Title: Scheduling Specialist - Carolina Arrhythmia Location: Mount Pleasant United States Job Description: Thank you for considering a career at Roper St. Francis Healthcare! - Schedule: M-F 8AM-4:30 PM - Remote position - One year of scheduling experience strongly preferred Primary Function/General Purpose of Position Coordinates and schedules patient testing or procedures, which may include interacting with physician offices, other health care providers and/or staff in departments that provide services to ensure patients are scheduled as soon as possible. Obtains scheduling orders and enters data into the hospital computer system. Gathers, updates, and maintains daily records of scheduled patients and/or procedures. Demonstrates knowledge of provider and non-provider payers and communicates to patient, physician, precertification, and/or other appropriate departments as appropriate. Maintains statistical data as requested to determine scheduling volume, patient types, and number of procedures. Essential Job Functions - Gathers and interprets relatively complex patient data to enable scheduling of testing, surgical procedures, and/or pre-certification when required. May be responsible for pre-registration of self-scheduled patients or scheduling equipment and materials for required procedures. - Provides appropriate departments, staff and/or patients with approved instructions regarding test/procedure preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Escalates questions, issues, or requests as needed. - Enter patient scheduling information into computer, updates patient demographic and insurance information. May provide pre-registration forms which include testing information for registering the patient prior to testing. - Used as a resource in resolving testing/procedure discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contracts and/or supervisor for non-routine appointment scheduling. - Checks for medical necessity for patients at the time of scheduling. - Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible. - Compiles and prepares statistical data as requested. - Promotes strong customer focus and handles all calls with professionalism. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification None Education High school diploma or equivalent (required) Associate degree in business, Healthcare, or related field (preferred) A combination of post-secondary education and experience in lieu of a degree will be considered. Work Experience Experience with data entry (preferred) Typing (45-50) WPM (preferred) Training None Language None Patient Population NA Working Conditions Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May have periods of constant interruptions. - Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Frequency                                              0%                  1-33%                 34-66%                 67-100% Lifting/ Carrying (0-50 lbs.)                                            X Lifting/ Carrying (50-100 lbs.)                                       X Push/ Pull (0-50 lbs.)                                                      X Push/ Pull (50-100 lbs.)                                                  X Stoop, Kneel                                                                    X Climbing                                               X Balance                                                                              X Bending                                                                             X Work Position Frequency                                               0%                  1-33%                 34-66%                 67-100% Sitting                                                                                                                                                X Walking                                                                               x Standing                                                                            x Additional Physical Requirements/Hazards Physical Requirements Hear alarms/telephone/audio recordings Color Vision Acuity - near Hazards Not applicable to this position Skills Hard/Tech/Clinical Skills: Computer skills to include Microsoft Office Evaluate program performance Excellent written and verbal communication skills Scheduling Software Organization Stakeholder engagement Problem solving Teamwork Project Management Soft/Interpersonal Skills: Attention to detail Acceptance of authority Critical thinking Communication with all levels of professionals Teamwork Conflict resolution Active listening Relationship building Language None Patient Population NA Working Conditions Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May have periods of constant interruptions. - Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Frequency                                              0%                  1-33%                 34-66%                 67-100% Lifting/ Carrying (0-50 lbs.)                                            X Lifting/ Carrying (50-100 lbs.)                                       X Push/ Pull (0-50 lbs.)                                                      X Push/ Pull (50-100 lbs.)                                                  X Stoop, Kneel                                                                    X Climbing                                               X Balance                                                                              X Bending                                                                             X Work Position Frequency                                               0%                  1-33%                 34-66%                 67-100% Sitting                                                                                                                                                X Walking                                                                               x Standing                                                                            x Additional Physical Requirements/Hazards Physical Requirements Hear alarms/telephone/audio recordings Color Vision Acuity - near Hazards Not applicable to this position Skills Hard/Tech/Clinical Skills: Computer skills to include Microsoft Office Evaluate program performance Excellent written and verbal communication skills Scheduling Software Organization Stakeholder engagement Problem solving Teamwork Project Management Soft/Interpersonal Skills: Attention to detail Acceptance of authority Critical thinking Communication with all levels of professionals Teamwork Conflict resolution Active listening Relationship building As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.