About the role   The Sales Training Team is responsible for ensuring the effective onboarding, and continuing education, of Sales, and Sales related professionals, within Blackbaud.  Blackbaud continues to invest heavily in the development of its Sales and Sales related teams and this role will ensure those investments deliver on both our time to value and growth goals.  As a Sales Trainer focused on continuing education, this role will report directly to the Director of Sales Training and will be responsible for ensuring that existing AE’s have the knowledge and skills necessary to increase their overall sales effectiveness.   What you’ll do   - Own the design and execution of post onboarding, in role development, programs that drive measurable improvements in seller productivity, deal execution, and revenue outcomes for Account Executives. - Deliver targeted, just-in-time enablement (live, virtual, and self-paced) to address evolving business priorities, product changes, and identified performance gaps. - Deliver global enablement programs using a blended learning approach (e-learning, self-paced content, instructor led sessions, certifications) tailored to regional and role based needs across US, Canada, BBE, and BBP teams. - Key contributor to implementing and curating curriculum, presentations, documentation and resources to support an innovative enablement program - Partner with Sales Leadership, Sales Operations, and subject matter experts to ensure enablement is reinforced in the flow of work through coaching, inspection, and ongoing reinforcement—not onetime training events. - Partner with the Awareness to Revenue organization to understand, influence, and align tools, processes, and workflows that impact AE effectiveness—ensuring enablement programs are supported by the right systems and resources. - In concert with Sales Operations, track and report the impact of our Continuing Education programs for relevant stakeholders - Establish continuous feedback loops and iterate on programs to ensure enablement remains aligned to seller needs, market changes, and strategic initiatives. - Interface with Sales leaders and functional groups to ensure our Continuing Education program aligns with our strategic initiatives What you’ll bring   - Minimum 1 - 3 years’ experience in enablement or relevant technology Sales, Marketing, Enablement of Sales Support roles in the B2B space - Familiarity with Adult Learning techniques a plus  - Ability to engage and inspire through both content and delivery - Strong interpersonal and communication skills that span various cultures and professional backgrounds as this role will support our Global operations - Highly efficient, organized and self-motivated with a passion for training and enabling success for individual contributors and people leaders - Ability to work within a matrixed organization - Must be detail oriented to focus on key programs and the orchestration of activities and events - KPIs, OKRs, Measurable Success Factors include time to productivity for new and transitioning sellers; sales productivity defined as total ARR sold / # of AEs; skill certification and proficiency benchmarks Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program

• Lead end-to-end program management for AI initiatives—from planning and roadmap development through execution, optimization, and reporting to executive stakeholders. • Develop and maintain detailed project plans with clear timelines, deliverables, dependencies, resource requirements, and success metrics using standardized frameworks and dashboards. • Oversee phased rollouts of commercial AI platforms from pilot through enterprise-wide deployment, ensuring adherence to governance policies, usage standards, and escalation workflows. • Implement structured intake, evaluation, and prioritization processes to align new AI initiatives with enterprise strategy, capacity, and business priorities. • Define, track, and report on program KPIs with precision—including DAU, training completion rates, Agent DAU, and rollout milestones—providing regular executive-level scorecards. • Manage usage monitoring and chargeback frameworks, tracking AI platform consumption by business unit and ensuring cost accountability. • Facilitate stakeholder communication and program documentation to maintain transparency, accountability, and alignment across global teams.

• Partner with business leaders to assess organizational learning needs and translate business strategies into actionable training roadmaps • Lead the end-to-end design and execution of global training programs spanning leadership development, technical skills, compliance, and professional competencies • Build and mentor a high-performing team • Manage training budgets and resource allocation to optimize program delivery and cost efficiency • Drive innovation in learning methodologies by integrating blended learning approaches • Champion change management initiatives that support adoption of new training programs and reinforce our culture of global collaboration • Ensure all training content meets quality standards

• Support annual inspection program including scope development, site prioritization, data processing, and Business Intelligence reporting • Develop and manage processes for all Facility Manager activities including furniture repair/upgrades and marketing/signage improvements • Lead IFM Learning & Development program with monthly lunch 'n learn trainings, Office Hours support, and ad hoc process development and communications for FM Team needs • Maintain robust documentation standards including playbooks, operating procedures, and training materials • Ensure communication best practices through biweekly IFM newsletters and FM Playbook updates • Strengthen new hire onboarding by building comprehensive program to support retention • Build Corrigo CMMS Governance framework and improve SLA gaps • Own IFM initiatives in Jira and oversee project documentation