• Support customers via phone, chat, and email in English and Spanish • Handle escalations and complex issues, ensuring fast and accurate resolution • Assist with telecom-related requests (e.g., port-ins, service issues) • Document interactions and maintain accurate records in internal systems • Identify patterns and contribute to process improvements and operational efficiency • Collaborate with U.S.-based team members across support and engineering

• Responsible for overseeing and managing various elements of large-scale projects from planning through execution • Work in a collaborative manner with THE·TEAM and all account teams to ensure flawless project delivery against the client’s objectives and agreed budget • Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure • Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status • Develop, manage and reconcile project budgets of $250k+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets • Develop production schedules, run of shows, and enforce deliverable dates key to program success • Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects • Manage and develop the relationships with THE·TEAM trusted suppliers and third parties, throughout the duration of the project • Creates a positive, collaborative, teamwork environment based on the company culture and values • Promotes our team environment and provides work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management

At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. RESPONSIBILITIES: - Work efficiently and in a professional manner utilizing multiple forms of engagement (blended inbound/outbound calls, chat, SMS/Text, and email) in a fast paced and challenging contact center environment across multiple lines of business - Manage general inquiries, track appointments, remind patients of appointments, refer calls to the nursing team, and follow all processes and procedures while demonstrating sensitivity to issues - Schedules, confirm and reschedule appointments and services for patients and/or clients. - Collect appropriate data and document all call information according to procedure - Assist caller effectively and efficiently to resolve issues - Assessing patients’ eligibility for continuum of care defined by client’s intake process or post discharge process. - Research required information using available resources - Make multiple outbound calls per shift to patients while following a scripted questionnaire - Route calls to the appropriate resources - Meet key performance goals including call handling metrics, quality performance, and attendance - Follow plan of care for each individual patient on a per case basis as set forth by the staff nurse - Decide when caller needs to be transferred to a nurse for clinical inquires - Manage list of physicians accepting patients and assist in acquiring appointments for patient - Make follow-up calls to determine if patient kept appointments scheduled with physician - Assist hospital systems with keeping referrals within said hospital system - All other duties as assigned QUALIFICATIONS: Education: - High School Diploma or equivalent required - Medical office administration experience preferred Certification and Licenses: - Medical Assistant Certification preferred Previous Experience: - Two year’s patient care coordination or patient scheduling role preferred. - Previous experience in healthcare environment preferred - EMR Experience a plus Knowledge Skills and Abilities: - Thrives working in fast based, changing, and growth-oriented environment - Ability to quickly learn new processes and workflows - Ability to listen to caller while entering data and documenting information accurately - Strong communication skills, oral and written, with the ability to build relationships and gain trust in a call center environment - Great active listening skills - Patient and empathetic attitude - Excellent interpersonal skills - Computer literate with attention to detail and the ability to learn new software applications and methods of engagement - Problem solving abilities - Excellent customer service skills - Bilingual a plus but not required Pay Range: 13.00 - 21.00 USD per hourThis range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile FleeTec Trainee - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Variable Compensation Hourly base pay rate is $13.70 - $20.53/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services – A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. - Have you ever thought about a career as a Diesel Technician? - Are you tired of working hard at a dead-end J-O-B and no appreciation for your contributions? - Do you want to feel proud of what your do and get on the path to a better and brighter future for you and your family? - Did you take apart and put back together that pickup truck in your driveway? Does your compact have an exhaust pipe that is way too loud and spoiler with enough down force to keep you driving under the speed limit? (Looks nice though). - Are you working as a lube tech or other position in the maintenance shop, but your company does not provide education or tools? Then this is your opportunity of a lifetime! Fleet Services By Cox Automotive, a national leader in mobile onsite fleet maintenance, is proud to announce open enrollment into our next FleeTec Academy class FleeTec Academy is a paid educational program that leads to a path to become one of our full time Diesel Technicians. It was established by us to help people get into Diesel Maintenance field who otherwise might not be able to afford to spend over a year of their life at an expensive formal Technical School with all of the associated tuition debt and buy all of the necessary tools for the job without maxing out their credit card. That’s right, we pay you to go through our program, we give you free education on fundamentals of Diesel Engines and how to fix trucks, along with a set of hand tools with toolbox, to get you on your way to be the best Diesel Technician out there! Sounds too good to be true. What is the catch, right? Here is what we ask from you in return: You must be willing to study hard (and we mean HARD!) for four (4) weeks of full-time schooling at our Academy Campus. Travel expenses are paid by us, along with hotel accommodations and stipend for meals, plus a weekly paycheck. Upon completion of the initial classroom phase, you will be paired up with a Lead Technician in your market for further hands-on training and offered an actual full-time job with us! Every so often you will be sent back for further classroom study to keep developing your skill set, and upon successful completion of the full multi-year program, you will be able to call yourself a Diesel Technician! Oh, and keep the tools. To summarize: - 4 weeks paid classroom training; all travel expenses paid. - Free Technical Education - Further hands-on training by one of our technicians and a full-time job with us as a Mobile Diesel Mechanic in your market. - Our Mobile Technicians are assigned a state-of-the-art vehicle, with all the bells and whistles, which they use to perform vehicle repairs at our customers’ locations. You are not going to be doing emergency truck repairs on a side of the road as part of your everyday duties, but rather go to our customers’ locations to do preventative maintenance and general repairs onsite, so they can keep their vehicles running efficiently without having to take them to the shop. - Real pay rates that you can afford to pay rent with and a predefined pathway for raises. ​ Pay Details: · $15.10/h (or state minimum wages, whichever is greater) + $250 / wk stipend (taxed) · $19/h after that for 6 weeks · Then 2nd class for 5 weeks at Indy at $19/h + $250 / wk (taxed) · Then $21/h upon graduation. Sounds like something you might be interested in. Apply now! Our class size is kept extremely small to ensure we can dedicate the time to teach our future technicians properly. We only have one spot in each geographical market we hire, so it will be competitive. Could that next hire, be you? Here is what you bring to the table: - Desire to start a career as a Diesel Technician and become one of our Mobile Mechanics. - Willingness and ability to study hard. - Dedicate 4 weeks away from home to be with us. - Maturity level to focus on the task at hand. This is not a summer camp, but a start of your career path. - Technical aptitude and a passion for fixing vehicles. - Ability to operate iPad. - Must be 21 to drive one of our trucks. - High School Diploma or and equivalent combination of education is preferred, but not required. - We conduct background checks, driving records checks, pre-employment drug testing and physical. - About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation, and community. We transform the way the world buys, sells, owns, and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.