-Sales Engineer, you will be responsible for managing pre-sales technical / functional support to prospective clients and customers while ensuring customer satisfaction. With a proven track record of successful sales support activity, the Pre-Sales Engineer will present and articulate the capabilities and values of a HPE Network Solution versus that of our competitors. The preferred candidate will have career level experience with networking infrastructure technologies in all arenas. The Pre-Sales Engineer will work with Territory Managers to qualify opportunities and convert leads into successful engagements. This position requires the ability to lead in a team environment and to collaborate on the development of innovative, tailored solutions for both clients and prospects. - Manage account and partner responsibilities for selected accounts in assigned territory. - Provide the optimum combination of hardware, software, and services to meet complex customer needs. - Play a role in the development of the bid, proposal, and presentation of the solution to the prospect. - Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory. - Deliver technical presentations to customers, partners, and potential prospects. - Manage channel partners to help drive business and deliver demand generation events. - Develop account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals. - Possess competitive knowledge including solution, technology, and product offerings. - Provide consultative support to key internal/external stakeholders in assigned territory. - Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. - Prepare detailed product specifications for the development and implementation of customer products/applications/solutions. - Create detailed design and implementation specifications for complex products/applications/solutions. - Build and execute a proof of concept based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. - Provide consultation to prospective users and/or product capability assessment and validation. Qualifications - 5+ years of infrastructure engineering with focus on wireless, switching, security, network administration, and cloud solutions. - Some experience with successful pre-sales support and SLED is preferred. - Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills. - Must be customer focused and have the ability to design and manage solutions to complex technical issues. - Ability to interface with senior levels of internal / external organizations is required. - Due to the responsibilities of this role, it does require being a US citizen or Green Card holder. Additional Skills - Accountability - Active Learning - Active Listening - Assertiveness - Building Rapport - Buyer Personas - Coaching - Complex Sales - Creativity - Critical Thinking - Cross-Functional Teamwork - Customer Experience Strategy - Customer Interactions - Design Thinking - Empathy - Financial Acumen - Follow-Through - Growth Mindset - Identifying Sales Opportunities - Industry Knowledge - Intellectual Curiosity - Long Term Planning - Managing Ambiguity Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach career goals. - Unconditional Inclusion: Celebrating individual uniqueness and valuing varied backgrounds.

• Develop and maintain deep technical knowledge across the entire HPE Networking portfolio, including Aruba and Juniper technologies such as wireless, switching, routing, SD-WAN, network security, ClearPass, Central cloud management, data center networking, and automation. • Act as a subject matter expert and trusted advisor. • Enable channel partners through technical training, workshops, and hands-on guidance. • Support partners in identifying and qualifying opportunities, developing solution architectures, and demonstrating the business benefits of HPE networking technologies. • Teach how to design scalable, reliable, and cost-effective solutions that align with customer requirements. • Provide technical assistance with SKUs, licensing, demonstration equipment, lab environments, and escalations to technical support when required.